Leading a total team of 24 across 4 direct reports in Phoenix, San Francisco, and remote locations ... Reporting to the VP of Operations, you will oversee core software infrastructure (Zendesk, LiveVox ...
Quick apply
Leading a total team of 24 across 4 direct reports in Phoenix, San Francisco, and remote locations ... Reporting to the VP of Operations, you will oversee core software infrastructure (Zendesk, LiveVox ...
Leading a total team of 24 across 4 direct reports in Phoenix, San Francisco, and remote locations ... Reporting to the VP of Operations, you will oversee core software infrastructure (Zendesk, LiveVox ...
Leading a total team of 24 across 4 direct reports in Phoenix, San Francisco, and remote locations ... Reporting to the VP of Operations, you will oversee core software infrastructure (Zendesk, LiveVox ...
Director Field Operations
Phoenix, AZ · On-site +1
We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ ... Provides leadership and oversight for the Field Operations group. Ensures team members provide ...
Director Field Operations
Phoenix, AZ · On-site +1
We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ ... Provides leadership and oversight for the Field Operations group. Ensures team members provide ...
Director Field Operations
Phoenix, AZ · On-site +1
We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ ... Provides leadership and oversight for the Field Operations group. Ensures team members provide ...
Director Field Operations
Phoenix, AZ · On-site +1
We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ ... Provides leadership and oversight for the Field Operations group. Ensures team members provide ...
Director of Reimbursement
Phoenix, AZ · Remote
... a full-time Director of Reimbursement with a start date on or before October 15, 2026. This ... remote and/or outsourced operations.Deep experience across the full reimbursement lifecycle ...
Quick apply
Director of Reimbursement
Phoenix, AZ · Remote
... a full-time Director of Reimbursement with a start date on or before October 15, 2026. This ... remote and/or outsourced operations.Deep experience across the full reimbursement lifecycle ...
Director of Marketing (Remote)
Phoenix, AZ · Remote
$70 - $150K/hr
Director of Marketing TAGR Holdings Portfolio of 5+ Small Businesses Location: Remote-first Phoenix metro (occasional in-person: Tempe, Mesa, Scottsdale) Employment: Full-time Reports to: CEO / Owner ...
Quick apply
Director of Marketing (Remote)
Phoenix, AZ · Remote
$70 - $150K/hr
Director of Marketing TAGR Holdings Portfolio of 5+ Small Businesses Location: Remote-first Phoenix metro (occasional in-person: Tempe, Mesa, Scottsdale) Employment: Full-time Reports to: CEO / Owner ...
Our visual & intuitive approach to inventory enables thousands of SMBs and teams within iconic ... We are proudly a distributed and remote-first company since inception with teams across 4 countries.
Quick apply
Our visual & intuitive approach to inventory enables thousands of SMBs and teams within iconic ... We are proudly a distributed and remote-first company since inception with teams across 4 countries.
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Real Estate & Construction (Remote)
Phoenix, AZ · Remote
$125K - $150K/yr
Director of Real Estate & Construction Sola Kids Dental & Orthodontics | Location: Phoenix (or Western US Remote with Travel) About Sola Kids Dental At Sola Kids Dental we believe Medicaid dentistry ...
Quick apply
Director of Real Estate & Construction (Remote)
Phoenix, AZ · Remote
$125K - $150K/yr
Director of Real Estate & Construction Sola Kids Dental & Orthodontics | Location: Phoenix (or Western US Remote with Travel) About Sola Kids Dental At Sola Kids Dental we believe Medicaid dentistry ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Tempe, AZ or Remote Division: Operations Department ... Office of the COO Reports to: COO About Us Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an ...
Tempe, AZ or Remote Division: Operations Department ... Office of the COO Reports to: COO About Us Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director of Preconstruction
Phoenix, AZ · On-site +1
... Operations at the appropriate times. The Director of Preconstruction is expected to escalate ... Based on the experience and skillset of the individual identified, we are open to a remote-based ...
Director Of Operations Remote information
See Phoenix, AZ salary details
$33.8K - $46.9K
4% of jobs
$46.9K - $60K
8% of jobs
$60K - $73.2K
11% of jobs
$75.2K is the 25th percentile. Wages below this are outliers.
$73.2K - $86.3K
12% of jobs
$86.3K - $99.4K
14% of jobs
The median wage is $101.2K / yr.
$99.4K - $112.6K
12% of jobs
$112.6K - $125.7K
13% of jobs
$129K is the 75th percentile. Wages above this are outliers.
$125.7K - $138.8K
9% of jobs
$138.8K - $152K
9% of jobs
$152K - $165.1K
5% of jobs
$165.1K - $178.2K
3% of jobs
$33.8K
$106.9K
$178.2K
How much do director of operations remote jobs pay per year?
As of Sep 2, 2026, the average yearly pay for director of operations remote in Phoenix, AZ is $106,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $134,500.00 per year, depending on experience, location, and employer.
What does a director of operations do in a remote work setting?
A Director of Operations in a remote work environment oversees the daily business activities of a company or organization, ensuring efficient processes and effective team collaboration across various locations. Their responsibilities include managing remote teams, developing operational policies, optimizing workflows, and aligning operations with company goals. They also focus on implementing technology solutions to facilitate communication and productivity, while maintaining high standards of performance and compliance. Effective Directors of Operations are skilled in strategic planning, problem-solving, and adapting to the unique challenges of remote work environments.
How does a director of operations adapt to a remote work environment in terms of team leadership and communication?
In a remote setting, a Director of Operations must be proactive in establishing clear communication channels and regular check-ins to ensure alignment across distributed teams. Leveraging collaboration tools, setting transparent expectations, and fostering an inclusive virtual culture become essential to maintain productivity and morale. Additionally, remote directors often face the challenge of overseeing operations across time zones, which requires flexibility, strong organizational skills, and a focus on measurable outcomes. Effective remote leadership also involves empowering team members and providing ongoing support to address any operational roadblocks promptly.
What are the key skills and qualifications needed to thrive as a director of operations remote, and why are they important?
To thrive as a Director of Operations (Remote), you need strong leadership, strategic planning, and operational management skills, often supported by a business degree and extensive management experience. Proficiency with project management tools (e.g., Asana, Trello), data analytics platforms, and familiarity with remote collaboration software are typically required. Exceptional communication, problem-solving, and adaptability are crucial soft skills for leading distributed teams and ensuring operational efficiency. These abilities are vital for aligning remote teams, maintaining productivity, and driving organizational success in a virtual environment.
What is the difference between Director Of Operations Remote vs Operations Manager?
| Aspect | Director Of Operations Remote | Operations Manager |
|---|---|---|
| Credentials | Bachelor's degree, experience in operations, leadership skills | Bachelor's degree, experience in operations, team management |
| Work Environment | Remote, strategic planning, high-level decision making | On-site or hybrid, overseeing daily operations, team supervision |
| Industry Usage | Used across various industries for strategic leadership | Commonly used for managing operational teams and processes |
| Search & Comparison Intent | Looking for high-level remote leadership roles | Seeking operational roles with team management |
The main difference between a Director Of Operations Remote and an Operations Manager lies in their scope and level of responsibility. The Director focuses on strategic, high-level decision making remotely, while the Operations Manager handles daily operations and team supervision, often on-site or hybrid. Both roles require relevant experience, but the Director typically has a broader leadership and strategic planning focus.
Is a director of operations a high position?
A director of operations is a senior leadership role responsible for overseeing daily business activities, strategic planning, and operational efficiency. It is generally considered a high-level position within an organization, often reporting to executives such as the CEO or COO.
What job categories do people searching Director Of Operations Remote jobs in Phoenix, AZ look for?
The top searched job categories for Director Of Operations Remote jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Director Of Operations Remote jobs?
Cities near Phoenix, AZ with the most Director Of Operations Remote job openings:
Full-time
Posted 6 days ago
Job description
Your Role In Our Mission
The Director of Operations Analytics & Infrastructure leads three core functions in Ops: Analytics, Data Science, and Systems Infrastructure. Leading a total team of 24 across 4 direct reports in Phoenix, San Francisco, and remote locations, you will leverage data analytics, AI, and automation to drive business efficiency. Reporting to the VP of Operations, you will oversee core software infrastructure (Zendesk, LiveVox, NICE CXone) while ensuring system reliability, data governance, and regulatory compliance.
How you’ll make an impact The Director of Operations Analytics & Infrastructure leads three core functions in Ops: Analytics, Data Science, and Systems Infrastructure. Leading a total team of 24 across 4 direct reports in Phoenix, San Francisco, and remote locations, you will leverage data analytics, AI, and automation to drive business efficiency. Reporting to the VP of Operations, you will oversee core software infrastructure (Zendesk, LiveVox, NICE CXone) while ensuring system reliability, data governance, and regulatory compliance.
- Lead Analytics & Optimization: Manage analysts using querying, data modeling, and business intelligence to track performance and find practical efficiency gains across operational teams.
- Drive Data Science & AI Initiatives: Manage a dedicated Data Scientist in leveraging AI, machine learning, and predictive modeling to automate manual workflows, surface deep operational insights, and unlock business growth opportunities.
- Architect Core Infrastructure & Manage Vendors: Oversee software platforms (Zendesk, LiveVox, NICE CXone), systems architecture, routing logic, dialer strategy, and IVR workflows. Direct vendor contract negotiations and renewals to ensure platform uptime, agent support, and risk reduction.
- Partner Cross-Functionally: Work directly with Credit Risk, Verification & Fraud Strategy, and Product & Engineering to identify new growth opportunities and execute operational improvements, policy changes, and system integrations.
Own the Full Project Lifecycle: Drive initiatives from initial problem statement and hypothesis through data analysis, live testing, and full rollout, collaborating closely with internal partners as needed. - Set Metrics, Governance & Compliance: Evaluate existing operational KPIs for relevance and accuracy, define new metrics, establish data governance standards, and maintain strict regulatory compliance (including TCPA dialer compliance).
- Support Front-Line Agents: Make operational choices that account for front-line workflow realities—reducing software friction, automating manual admin work, and optimizing dialer routing to benefit both staff and customers.
- Lead & Execute: Demonstrate strong executive presence by mentoring a 24-person distributed team, developing compelling business cases, and building and delivering presentations to executive leadership.
- Education: Bachelor’s degree in Business, Analytics, Computer Science, Data Science, or a related field required; Master’s degree a plus .
- Experience & Leadership: 10+ years of professional experience in business operations, product management, BI/analytics, data science, or consulting, including 5+ years in a leadership role managing distributed teams (in-office, hybrid, and remote).
- Planning & Budgeting: Direct experience leading annual budgeting processes, headcount planning, and operational capacity forecasting.
- Technical & Governance Expertise: Working knowledge of SQL, Python/R, BI tools (Looker, Tableau, Mode), and AI/machine learning concepts to evaluate team architecture, guide models, and set data governance standards (hands-on coding is not required).
- Systems Architecture & Compliance: Deep experience with contact center platforms, systems architecture, routing logic, dialer strategy, TCPA compliance, IVR workflows, and vendor management (e.g., Zendesk, LiveVox, NICE CXone).
- Executive Leadership: Proven history of making clear decisions in ambiguous environments and delivering complex projects within compliant, regulated operations.
Our interview process is designed to be transparent, respectful, and positive. Here's what to expect:
- Recruiter Call: A brief screening to discuss your experience and initial questions.
- Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member.
- Team/Virtual Interview: Meet team members for collaborative discussions, problem-solving, or technical exercises.
Final Round: Discussion with a department head/executive.
30-Day Plan: Integration & Baseline Audit
- Team & Workload Assessment: Conduct 1:1s with direct reports and map current projects, support tickets, and team bandwidth across the 24-person team.
- Systems & Compliance Audit: Review LiveVox dialer strategies, NICE CXone routing logic, Zendesk ticketing workflows, and TCPA compliance to identify immediate workflow delays.
60-Day Plan: Operational Review & Prioritization
- KPI Assessment: Evaluate operational metrics across Sales, Support, Fraud, and Complaints, and present recommendations to update or replace current KPIs.
- AI & Vendor Backlog: Build a prioritized list of AI automation projects with the Data Scientist and review vendor contracts ahead of renewal dates.
90-Day Plan: Strategic Execution & Pilot Launch
- Strategic Roadmap & Budget: Deliver the annual team strategy, including headcount planning, capacity forecasts, and standardized data governance procedures.
- Pilot Launch: Deploy a process automation or dialer/IVR routing pilot and present initial time and cost savings.
Compensation details: The salary for this position is $208k - $258k annually, plus bonus and generous benefits. In determining your salary, we will consider your location, experience, and other job-related factors.
#LI-AR1
About Our Operations Team
Rooted in our values, Prosper’s Operations team is driven by how we can improve the customer experience, always thinking there must be a better way. If you are looking for a mission driven company with a great culture, check us out! As a Prosper employee, you will have the opportunity to take ownership of your career - we offer learning opportunities and career development plans. Come join a dedicated, diverse community that will help you discover your fullest potential! Are you ready to Prosper?
About Us
Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country. Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products.
Prosper’s flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper® Card¹ provides essential access to credit and flexibility for those managing their financial journey. Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions. Learn more at www.prosper.com.
We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!
Our Values
- Diversity expands opportunities
- Collaboration creates better solutions
- Curiosity fuels our innovation
- Integrity defines all our relationships
- Excellence leads to longevity
- Simplicity guides our user experience
- Accountability at all levels drives results
Applicants have rights under Federal Employment Laws.Family & Medical Leave Act (FMLA)Equal Employment Opportunity (EEO)Employee Polygraph Protection Act (EPPA)
California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA.
Illinois applicants: please click here to view our Artificial Intelligence Notice for Applicants.
At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.
*All personal loans are made by WebBank.
¹The Prosper® Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard® International.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Prosper Services
Sourced by ZipRecruiter
Industry
Landscape care and maintenance services
Company size
11 - 50 Employees
Headquarters location
Jackson, TN, US
Year founded
2022