Strong knowledge of Windows OS , Active Directory , Microsoft Office 365 , Outlook , and mobile device management (MDM) . * Experience supporting VPN technologies , remote access tools, and PIV/smart ...
Strong knowledge of Windows OS , Active Directory , Microsoft Office 365 , Outlook , and mobile device management (MDM) . * Experience supporting VPN technologies , remote access tools, and PIV/smart ...
Mobility Platform Engineer
VA · On-site +1
The role is remote. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code ... MDM) and Mobile Threat Detection (MTD) platforms supporting approximately 22,000 mobile endpoints.
Mobility Platform Engineer
VA · On-site +1
The role is remote. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code ... MDM) and Mobile Threat Detection (MTD) platforms supporting approximately 22,000 mobile endpoints.
Mobility Platform Engineer
Springfield, VA · On-site +1
The role is remote. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code ... MDM) and Mobile Threat Detection (MTD) platforms supporting approximately 22,000 mobile endpoints.
Mobility Platform Engineer
Springfield, VA · On-site +1
The role is remote. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code ... MDM) and Mobile Threat Detection (MTD) platforms supporting approximately 22,000 mobile endpoints.
Tier III Support Technician
Arlington, VA · On-site +1
Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... Experience with MDM tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.
Tier III Support Technician
Arlington, VA · On-site +1
Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... Experience with MDM tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.
Tier II Support Technician - Senior
Arlington, VA · On-site +1
$24.75 - $34/hr
Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... Experience with MDM tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.
Tier II Support Technician - Senior
Arlington, VA · On-site +1
$24.75 - $34/hr
Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... Experience with MDM tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.
Mobile Devices Engineer
VA · On-site +1
This role is remote. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code ... Job-Specific Minimum Requirements - Enterprise Mobile Device Management (MDM) engineering and ...
Mobile Devices Engineer
VA · On-site +1
This role is remote. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code ... Job-Specific Minimum Requirements - Enterprise Mobile Device Management (MDM) engineering and ...
... MDM), Product Information Management (PIM), Customer Relationship Management (CRM), cloud data ... Quota Sales, Remote Sales, Consultative Selling, Value-Based Selling, Enterprise SaaS, Cloud ...
Quick apply
... MDM), Product Information Management (PIM), Customer Relationship Management (CRM), cloud data ... Quota Sales, Remote Sales, Consultative Selling, Value-Based Selling, Enterprise SaaS, Cloud ...
Data Quality Engineer
Arlington, VA · On-site +1
$77K - $176K/yr
Remote Work: Hybrid Job Number: R0242630 Location: Arlington,VA,US Share job via: Share Data ... Experience with Master Data Management (MDM) methodology or MDM technologies * Experience ...
Data Quality Engineer
Arlington, VA · On-site +1
$77K - $176K/yr
Remote Work: Hybrid Job Number: R0242630 Location: Arlington,VA,US Share job via: Share Data ... Experience with Master Data Management (MDM) methodology or MDM technologies * Experience ...
Remote - Mobility Solutions Enterprise Architect
Vienna, VA · Remote
$50/hr
REMOTE WORK*** Travel required but not on a consistent basis- up to 20% Strong experience in all ... Experience with MDM (Mobile Device Management), BYOD (Bring your own Device), or MAM (Mobile ...
Remote - Mobility Solutions Enterprise Architect
Vienna, VA · Remote
$50/hr
REMOTE WORK*** Travel required but not on a consistent basis- up to 20% Strong experience in all ... Experience with MDM (Mobile Device Management), BYOD (Bring your own Device), or MAM (Mobile ...
Senior Data Architect (Secret Clearance) - Remote
Fairfax, VA · On-site +1
$68.75 - $92/hr
Remote Job Type: Full-Time Clearance Requirement: Secret Clearance (Top Secret Preferred) U.S ... MDM) guidelines, and conceptualize advanced enterprise data models optimized for a secure cloud ...
Senior Data Architect (Secret Clearance) - Remote
Fairfax, VA · On-site +1
$68.75 - $92/hr
Remote Job Type: Full-Time Clearance Requirement: Secret Clearance (Top Secret Preferred) U.S ... MDM) guidelines, and conceptualize advanced enterprise data models optimized for a secure cloud ...
Principal Consultant - Endpoint Security | Remote, USA
Arlington, VA · Remote
$134K - $184K/yr
This position will be fully remote and can be hired anywhere in the continental U.S The Principal ... MDM) and Application Control technologies * Primary Expertise with Microsoft Defender and Intune ...
Principal Consultant - Endpoint Security | Remote, USA
Arlington, VA · Remote
$134K - $184K/yr
This position will be fully remote and can be hired anywhere in the continental U.S The Principal ... MDM) and Application Control technologies * Primary Expertise with Microsoft Defender and Intune ...
Senior Integration Engineer (Mulesoft)
Herndon, VA · On-site +1
$106K - $144K/yr
While ideal to be local to our Herndon, VA HQ, we are willing to consider remote if not local ... Enable the management of company master data by connecting the MDM platform to company applications.
Senior Integration Engineer (Mulesoft)
Herndon, VA · On-site +1
$106K - $144K/yr
While ideal to be local to our Herndon, VA HQ, we are willing to consider remote if not local ... Enable the management of company master data by connecting the MDM platform to company applications.
Senior Cloud Engineer
Mclean, VA · On-site +1
$70K - $144K/yr
Location Remote based role with preference in Hub Office City. About The Job You're Considering ... Experience integrating third-party SIEM, EDR, or MDM platforms with Microsoft solutions * Hands-on ...
Senior Cloud Engineer
Mclean, VA · On-site +1
$70K - $144K/yr
Location Remote based role with preference in Hub Office City. About The Job You're Considering ... Experience integrating third-party SIEM, EDR, or MDM platforms with Microsoft solutions * Hands-on ...
Remote Mdm information
How to make $1000 a week remotely?
What jobs pay 4000 a week without a degree?
What is the difference between Remote Mdm vs Remote Data Analyst?
| Aspect | Remote Mdm | Remote Data Analyst |
|---|---|---|
| Required Credentials | MDM certifications, data management skills | Data analysis certifications, SQL, Excel skills |
| Work Environment | Data management systems, enterprise platforms | Data visualization tools, reporting software |
| Employer & Industry Usage | Healthcare, finance, retail | Marketing, finance, tech |
| Common Search & Comparison | Yes | No |
Remote Mdm roles focus on managing master data within organizations, requiring data governance and management certifications. Remote Data Analysts analyze data sets to generate insights, often using visualization tools. While both roles involve working with data remotely, Remote Mdm emphasizes data quality and consistency, whereas Remote Data Analysts focus on interpreting data for decision-making.
How can I make $100,000 a year working from home?
How can I make 2000 a week working from home?
What are the key skills and qualifications needed to thrive as a Remote MDM (Mobile Device Management) Specialist, and why are they important?
What is a Remote MDM and what do they do?
What are some common challenges faced by Remote MDM (Mobile Device Management) professionals, and how can they be addressed?

Full-time
Re-posted 9 days ago
Job description
Help Desk Specialist II (Tier 2 – Advanced Support)
CBP Technology Service Desk (TSD)
Location: Remote
Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Employment Type: Fulltime
Clearance Requirement: CBP Background Investigation (Unclassified)
Position Summary
Aretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role delivers secondlevel troubleshooting and resolution for complex technical issues escalated from Tier 1, supporting CBP's missioncritical IT environment. The ideal candidate brings strong technical depth, excellent problemsolving skills, and experience supporting enterprisescale systems.
What You'll Do
- Provide 24x7x365 Tier II advanced technical support for incidents and service requests transferred via ServiceNow tickets or warmtransferred calls.
- Perform advanced remote troubleshooting for:
- Mobile devices and CBP mobile service environment (AirWatch/Workspace ONE)
- Email services and Microsoft Outlook
- Personal Identity Verification (PIV) card authentication
- Remote VPN access (GlobalProtect and Zscaler)
- Remote access via DHS Workplace (WaaS)
- Microsoft Office products
- Windows OS and Active Directory
- Remote software installations
- Resolve ≥90% of tickets assigned to Tier II in alignment with AQL targets.
- Process ≥90% of Tier II tickets within 4 hours (resolved or escalated).
- Answer ≥80% of transferred calls and chats within 60 seconds.
- Escalate incidents to nextlevel support teams, including internal CBP groups and thirdparty vendors, as required.
- Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
- Install approved software using Governmentprovided tools and processes.
Required Qualifications
- High school diploma or equivalent; Associate's degree in IT preferred.
- Minimum 2 years of experience providing IT help desk or technical support with Tier IIlevel troubleshooting.
- Strong knowledge of Windows OS, Active Directory, Microsoft Office 365, Outlook, and mobile device management (MDM).
- Experience supporting VPN technologies, remote access tools, and PIV/smart card authentication.
- Ability to work rotating shifts, including nights, weekends, and holidays.
- Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).
Preferred Qualifications
- CompTIA A+, Network+, or Security+ certification.
- HDI Desktop Support Technician certification.
- Experience with AirWatch/Workspace ONE MDM.
- Experience with GlobalProtect VPN and Zscaler.
- Experience using the ServiceNow ITSM platform.
- Prior federal government or CBP Tier II support experience.
- ITIL Foundation certification.
Equal Opportunity Employer
Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.