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Remote Managed Service Provider Jobs in Silver Spring, MD

Provide actionable feedback and recommendations to improve AI model performance. * Collaborate ... management consulting, corporate strategy, business transformation, or operations. * Experience ...

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Remote Customer Service Specialist

Baltimore, MD · On-site +1

$17 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Act as facilitation point for the managed services provider for triage and escalations.

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Act as facilitation point for the managed services provider for triage and escalations.

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

... Service, Account Management, Billing in order to provide proper feedback and setting proper ... Kastle's integrated security solution, including access control, video, and remote video monitoring ...

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Act as facilitation point for the managed services provider for triage and escalations.

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Act as facilitation point for the managed services provider for triage and escalations.

Showing results 41-60

Remote Managed Service Provider information

See Silver Spring, MD salary details

$15

$28

$41

How much do remote managed service provider jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote managed service provider in Silver Spring, MD is $28.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.34 per hour, depending on experience, location, and employer.

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are popular job titles related to Remote Managed Service Provider jobs in Silver Spring, MD?

For Remote Managed Service Provider jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Managed Service Provider jobs in Silver Spring, MD look for?

The top searched job categories for Remote Managed Service Provider jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Managed Service Provider jobs?

Cities near Silver Spring, MD with the most Remote Managed Service Provider job openings:

SASE Sales Director - Telco Service Providers

Hewlett Packard Enterprise Development LP

Washington, DC • On-site, Remote

Full-time

Re-posted 10 days ago


Job description

SASE Sales Director - Telco Service ProvidersThis role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives onfinding new and better ways to accelerate what's next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

HPE Networking is forming a new, high-impact sales leadership role to build and run a focused security-selling organization across the Telco Service Provider (SP) segments. Reporting to senior networking leadership, you will own strategy, team build-out, channel motion, and revenue for security products including SASE, SRX, SD-Branch, NAC variants, ClearPass, SSR, etc.). This is a hybrid sales model: your team will run end-to-end for part of the portfolio and work closely with core sellers on the remainder to drive cross-sell and scale.

This position will require approximately 50% nationwide travel.

Primary Responsibilities

  • Hire and lead a team of 6-8 sales specialists (majority North America, some Europe) by year-end; we are hiring the leader first to define structure and go-to-market.

  • Own P&L and revenue targets for Telco SP security bookings through channel partners.

  • Build and execute go-to-market strategies for security solutions across cloud providers, service providers, and high-tech accounts.

  • Establish and deepen channel partner relationships and enablement across the portfolio.

  • Collaborate with core sellers, product, and marketing to align sales plays and accelerate pipeline.

Experience and Skills

  • Proven senior sales leader (manager of managers preferred) with experience building and scaling field sales teams from scratch.

  • Deep channel expertise-experience selling through partners is essential.

  • Demonstrated success selling to service providers, cloud providers, or large enterprise/high-tech accounts.

  • Strong background in security product sales and software/enterprise license agreements.

  • Strategic thinker with hands-on selling experience and ability to operate in a hybrid direct/collaborative model.

  • Existing relationships in the security ecosystem (partners and customers) are a plus.

  • Experience with SASE, NAC, SRX, SD-Branch, or related networking/security portfolios would be helpful but not required.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#cybersecurity, #executive, #networking, #sales

Job:

Sales

Job Level:

Director"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 269,000 - 537,000 in Massachusetts // 236,500 - 573,000 in District of Columbia & Georgia & Illinois & Maryland & New Jersey & North Carolina & Texas & Virginia
This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 50%/50%."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual's own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.