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Remote Mac Administrator Jobs (NOW HIRING)

Wurk

IT Support Administrator

$85K - $105K/yr

Administer, image, and troubleshoot Windows and Mac endpoints using Intune and Endpoint Manager ... Provide outstanding customer service via remote support channels and tools (e.g., Teams screen ...

Arize AI

IT Support Specialist

San Francisco, CA · On-site +1

$90K - $125K/yr

What We're Looking For * 2+ years of experience in IT support or systems administration in a Mac-only, remote-first environment. * Hands-on experience with: - Google Workspaces admin console & SSO ...

ASCENDING LLC

AI Endpoint Engineer

Manhattan, NY · On-site +1

End User Computing Engineer, AI Enablement Remote within the United States Contract Duration: 6 ... Package, test, and deploy applications (including AI tools and productivity platforms) across Mac ...

ASCENDING

AI Endpoint Engineer

New York, NY · Remote

End User Computing Engineer, AI Enablement Remote within the United States Contract Duration: 6 ... Package, test, and deploy applications (including AI tools and productivity platforms) across Mac ...

F2Onsite

Be Seen First

Mac OS Engineer - REMOTE

Washington, DC · Remote

$65 - $75/hr

Administer, maintain, and optimize enterprise-scale MDM platforms supporting macOS devices. * Build and maintain scripts and automation to reduce manual effort, accelerate remediation, improve ...

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Remote Mac Administrator information

What are some common challenges faced by Remote Mac Administrators and how can they be addressed?

Remote Mac Administrators often encounter challenges such as troubleshooting issues without physical access to devices, ensuring consistent security updates across distributed endpoints, and managing varying user configurations. Effective use of remote management tools like Jamf or Kandji, clear documentation, and establishing strong communication channels with end users can help overcome these obstacles. Staying current with Apple’s enterprise best practices and collaborating closely with IT and security teams are also key to maintaining reliable and secure Mac environments.

What are Remote Mac Administrators?

Remote Mac Administrators are IT professionals who manage, configure, and troubleshoot Apple Mac computers and related systems from a remote location. They are responsible for tasks such as software updates, security configurations, user account management, and technical support, all performed without being physically present at the device’s location. This role often involves using remote desktop tools, Mobile Device Management (MDM) solutions, and scripting to ensure Macs are secure and perform optimally across diverse networks. Remote Mac Administrators are commonly employed by organizations with distributed teams or managed service providers.

What are the key skills and qualifications needed to thrive as a Remote Mac Administrator, and why are they important?

To excel as a Remote Mac Administrator, you need expertise in macOS systems, network administration, and troubleshooting, often supported by relevant IT certifications such as Apple Certified Support Professional (ACSP). Familiarity with tools like Jamf, Apple Remote Desktop, and mobile device management (MDM) platforms is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for remote collaboration and support. These skills ensure secure, efficient management of Mac devices and seamless technical support for users in distributed work environments.

What is the difference between Remote Mac Administrator vs Remote IT Support Specialist?

AspectRemote Mac AdministratorRemote IT Support Specialist
CredentialsApple certifications, Mac OS expertiseCompTIA A+, Network+, general IT certifications
Work EnvironmentManaged Mac networks, Apple ecosystemsVarious hardware and software environments
Employer & IndustryTech companies, educational institutions, creative agenciesCorporate, healthcare, retail, and service sectors
Search & Comparison IntentFocus on Mac-specific skills and Apple device managementBroader IT support skills across multiple platforms

Remote Mac Administrators specialize in managing and troubleshooting Apple devices and ecosystems, often requiring Apple certifications. In contrast, Remote IT Support Specialists handle a wider range of hardware and software issues across various platforms. While both roles support remote users, Mac Administrators focus on Mac environments, making their skills more specialized for Apple-centric organizations.

More about Remote Mac Administrator jobs
What cities are hiring for Remote Mac Administrator jobs? Cities with the most Remote Mac Administrator job openings:
What are the most commonly searched types of Mac Administrator jobs? The most popular types of Mac Administrator jobs are:
What states have the most Remote Mac Administrator jobs? States with the most job openings for Remote Mac Administrator jobs include:
What job categories do people searching Remote Mac Administrator jobs look for? The top searched job categories for Remote Mac Administrator jobs are:
Remote Mac Administrator jobs near you
Infographic showing various Remote Mac Administrator job openings in the United States as of May 2026, with employment types broken down into 38% Full Time, 13% Part Time, and 49% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
System Administrator I (US Remote)

System Administrator I (US Remote)

Intelligent Technical Solutions

Remote

$33.43/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 hours ago

Job description

Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
  • This role is expected to be able to resolve the following technical issues with little or no assistance:
    • Workstation operating system issues of any kind.
    • Printer issues of any kind.
    • Standard business application (Office, etc.) issues of any kind.
    • Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
    • Server issues of any kind.
    • Basic and intermediate networking issues.
    • Escalation point for Tier 1 technicians
  • Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.
Job Qualifications
  • Experience with Windows and Mac OS troubleshooting.
  • Experience with Server 2012 to 2022.
  • Experience with VMWare and Hyper V Virtualization.
  • Experience supporting M365 and Azure.
  • Minimum of three years experience in IT Support or a similar role.
  • Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
  • Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
  • Experience with Managed Service Providers (MSPs) is highly desirable.
  • Active Server Certifications are preferred.
  • Valid driver's license, vehicle insurance, and access to a vehicle for client visits.
Job KPIs
  • First-touch closed: Each ticket that is completed with only one time entry contributes to this number
  • Utilization: The percentage of time that you are on the clock and billing time to client tickets
  • CSAT: Scores filled out by clients using the rating system in tickets

Compensation:
Pay rates start at $25.83/hr up to $33.43/hr and vary by experience and location.
Benefits:
  • Medical Insurance Plan
  • Dental & Vision
  • Life Insurance
  • Disability Coverage
  • Paid Time Off (starts at 15 days per year)
  • Maternity/Paternity Leave
  • Paid US Holiday
  • Retirement Plan
  • Salary Advancement/Loan
  • Health & Wellness Program
  • Company-paid training and certification
  • Supplemental Life Insurance (Employee-paid)
  • Supplemental Health Plans (Employee-paid)

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