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Remote Managed Service Provider Jobs in Gilbert, AZ

Qleen

Customer Service Associate - Remote

Phoenix, AZ · On-site +1

$17.50 - $20.50/hr

... manage their household work. We are looking to grow our customer service and service provider ... Work as part of a fully remote team, utilizing technology that allows for team communication ...

Qleen

Customer Service Associate - Remote

Phoenix, AZ · Remote

$17.50 - $20.50/hr

... manage their household work. We are looking to grow our customer service and service provider ... Work as part of a fully remote team, utilizing technology that allows for team communication ...

Nexora Talent

Remote- Customer Experience Service

Mesa, AZ · Remote

$16 - $21.50/hr

In this role, you will assist with coordinating client requests, managing service details, and ... service questions. • Provide accurate information regarding processes, timelines, and ...

ForgeFit

Remote Customer Service Specialist

Glendale, AZ · On-site +1

$17 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Chandler, AZ · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Mesa, AZ · Remote

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Phoenix, AZ · On-site +1

$17 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Scottsdale, AZ · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Mesa, AZ · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

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All JobsManaged Service Provider JobsRemote Managed Service Provider JobsRemote Managed Service Provider Jobs in Gilbert, AZ

Remote Managed Service Provider information

See Gilbert, AZ salary details

$14

$27

$40

How much do remote managed service provider jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote managed service provider in Gilbert, AZ is $27.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.42 per hour, depending on experience, location, and employer.

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.
What are popular job titles related to Remote Managed Service Provider jobs in Gilbert, AZ? For Remote Managed Service Provider jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Managed Service Provider jobs in Gilbert, AZ look for? The top searched job categories for Remote Managed Service Provider jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Remote Managed Service Provider jobs? Cities near Gilbert, AZ with the most Remote Managed Service Provider job openings:
Remote Managed Service Provider jobs near you

Customer Service Associate - Remote

Qleen

Phoenix, AZ • On-site, Remote

$17.50 - $20.50/hr

Full-time

Medical, PTO

Re-posted 7 days ago

Job description

Qleen makes it easy for homeowners to automate their chores, from house cleaning to yard maintenance, window cleaning, and pool maintenance.
With our fully vetted service providers, super-easy online booking application, and A+ customer service team, Qleen makes it easy for customers to manage their household work.
We are looking to grow our customer service and service provider service teams.
You might be the customer service team member we need if you are the following:
  • Detailed: You are thorough in your work and with tracking progress on your tasks
  • Self Managing: Can work with little to no supervision
  • Ready & Willing: Can take on interesting and uncommon customer service issues
  • Computer Skills: Able to work with applications you haven't seen before and know how to troubleshoot common computer issues
  • Quality: You are always professional, efficient, consistent, and honest to your co-workers and to yourself

What You Will Be Doing
  • You will be the first point of contact in our call center answering incoming calls from customers and Service Providers.
  • Respond to customer emails, texts, and web chat inquiries.
  • Help customers with bookings, including booking a service, canceling, and rescheduling.
  • Help Service Providers with questions or issues regarding Work Orders and policy questions.
  • Help customers and Service Providers troubleshoot software issues
  • Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings

Skills Needed
  • Able to analyze customer emails and provide a thoughtful response that addresses all aspects of a customer's concern
  • Able to handle incoming phone calls from customers without getting nervous
  • Track multiple issues at the same time
  • Ability to troubleshoot software malfunctions
  • Able to work efficiently on a remote-based team of co-workers

PLEASE NOTE: This is a remote job, but only available for residents of Arizona
Required
  • A computer and quiet place to work
  • A good internet connection
  • Must be a resident of Arizona

Compensation Pay Range
  • $17.50 to $20.50/hr
  • Based on experience
  • Health Insurance Benefits available
  • Paid Time Off

You can learn more about us at www.qleen.com.

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