... solutions used by organizations worldwide. We are seeking an experienced Engineering Manager - CX ... Experience managing remote and globally distributed engineering teams. * Experience working within ...
... solutions used by organizations worldwide. We are seeking an experienced Engineering Manager - CX ... Experience managing remote and globally distributed engineering teams. * Experience working within ...
Enterprise Solution Specialist, Energy
Austin, TX · On-site +1
... solutions ... You'll partner with Account Executives, Account Managers, Sales Engineers, and Customer Success ...
Enterprise Solution Specialist, Energy
Austin, TX · On-site +1
... solutions ... You'll partner with Account Executives, Account Managers, Sales Engineers, and Customer Success ...
Enterprise Solutions Engineer
Austin, TX · Remote
$200K - $245K/yr
Remote work friendly, with the ability to travel up to 50% * Loves teamwork & collaboration in a ... product, & engineering leaders * Experience engaging senior management & executive audiences to ...
Enterprise Solutions Engineer
Austin, TX · Remote
$200K - $245K/yr
Remote work friendly, with the ability to travel up to 50% * Loves teamwork & collaboration in a ... product, & engineering leaders * Experience engaging senior management & executive audiences to ...
Solution Manager
Houston, TX · Remote
This job is open to remote candidates in the US About us: Imubit is redefining how industrial ... Leverage your industry engineering expertise to build credibility with plant operators, process ...
Solution Manager
Houston, TX · Remote
This job is open to remote candidates in the US About us: Imubit is redefining how industrial ... Leverage your industry engineering expertise to build credibility with plant operators, process ...
Solution Manager
Houston, TX · On-site +1
This job is open to remote candidates in the US About us: Imubit is redefining how industrial ... Leverage your industry engineering expertise to build credibility with plant operators, process ...
Solution Manager
Houston, TX · On-site +1
This job is open to remote candidates in the US About us: Imubit is redefining how industrial ... Leverage your industry engineering expertise to build credibility with plant operators, process ...
Eloquence Author Developer - Remote
Dallas, TX · On-site +1
Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or ... Proven Experience working with Eloquence Author And Eloquence Correspondence management Solutions
Eloquence Author Developer - Remote
Dallas, TX · On-site +1
Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or ... Proven Experience working with Eloquence Author And Eloquence Correspondence management Solutions
You'll work cross-functionally with solutions engineering, product, marketing, and customer success ... Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your ...
Quick apply
You'll work cross-functionally with solutions engineering, product, marketing, and customer success ... Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your ...
Global Account Manager [REMOTE]
Dallas, TX · On-site +1
You'll work cross-functionally with solutions engineering, product, marketing, and customer success ... Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your ...
Global Account Manager [REMOTE]
Dallas, TX · On-site +1
You'll work cross-functionally with solutions engineering, product, marketing, and customer success ... Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your ...
Refueling & Remote Handling Engineer
Houston, TX · Remote
$110K - $150K/yr
... solutions to complex mechanical design and automation challenges. • ... Manage technical scope, schedules, and engineering deliverables. Qualifications • B.S. in ...
Quick apply
Refueling & Remote Handling Engineer
Houston, TX · Remote
$110K - $150K/yr
... solutions to complex mechanical design and automation challenges. • ... Manage technical scope, schedules, and engineering deliverables. Qualifications • B.S. in ...
Engineering & Science Job Schedule: Full time Remote: Yes Join us in shaping the future of ... Demonstrated ability to manage complex technical projects. * Skilled communicator with ...
Engineering & Science Job Schedule: Full time Remote: Yes Join us in shaping the future of ... Demonstrated ability to manage complex technical projects. * Skilled communicator with ...
You'll work cross-functionally with solutions engineering, product, marketing, and customer success ... Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your ...
Quick apply
You'll work cross-functionally with solutions engineering, product, marketing, and customer success ... Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your ...
Global Account Manager [REMOTE]
Austin, TX · On-site +1
You'll work cross-functionally with solutions engineering, product, marketing, and customer success ... Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your ...
Global Account Manager [REMOTE]
Austin, TX · On-site +1
You'll work cross-functionally with solutions engineering, product, marketing, and customer success ... Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your ...
... engineering, balancing speed, technical quality, responsible AI practices, and business value ... Remote role to be located in the United States Key Responsibilities * Design, develop, and ...
... engineering, balancing speed, technical quality, responsible AI practices, and business value ... Remote role to be located in the United States Key Responsibilities * Design, develop, and ...
Databricks Solutions (20%) - Production templates for Medallion pipelines, Unity Catalog governance ... Leadership: 2+ years managing engineering teams. Experience with embedded/distributed teams.
Databricks Solutions (20%) - Production templates for Medallion pipelines, Unity Catalog governance ... Leadership: 2+ years managing engineering teams. Experience with embedded/distributed teams.
... engineering, balancing speed, technical quality, responsible AI practices, and business value ... Remote role to be located in the United States Key Responsibilities * Design, develop, and ...
... engineering, balancing speed, technical quality, responsible AI practices, and business value ... Remote role to be located in the United States Key Responsibilities * Design, develop, and ...
Associate Software Engineer
Austin, TX · On-site +1
Austin, TX, Huntsville, AL, or Remote. Must be willing to travel up to 25% of the year to support solution engineering in the field, support military exercises, and major integration events. Required ...
Associate Software Engineer
Austin, TX · On-site +1
Austin, TX, Huntsville, AL, or Remote. Must be willing to travel up to 25% of the year to support solution engineering in the field, support military exercises, and major integration events. Required ...
Solutions Engineer
Austin, TX · On-site +1
Guide our customers through the implementation of the NinjaOne solution * Work closely with our ... Collaborate with Engineering, Product Management, and other internal departments to resolve ...
Solutions Engineer
Austin, TX · On-site +1
Guide our customers through the implementation of the NinjaOne solution * Work closely with our ... Collaborate with Engineering, Product Management, and other internal departments to resolve ...
Solutions Engineer
Houston, TX · On-site +1
$200K - $215K/yr
Our solutions are also vital for companies developing energy products or managing energy assets ... SC Degree in Petroleum Engineering, Reservoir Engineering, Chemical Engineering, Mechanical ...
Solutions Engineer
Houston, TX · On-site +1
$200K - $215K/yr
Our solutions are also vital for companies developing energy products or managing energy assets ... SC Degree in Petroleum Engineering, Reservoir Engineering, Chemical Engineering, Mechanical ...
Solutions Engineer
Houston, TX · On-site +1
$200K - $215K/yr
Our solutions are also vital for companies developing energy products or managing energy assets ... SC Degree in Petroleum Engineering, Reservoir Engineering, Chemical Engineering, Mechanical ...
Solutions Engineer
Houston, TX · On-site +1
$200K - $215K/yr
Our solutions are also vital for companies developing energy products or managing energy assets ... SC Degree in Petroleum Engineering, Reservoir Engineering, Chemical Engineering, Mechanical ...
Engineering Manager
Austin, TX · On-site +1
Salient offers multiple versions of its systems, including a classic on-premise solution, a hybrid ... Oversee AWS cloud infrastructure and deployment for our cloud portal and remote gateway, including ...
Engineering Manager
Austin, TX · On-site +1
Salient offers multiple versions of its systems, including a classic on-premise solution, a hybrid ... Oversee AWS cloud infrastructure and deployment for our cloud portal and remote gateway, including ...
Remote Manager Solution Engineering information
What are the key skills and qualifications needed to thrive as a Remote Manager Solution Engineering, and why are they important?
What is the difference between Remote Manager Solution Engineering vs Remote Solution Architect?
| Aspect | Remote Manager Solution Engineering | Remote Solution Architect |
|---|---|---|
| Required Credentials | Bachelor's in Engineering or Computer Science, relevant certifications (e.g., AWS, Cisco) | Bachelor's or Master's in Computer Science, certifications like AWS, Azure, or cloud architecture |
| Work Environment | Leads engineering teams, manages project delivery, collaborates with sales and product teams | Designs technical solutions, works closely with clients, and aligns architecture with business needs |
| Employer & Industry Usage | Tech companies, cloud providers, IT consulting firms | Cloud service providers, enterprise IT departments, consulting firms |
While both roles require technical expertise and cloud certifications, Remote Manager Solution Engineering focuses on leading engineering teams and project management, whereas Remote Solution Architects primarily design and align technical solutions with client needs.
What are Remote Manager Solution Engineers?
How does a Remote Manager Solution Engineering effectively foster collaboration and communication within a distributed team?

Full-time
Medical, Dental, Vision, Retirement
Re-posted 20 days ago
Job description
At Sangoma, we build the technology that keeps businesses connected. Our cloud communications portfolio powers millions of conversations every day through Unified Communications (UCaaS), Contact Center as a Service (CCaaS), SIP Trunking, and Customer Experience (CX) solutions used by organizations worldwide.
We are seeking an experienced Engineering Manager - CX/CCaaS Platform to lead an established global engineering team responsible for the development, scalability, reliability, and innovation of Sangoma's Contact Center and Customer Experience platforms.
This role is ideal for a hands-on engineering leader who combines strong people management skills with the technical depth needed to guide architecture discussions, mentor senior engineers, and drive the successful delivery of cloud-based communications solutions. The successful candidate will have experience leading distributed engineering teams and working within CCaaS, CX, UCaaS, telecommunications, real-time communications, or related SaaS environments.
Location: United States, Canada, or Medellin, Colombia
Your Role
- Lead, mentor, and develop a globally distributed team of software engineers across multiple countries and time zones.
- Foster a culture of accountability, collaboration, innovation, and continuous improvement.
- Partner closely with Product Management to define priorities, align on roadmaps, and deliver customer-focused solutions.
- Lead the development and operation of Sangoma's CX and CCaaS platforms, ensuring scalability, reliability, and performance.
- Guide architecture discussions, technical design reviews, and engineering best practices.
- Participate in code reviews and provide technical leadership to engineers and technical leads.
- Drive the successful delivery of new features, enhancements, integrations, and platform improvements.
- Champion modern software development practices, including CI/CD, automation, testing, observability, and Infrastructure as Code.
- Ensure platform reliability through effective monitoring, incident management, root cause analysis, and operational excellence.
- Collaborate with Product, Customer Success, Professional Services, Support, Security, and Infrastructure teams to deliver exceptional customer experiences.
- Recruit, develop, and retain top engineering talent while supporting career growth and team engagement.
Requirements
Your Background
- 8+ years of software engineering, platform engineering, or related technical experience.
- 5+ years of engineering management experience leading software engineering teams.
- Experience managing remote and globally distributed engineering teams.
- Experience working within CCaaS, CX, UCaaS, telecommunications, real-time communications, or customer-facing SaaS environments.
- Strong software engineering background with experience in modern application development and distributed systems.
- Experience with one or more programming languages such as Python, Elixir, Java, Go, or Node.js.
- Experience with cloud-native architectures, APIs, microservices, and scalable SaaS applications.
- Experience with Linux/Unix environments.
- Experience with PostgreSQL, MySQL, or similar relational databases.
- Experience with Git, CI/CD pipelines, automated testing, and modern software development practices.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.
- Strong communication, leadership, coaching, and stakeholder management skills.
Preferred Qualifications
- Experience with Contact Center and Customer Experience technologies, including omnichannel engagement, intelligent routing, agent desktop applications, analytics, workforce engagement, and CRM integrations.
- Knowledge of SIP, VoIP, WebRTC, call routing, and telecommunications technologies.
- Experience with Elixir would be fantastic.
- Experience with AWS, Azure, or Google Cloud.
- Experience with Kubernetes, Docker, Infrastructure as Code, and observability platforms.
Benefits
What We Offer:
- Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
- Matching 401K program - 100% match on 4%.
- Employee Stock Purchase Plan after one year of service.
- Flexible Time Off & Company Holidays
- Entrepreneurial work environment partnered with high growth career opportunities
Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?
Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.