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Remote Manager Jobs in Minnesota (NOW HIRING)

Optomec Inc

Support Manager

Saint Paul, MN · Remote

Excellent remote customer-facing communication skills; experience managing escalations virtually. * Proven coaching and people-management skills. * Comfortable working remotely and coordinating field ...

UNFI

Equipment Administrator - Remote

Stillwater, MN · On-site +1

$20.75 - $28.75/hr

The Equipment Administrator manages approximately 20-25 projects annually, supporting equipment ... Remote Role: This position is classified as remote where the associate will perform remote work ...

Harris

Remote Join our mission to help transform healthcare delivery from reactive, episodic care to proactively managed patient care that prevents live-changing problems before they happen for patients ...

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Remote Manager information

See Minnesota salary details

$26.2K

$107.6K

$181.2K

How much do remote manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote manager in Minnesota is $107,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,527.00 and $144,285.00 per year, depending on experience, location, and employer.

What is a remote manager?

A Remote Manager is responsible for leading and overseeing a team that works from various locations rather than a central office. They handle communication, project coordination, performance monitoring, and team engagement using digital tools. Strong leadership, adaptability, and proficiency with remote collaboration technologies are key to success in this role.

What are the key skills and qualifications needed to thrive as a remote manager?

To thrive as a Remote Manager, you need strong leadership, communication, and organizational skills, typically supported by prior management experience and familiarity with remote work best practices. Proficiency in collaboration tools like Slack, Zoom, project management platforms such as Asana or Trello, and an understanding of digital workflows is often essential. Exceptional interpersonal skills, adaptability, and the ability to motivate and engage a distributed team are important soft skills for this role. These qualities ensure productivity, accountability, and a positive team culture when managing teams across different locations.

What are the common challenges faced by remote managers, and how can they be addressed?

Remote Managers often encounter challenges like maintaining effective communication, building trust across geographically dispersed teams, and ensuring team cohesion without in-person interactions. To overcome these obstacles, it's important to establish clear communication channels, set expectations for regular check-ins, and foster a culture of transparency and feedback. Utilizing collaborative technologies, encouraging virtual team-building activities, and being proactive about recognizing achievements can help mitigate feelings of isolation and build a stronger, more connected remote team. Successful Remote Managers also prioritize documenting processes and celebrating milestones to keep their teams aligned and motivated.

What are the most commonly searched types of Remote jobs in Minnesota?

The most popular types of Remote jobs in Minnesota are:

What are popular job titles related to Remote Manager jobs in Minnesota?

For Remote Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Manager jobs in Minnesota look for?

The top searched job categories for Remote Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Manager jobs?

Cities in Minnesota with the most Remote Manager job openings:

Remote Manager jobs near you
Infographic showing various Remote Manager job openings in Minnesota as of September 2026, with employment types broken down into 100% Full Time. Highlights an 20% Hybrid, and 80% Remote job distribution, with an average salary of $107,578 per year, or $51.7 per hour.

Support Manager

Saint Paul, MN • Remote

Optomec Inc
See more jobs at Optomec Incexternal

Full-time

Re-posted 8 days ago

Job description

Description

Position Summary: Lead and manage field support operations and dispatch oversight without performing customer on-site visits. Own SLA performance, ticket lifecycle in Salesforce Service Cloud, technician coaching, vendor coordination, and customer-facing escalation communications handled remotely.

Key Responsibilities:


  • Oversee daily field operations: dispatch coordination, schedule management, monitor technician performance and on-site activity remotely.
  • Manage ticket lifecycle in Salesforce: ensure triage, accurate assignment, status updates, resolution      documentation, and timely closures.
  • Own SLA compliance and escalation processes; configure and enforce Milestones/Entitlements and automated alerts.
  • Interface with customers and stakeholders remotely for escalations, status updates, and major incidents      via phone/email/video.
  • Develop, document, and enforce SOPs, checklists, and field tooling best practices for technicians.
  • Coach, train, and evaluate field technicians; conduct performance reviews and drive first-time-fix improvements.
  • Oversee parts inventory and      vendor relationships; coordinate "waiting on parts" workflows and vendor SLAs.
  • Produce and present operational reports and dashboards (SLA compliance, MTTR, FTF rate, utilization, CSAT).
  • Lead post-incident reviews for P1/P2 incidents and implement corrective actions and knowledge-base updates.
  • Maintain safety, privacy, and compliance standards; ensure technicians follow on-site safety protocols.

Requirements

Required Qualifications:


  • 4+ years managing field service or technical support teams with      dispatch/field technicians.
  • Hands-on experience using      Salesforce Service Cloud (ticketing, flows, entitlements/milestones,      reports/dashboards).
  • Strong understanding of SLA      design/enforcement and escalation matrices.
  • Excellent remote customer-facing      communication skills; experience managing escalations virtually.
  • Proven coaching and      people-management skills.
  • Comfortable working remotely and      coordinating field activities without on-site customer visits.


Preferred Qualifications:


  • Experience with mobile field tools (Salesforce Mobile, Field Service Lightning).
  • Technical background in relevant equipment or systems serviced by your organization.
  • Experience with inventory/parts management and vendor coordination.
  • Certifications: ITIL Foundation or equivalent service management certification.


Core Skills:


  • Remote leadership and team development
  • Salesforce Service Cloud configuration & reporting
  • SLA management and escalation handling
  • Remote customer communication and stakeholder management
  • Analytical reporting and continuous improvement
  • Process documentation and knowledge management


Working Conditions:


  • No travel to customer sites. Occasional after-hours or on-call incident handling may be required.



To Apply: Submit resume and brief cover letter highlighting field service management experience and Salesforce Service Cloud expertise.

Apply