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Remote Mainframe Computer Operator Jobs in Florida

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Remote Mainframe Computer Operator information

What are Remote Mainframe Computer Operators?

Remote Mainframe Computer Operators are IT professionals responsible for monitoring, managing, and troubleshooting mainframe computer systems from a remote location. They ensure that mainframe systems run smoothly, perform routine maintenance, and address system alerts or issues as they arise. Their duties often include executing batch jobs, monitoring system performance, and coordinating with other technical teams to resolve problems. This role is essential for organizations that rely on mainframe technology to handle large-scale data processing and business-critical applications. Remote operators use secure connections and specialized software to access and control mainframes from off-site locations.

What is the difference between Remote Mainframe Computer Operator vs Remote Data Center Technician?

AspectRemote Mainframe Computer OperatorRemote Data Center Technician
CredentialsTypically requires mainframe certifications (e.g., IBM certifications), high school diploma or equivalentRequires data center or network certifications (e.g., CompTIA, Cisco), technical diploma or degree
Work EnvironmentOperates mainframe systems, often in data centers or server rooms, monitoring and maintaining mainframe operations remotelyWorks in data centers, handling hardware, network equipment, and infrastructure remotely or on-site
Employer & Industry UsageUsed by large corporations, banks, and government agencies relying on mainframe systemsEmployed by data centers, IT service providers, and enterprises managing physical infrastructure

The main difference lies in their focus: Remote Mainframe Computer Operators manage and monitor mainframe systems, while Remote Data Center Technicians handle physical hardware and infrastructure. Both roles require technical certifications and are essential in maintaining IT operations, but they serve different aspects of data management and infrastructure support.

What are the key skills and qualifications needed to thrive as a Remote Mainframe Computer Operator, and why are they important?

To thrive as a Remote Mainframe Computer Operator, you need a solid understanding of mainframe operations, job scheduling, and system monitoring, typically with experience in IBM z/OS or similar environments. Familiarity with automation tools, JCL (Job Control Language), and monitoring systems like IBM Tivoli is often required, along with relevant certifications such as IBM Certified System Operator. Strong problem-solving skills, attention to detail, and effective remote communication are essential soft skills for this role. These skills and qualities are vital to ensure reliable system uptime, efficient troubleshooting, and seamless coordination with IT teams from a remote setting.

What are some common challenges faced by Remote Mainframe Computer Operators, and how can they be managed?

Remote Mainframe Computer Operators often encounter challenges such as troubleshooting system issues without direct physical access, efficiently communicating with on-site teams, and managing multiple job streams and batch processes concurrently. To manage these challenges, operators typically rely on robust remote monitoring tools, clear escalation procedures, and detailed documentation. Building strong communication skills and proactively participating in virtual team meetings also help ensure smooth coordination and timely resolution of incidents.
What are popular job titles related to Remote Mainframe Computer Operator jobs in Florida? For Remote Mainframe Computer Operator jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Mainframe Computer Operator jobs in Florida look for? The top searched job categories for Remote Mainframe Computer Operator jobs in Florida are:
What cities in Florida are hiring for Remote Mainframe Computer Operator jobs? Cities in Florida with the most Remote Mainframe Computer Operator job openings:
Remote Mainframe Computer Operator jobs near you
Infographic showing various Remote Mainframe Computer Operator job openings in Florida as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution.
Bilingual Remote Customer Service Rep

Bilingual Remote Customer Service Rep

Paper Alternative Solutions, Inc

Miami, FL • Remote

$14.50/hr

Other

Posted 9 days ago

Job description

Description

**This is a remote position for Florida residents only!
Bilingual Remote Customer Service Representative


Eres fluido en espanol y ingles? Buscamos representantes bilingues de servicio al cliente. 

**Candidates must be able to read/speak Spanish fluently, including numbers and the alphabet. 


Pay: $14.50 per hour 


Home Workplace Requirements:

  • Must have hard-lined internet access (the ability to connect the equipment provided directly to your modem, not via WiFi) that includes speeds of 100 MB download and 10 MB upload speed minimum.
  • We supply the computer equipment.

Job Summary: As a Call Center Representative placed by Paper Alternative Solutions Inc., you will serve as a key point of contact for customers seeking assistance by phone. In this role, you will manage incoming calls, respond to questions, resolve issues, and provide clear, courteous support to ensure a positive customer experience. The position requires strong communication skills, professionalism, and the ability to work efficiently in a high-volume, service-focused environment. 

Company Description: Paper Alternative Solutions Inc. is a woman-owned business process outsourcing and staffing company headquartered in Endicott, New York. Since 2011, we have partnered with government agencies, prime contractors, and private organizations to provide highly qualified professionals and operational support for large-scale programs and contracts. In addition to staffing services, we deliver document management, imaging, workflow automation, and business process solutions that help organizations operate more efficiently and securely.  

Requirements

Duties: Receive telephone calls and provide responses to callers. Identify situations that require further research and monitoring. Record all interactions in Microsoft Dynamics Customer Service module. Advise supervisor of issues and problems

Skills: 6 months or more experience dealing with the public. Excellent communication skills to understand and effectively respond to callers. Analytical skills to rapidly review and interpret data. Excellent keyboarding skills with PC and Windows operating system Interpersonal skill to respond in a concise and courteous manner.

Work Schedules:

  • Training Schedule-Monday- Friday 9:30am - 5:30pm (during 3-week training program)
  • Regular Schedule After Training- -Monday- Friday 8:00am - 7:00pm any 8-hour shift will be assigned between 8 am to 7 pm Monday to Friday (Weekends are off )
  • Occasional overtime may be required, including working optional Saturday for training purposes. 

Operation Schedule: Operations run from 8am until 7pm Monday Through Friday. Note that if at 7pm if there are calls in queue employees must stay until the queue is at zero.


Join Paper Alternative Solutions Inc. and be part of a team that supports critical client operations while delivering outstanding customer service. As a Call Center Representative, you will play an important role in assisting customers and ensuring a positive service experience. If you are driven by helping others, value professionalism, and have the skills needed to succeed in a service-focused environment, we encourage you to apply and grow with our team. Paper Alternative Solutions, Inc. is an equal opportunity employer, we value diversity and inclusion in the workplace.  

Apply