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Remote Managed Service Provider Jobs in Georgia (NOW HIRING)

Athens Micro

IT Help Desk Engineer

Athens, GA · On-site +1

In operation since 1983, we are the largest and most reputable managed service provider in the area. The culture at Athens Micro is built on our shared core values: We Love to Learn, We Do the Right ...

Horizonremotecareers

Remote Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

... manage online requests, and provide support throughout the booking and scheduling process. The ... Previous customer service experience is a plus Benefits * Remote position * Flexible scheduling ...

Horizonremotecareers

Remote Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

... manage online requests, and provide support throughout the booking and scheduling process. The ... Previous customer service experience is a plus Benefits * Remote position * Flexible scheduling ...

Harris

... service delivery standards. This position requires someone who can balance strategic client ... Lead and mentor a small team of customer support analysts, providing mentorship, performance ...

Harris

... service delivery standards. This position requires someone who can balance strategic client ... Lead and mentor a small team of customer support analysts, providing mentorship, performance ...

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Remote Managed Service Provider information

What is a Remote Managed Service Provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the key skills and qualifications needed to thrive as a Remote Managed Service Provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

How does a Remote Managed Service Provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.
What are the most commonly searched types of Managed Service Provider jobs in Georgia? The most popular types of Managed Service Provider jobs in Georgia are:
What are popular job titles related to Remote Managed Service Provider jobs in Georgia? For Remote Managed Service Provider jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Managed Service Provider jobs in Georgia look for? The top searched job categories for Remote Managed Service Provider jobs in Georgia are:
What cities in Georgia are hiring for Remote Managed Service Provider jobs? Cities in Georgia with the most Remote Managed Service Provider job openings:
Remote Managed Service Provider jobs near you

Enterprise Account Manager - Telco Service Provider

MBR Partners

Atlanta, GA • Remote

$150K - $350K/yr

Full-time

Posted 19 days ago

Job description

Our client is one of Europe's fastest-growing companies and provides open-source solutions and offers their own widely adopted Linux-based operating system. They provide licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying open source applications on the cloud, in their data centre, or to the connected device and IoT ecosystem.
We are seeking a sales professional to act as a sole contributor, engaging with Telecom Service Providers across the USA and Canada. Telecommunications is one of our clients' strongest sectors, and they are involved with many O-RAN, IoT, and Data Center initiatives (along with many other IT Digital Transformation / Infrastructure Transformation programs). Their customers include a Tier 1 Mobile Telco Service Provider in the United States.
In terms of the candidates, we are looking for people who have:
  • Empathy for the customer
  • High intellect (you must be willing to undertake and pass a GAI test)
  • Passion for technology
  • Teamwork
  • Energy
  • A strong sales track record or hitting targets
The Client's Linux OS is already very widely adopted, which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory.
The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events.
They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualisation, container technologies and technical software solutions to senior levels of the enterprise. There will be some lead generation support from sales development representatives, but the Sales Director / Enterprise Account Executive must be willing to prospect and drive their sales pipeline.
Location: remote
The client will engage by offering a local payroll.
Please ignore the salaries mentioned on the job board - there is flexibility for the right profile