Remote Manager Lab Operations Jobs in Phoenix, AZ

About This Role

Design Pickle is seeking an experienced and highly collaborative Revenue Operations Manager to manage and optimize our HubSpot CRM system and its integrations to various platforms to improve the company’s lead generation performance and level of sales enablement.

You will use your technical and analytical skills to manage and optimize our CRM architecture and decisioning, technology infrastructure, data hygiene, and reporting & analytics. You will help develop, maintain, and optimize integrations and APIs to facilitate seamless data flow across our platforms to ensure the highest degree of financial and operational data accuracy, as this data will be used on a daily basis by our Marketing, Sales, Customer Success, Global Operations, and Finance teams.

You will also provide training, 1:1 coaching to Customer Success and Sales team members, and ongoing support for all internal stakeholders at Design Pickle to ensure a thorough understanding and the proper use of all systems and tools.

Reports to: Director, Revenue Operations

Location: Design Pickle started in Scottsdale, Arizona, but today we’re all about remote work. Our fully distributed team is bringing creativity to life across the U.S.

Who We Are Looking For

At Design Pickle, we are a global team of dedicated professionals who combine creativity, expertise, and collaboration to deliver exceptional results.

We seek individuals who bring skill, passion, and a fresh perspective, those who embrace challenges and contribute to our shared vision. Your unique strengths will help shape our work and drive our collective success.

Our vision, purpose, and values guide how we work, collaborate, and innovate every day. We look for people who will embody these principles and help move Design Pickle forward.

Specific to your role, we’re looking for individuals who have...

• 5+ years in Revenue Operations, Sales Operations, or Marketing Operations
• 3+ years of experience with Hubspot Enterprise CRM (HubSpot certified admin is preferred)
• Expertise in API development, integrations, and advanced workflow logic
• Hands-on experience in at least one programming language (Python or JavaScript preferred) and comfortable writing custom-coded logic
• Demonstrated ability to collaborate effectively with cross-functional teams (e.g. Sales, Marketing, Customer Success, Finance) and technical teams (e.g. Product, Engineering)
• Proven ability to quickly identify and solve ambiguous problems with close attention to detail
• Excellent written and verbal communication skills that enable you to earn trust across the company

Nice to have

• Experience working at a high-growth technology company is a plus

Key Objectives and Responsibilities 

• Own HubSpot administration and manage integrations across our core revenue-related systems (e.g. HubSpot, ZoomInfo, Stripe, Intercom, Clay, Revenue Hero, IPQS, etc.).
• Partner with Sales, Marketing, Customer Success, Operations, and Finance teams to design and optimize GTM processes, ensuring strong alignment across all revenue-generating functions.
• Develop and maintain automated workflows to streamline Revenue Operations processes, reducing manual effort
• Ensure seamless data flow and synchronization between different platforms to maintain data integrity and accuracy, collaborating with internal stakeholders across the company to properly structure data to support key insights and reporting.
• Provide insights and recommendations from data analysis to VP of Sales & Customer Success, resulting in smarter decisions across Sales, Marketing, and Customer Success.
• Support forecasting and pipeline management for Sales, Marketing, and Customer Success, ensuring accuracy across net new business, upsell, and renewals

The compensation range for this position is up to $100,000 - 125,000. The actual salary offer made to a candidate will be made with mindful consideration of a wide range of factors. These factors include but are not limited to skills, qualifications, education/knowledge, experience, and alignment with market data for a given location within the US. In addition to base salary, some positions may be eligible for additional compensation such as bonuses or commissions. This salary data is for our US-based positions only.

• Major medical, dental, and vision insurance
• 401k company match
• Remote-work flexibility 
• Uncapped PTO
• New parent leave
• Pet insurance
• Remote Work & Wellness stipends

Design Pickle was founded in 2015 with a vision to change lives through its creative software, solutions, and services. Since then, the company has grown to be the #1 flat-rate creative services company in the world. We have served tens of thousands of clients with a team that spans the globe. 

In 2019, 2020, 2021 and 2022, Inc. 5000 listed Design Pickle as one of the fastest-growing companies in America. 

We are a company that takes our core values to heart: 

Be the SPARK: Let your fire and passion inspire someone else’s day.

DRIVE Performance: Seek out new ways to improve performance, satisfaction, and impact for our customers. Less is more rules supreme.

Give it to me STRAIGHT: Lead with radical and professional candor in every situation. Graciously accept when others do the same. Move forward together and aligned.

HELP when nobody\'s watching: Find opportunities to support each other and our clients beyond the day-to-day.

Lean into HARD: We thoughtfully select our challenges and tenaciously commit to conquering them.

Make your own PICKLES: We are a collection of incredible individuals who challenge ourselves and each other to grow. Change is celebrated as a sign of progress.

You can learn more about our company, our vision, and what we stand for on our website and social channels. We can’t wait to meet you—thank you in advance for your application!

Design Pickle is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, disability, medical condition, genetic information, gender, gender identity or expression, sexual orientation, veteran status, or any other characteristic protected by applicable law.

All employment decisions are made on the basis of qualifications, merit, and business need. 

Notice to Staffing and Recruiting Agencies

Design Pickle will only accept resumes from the candidate. Any unsolicited resume sent to Design Pickle will be considered Design Pickle sourced.