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Remote Managed Service Provider Jobs in Silver Spring, MD

NinjaOne

Software Packaging Engineer

Baltimore, MD · On-site +1

We are looking for a Software Packaging Engineer with deep IT and/or Managed Service Provider (MSP ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

NinjaOne

Software Packaging Engineer

Baltimore, MD · On-site +1

We are looking for a Software Packaging Engineer with deep IT and/or Managed Service Provider (MSP ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

FusionTek

IT Project Manager (MSP)

Washington, DC · Remote

$100K - $119K/yr

FusionTek is a leading Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Since 2007, we've been delivering high‑quality IT infrastructure ...

Sophos

Channel Account Executive - MSP

Washington, DC · Remote

$81K - $135K/yr

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs ... Sophos operates a remote-first working model, making remote work the primary option for most ...

System One

Voice Analyst

Leesburg, VA · Remote

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Act as facilitation point for the managed services provider for triage and escalations.

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Remote Managed Service Provider information

See Silver Spring, MD salary details

$15

$28

$41

How much do remote managed service provider jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for remote managed service provider in Silver Spring, MD is $28.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.34 per hour, depending on experience, location, and employer.

What is a Remote Managed Service Provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the key skills and qualifications needed to thrive as a Remote Managed Service Provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

How does a Remote Managed Service Provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.
What are popular job titles related to Remote Managed Service Provider jobs in Silver Spring, MD? For Remote Managed Service Provider jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Managed Service Provider jobs in Silver Spring, MD look for? The top searched job categories for Remote Managed Service Provider jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Managed Service Provider jobs? Cities near Silver Spring, MD with the most Remote Managed Service Provider job openings:
Remote Managed Service Provider jobs near you

Deputy Program Manager - Military Family Respite Care Program (Remote)

CLFC Healthcare and Communications

Arlington, VA • Remote

$77K - $93K/yr

Full-time, Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

  • Location: Remote (United States); nationwide program supporting Army installations
  • Employment Type: Full-time with benefits (W-2)
  • Schedule: Monday through Friday, core business hours 7:30 AM to 4:30 PM Central Time
  • Agency Environment: Army Community Service Exceptional Family Member Program; nationwide federal family-support contract

Position Overview

CLFC Healthcare & Communications is hiring a Deputy Program Manager to serve as the designated alternate program leader for a nationwide respite care program supporting military Families with exceptional family members. The Deputy stands in with full authority whenever the Program Manager is unavailable and carries day-to-day operational ownership of intake timeliness, provider matching, and documentation compliance.

This is a leadership seat for someone who has managed healthcare or social service operations and understands the rhythm of military family support programs: the deadlines are family-facing, and the standard is continuity of care without gaps.

Key Responsibilities

  • Act with full Program Manager authority during any absence; maintain seamless availability to the Government customer during core business hours.
  • Supervise the family intake and provider matching pipeline: packet processing, initial family contact, documentation validation, and match proposals on contract timelines.
  • Monitor personnel file compliance so every provider file is complete and current before any service is delivered.
  • Run weekly open-case reviews and prepare program status reporting.
  • Coordinate escalations: provider no-shows, evolving family needs, and remote-location coverage cases.
  • Support quality control execution, including root cause analyses and corrective action verification.

Required Qualifications

  • Bachelor's degree in a related healthcare or social service field.
  • 5 years of management experience in healthcare or social services.
  • At least 3 years supporting military families or similar populations.
  • Ability to favorably complete federal background screening requirements.

Strongly Preferred Qualifications

  • Case management or special-needs program experience.
  • Experience with remote management of distributed staff or services.
  • Federal or state contract operations experience with documented performance standards.
  • Military spouse, veteran, or military family background.

Compensation and Engagement Details

  • Annual salary of $77,000 to $93,000 with full benefits: health, dental, and vision coverage, paid time off, federal holidays, and retirement plan.
  • Remote-first role on a multi-year nationwide program.
  • Clear succession path to program leadership.
  • Professional development support.

About CLF Consultants LLC

CLF Consultants LLC (DBA: CLFC Healthcare & Communications) is a federal, state, and local healthcare staffing and language access services organization. Our network of more than 500 healthcare professionals and more than 200 interpreters supports nationwide coverage. CLFC is a Self-Certified Small Disadvantaged Business committed to placing qualified professionals with mission-aligned organizations. Equal Opportunity Employer.