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Remote Medical Admin Jobs in Florida (NOW HIRING)

... administer, and optimize enterprise database solutions that support mission-critical healthcare ... Medical, Dental, and Vision Insurance. * 401(k) with Employer Match. * Paid Time Off (PTO) plus ...

... administer, and optimize enterprise database solutions that support mission-critical healthcare ... Medical, Dental, and Vision Insurance. * 401(k) with Employer Match. * Paid Time Off (PTO) plus ...

Contract Payroll Manager-Remote

Orlando, FL ยท Remote

$35 - $38.75/hr

Cynthia Zipay Benefit offerings available for our associates include medical, dental, vision, life ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Contract Payroll Manager-Remote

Orlando, FL ยท Remote

$35 - $38.75/hr

Cynthia Zipay Benefit offerings available for our associates include medical, dental, vision, life ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Showing results 21-40

Remote Medical Admin information

See Florida salary details

$9

$20

$41

How much do remote medical admin jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote medical admin in Florida is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $23.89 per hour, depending on experience, location, and employer.

What is a remote medical admin?

A Remote Medical Admin is a professional who provides administrative support to healthcare organizations, clinics, or private practices while working from a remote location. Their responsibilities may include managing patient records, scheduling appointments, handling billing and insurance claims, and coordinating communication between patients and medical staff. By working remotely, these admins help healthcare providers streamline operations and ensure efficient patient care without being physically present at a medical facility. This role is well-suited for individuals with strong organizational and communication skills, as well as familiarity with healthcare systems and regulations.

How does a remote medical admin typically collaborate with healthcare providers and patients?

A Remote Medical Admin works closely with healthcare providers by managing patient records, scheduling appointments, and coordinating communications between teams. They often use electronic health record (EHR) systems to securely update and share patient information. While most interactions are virtual, strong communication skills are essential for liaising with both patients and clinical staff to ensure smooth operations. Remote Medical Admins also assist patients with billing inquiries, appointment reminders, and documentation requests, making them a vital link in the healthcare workflow.

What are the key skills and qualifications needed to thrive as a remote medical admin, and why are they important?

To thrive as a Remote Medical Admin, you need strong organizational skills, healthcare administration knowledge, and familiarity with medical terminology, often supported by a degree or certification in healthcare administration. Proficiency in electronic health record (EHR) systems, scheduling software, and secure communication tools is typically required. Excellent attention to detail, time management, and effective communication are standout soft skills in this role. These skills and qualities ensure the seamless coordination of medical processes, accurate patient records, and efficient support for healthcare teams in a remote setting.

What is the difference between Remote Medical Admin vs Medical Receptionist?

AspectRemote Medical AdminMedical Receptionist
CredentialsBasic medical office knowledge, sometimes certificationsHigh school diploma, certification not always required
Work EnvironmentRemote, home-basedIn-office or outpatient clinics
Employer & IndustryHospitals, clinics, healthcare providers, remotelyMedical offices, clinics, hospitals, in-person
Common Search/ComparisonYesNo

Remote Medical Admin and Medical Receptionist roles share some administrative tasks, but Remote Medical Admin positions are performed remotely and often require familiarity with healthcare software and documentation. Medical Receptionists typically work onsite, handling patient check-ins and scheduling face-to-face. Both roles support healthcare operations but differ mainly in work location and specific duties.

What are the most commonly searched types of Medical Admin jobs in Florida?

The most popular types of Medical Admin jobs in Florida are:

What are popular job titles related to Remote Medical Admin jobs in Florida?

For Remote Medical Admin jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Remote Medical Admin jobs?

Cities in Florida with the most Remote Medical Admin job openings:

Infographic showing various Remote Medical Admin job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,035 per year, or $20.2 per hour.

Contact Center System Administrator

Suncoast Credit Union Careers

Tampa, FL โ€ข On-site, Remote

$62K - $92K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Key responsibilities

  • Design and optimize Genesys Cloud call flows, IVR routing, and integrations using no-code tools

  • Manage Verint WFM configuration, patch coordination, troubleshooting, and vendor escalation

  • Lead the administration and enhancement of agent assist tools and integration with knowledge systems


Job description

Overview

Compensation: $62,000 - $92,000 based on experience and credentialsย 

Location Type: Remote (candidate must reside in FL)

Position Type: Full Timeย 

Schedule: Monday through Friday 8:30 AM - 5:30 PM with evening and weekend hours as neededย ย 

The Contact Center Systems Administrator leads the administration, configuration, and optimization of core contact center platforms: Genesys Cloud CX, Verint WFM, and Pindrop. This role also serves as the highest escalation point for Level 2 support related to digital banking and telephony issues. The Administrator ensures system stability, leads small enhancement projects, and mentors junior team members. This position plays a key role in collaborating with IT, vendors, and business stakeholders to ensure alignment between platform capabilities and contact center operations.

Responsibilities
  • Design and optimize Genesys Cloud call flows, IVR routing, and integrations using no-code tools
  • Manage Verint WFM configuration, patch coordination, troubleshooting, and vendor escalation
  • Lead the administration and enhancement of agent assist tools and integration with knowledge systems
  • Oversee and fine-tune Pindrop integrations for secure voice authentication
  • Lead the root cause analysis of critical system issues, coordinating across departments and vendors
  • Own complex configuration changes and perform advanced system troubleshooting
  • Ensure the accuracy and completeness of speech analytics configurations; oversee tagging logic and keyword management
  • Collaborate with data and analytics teams to ensure clean delivery of speech analytics outputs
  • Manage Teams voice users, phone number assignment, routing policies, and system settings
  • Oversee Lumen billing, usage reconciliation, and licensing governance across Genesys, Teams, and AI platforms
  • Track and influence KPIs such as IVR containment, authentication rates, transfer percentage, and speech insights
  • Serve as primary liaison with Genesys, Verint, Pindrop, Microsoft, Lumen, and managed service providers
  • Ensure system compliance with internal controls and data security protocols; maintain audit readiness documentation
  • Provide strategic input on technology improvements and platform roadmaps
  • Lead system testing, patch validation, and user acceptance testing (UAT); manage change control procedures
  • Coach and mentor junior administrators; lead onboarding and support knowledge sharing across the team
  • Maintain a strong understanding of all supported platforms and their integration points to ensure cohesive and efficient system functionality across the contact center technology stack
  • Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
  • Attend educational events to increase professional knowledge
  • Complete annual compliance and information security training to understand employees' role in maintaining effective compliance and security programs
Qualifications
  • 5+ years of experience administering contact center or unified communications technologies
  • Expertise with Genesys Cloud CX platform (Architect, routing, and admin modules)
  • Advanced knowledge of Verint WFM (on-premise environment)
  • Experience supporting and configuring Pindrop or equivalent voice authentication tools
  • Demonstrated ability to manage Microsoft Teams voice administration and user provisioning
  • Experience managing licensing, AI features, and telephony vendor relationships (e.g., Lumen)
  • Experience implementing or supporting agent assist and knowledge integration solutions
  • Strong analytical and diagnostic skills, with the ability to lead incident resolution
  • Experience in project coordination or cross-functional team collaboration
  • ITIL Foundation, Genesys Cloud, or Verint certifications preferred
  • Financial services or digital banking experience strongly preferred
  • Ability to read and interpret structured data formats (e.g., JSON, XML) to support troubleshooting and integration coordination

Skills

  • AI & Machine Learningย 
  • Analyticsย 
  • Customer Serviceย ย 

Benefits

  • Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
  • Community Involvement: Paid Volunteer Hours
  • Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.ย 

For more information, please visit our careers site at https://careers.suncoastcreditunion.com/

Employment Type: FULL_TIME