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Remote M&E Jobs (NOW HIRING)

Customer Support Specialist *remote* (m/f/d)

$18.50 - $24.75/hr

As a licensed e-money institution (EMI), we issue credit cards in 11 currencies across more than 30 ... This is a remote role, ideally based on the West Coast, US. We welcome applications from candidates ...

Remote - U.S. only. Eligibility : At this time, we are only considering candidates who are eligible ... Optimizing partner program implementation through the incorporation of M&E findings and by sharing ...

Senior Solution Architect

New York, NY · On-site +1

$80K - $400K/yr

What you'll do * Lead architectural design and technical strategy for complex M&E system ... Remote & Hybrid Work While remote or hybrid work may be permitted for certain projects, client ...

Senior Solution Architect

Concord, NC · On-site +1

$80K - $400K/yr

What you'll do * Lead architectural design and technical strategy for complex M&E system ... Remote & Hybrid Work While remote or hybrid work may be permitted for certain projects, client ...

... e.g., adult medical daycare, pediatric medical daycare, personal care assistant services, nursing ... Fully remote M-F 8am-5pm VIVA is an equal opportunity employer. All qualified applicants have an ...

Senior Solution Architect

New York, NY · On-site +1

$80K - $400K/yr

What you'll do * Lead architectural design and technical strategy for complex M&E system ... Remote & Hybrid Work While remote or hybrid work may be permitted for certain projects, client ...

What you'll do * Lead architectural design and technical strategy for complex M&E system ... Remote & Hybrid Work While remote or hybrid work may be permitted for certain projects, client ...

Vice President of Ecommerce (Remote)

Dallas, TX · Remote

$137K - $175K/yr

In their search for a fully remote VP of Ecommerce, I'm working with a 9-figure, PE-backed distributor of parts and OEM light equipment. The client services a huge, well-established SMB market.

The position is fully remote, but candidates must be based in the US*** Responsibilities: Service ... Manage evaluations (or other M&E tasks) through their life cycle from start-up and design phases ...

... M&E), and engineering assessments for complex construction programs. * Oversee and advise on program design, including Design-Build and Design-Bid-Build methodologies, remote-site construction, and ...

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Showing results 1-20

Remote M E information

See salary details

$36.5K

$75K

$138.5K

How much do remote m&e jobs pay per year?

As of Jul 21, 2026, the average yearly pay for remote m&e in the United States is $74,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,500.00 per year, depending on experience, location, and employer.

What is a Remote M&E job?

A Remote M&E (Monitoring and Evaluation) job involves assessing and measuring the impact, effectiveness, and efficiency of projects or programs from a remote location. Professionals in this role collect and analyze data, develop performance indicators, and generate reports to inform decision-making. They often work with NGOs, government agencies, or private organizations to ensure accountability and improvements in project outcomes. Remote M&E roles require strong analytical, communication, and technical skills, along with familiarity with data collection and reporting tools.

What are the key skills and qualifications needed to thrive in the Remote M&E position, and why are they important?

To excel as a Remote M&E (Monitoring and Evaluation) professional, you need strong analytical skills, experience with data collection and interpretation, and a relevant degree such as in public health, international development, or a related field. Familiarity with M&E software tools (like DevResults, DHIS2, or KoboToolbox), survey platforms, and common data analysis packages or certifications in M&E methodologies are advantageous. Excellent written communication, attention to detail, and the ability to work independently as well as collaborate virtually with diverse teams are essential soft skills. These skills help ensure that programs are effectively monitored and evaluated, strengthening project outcomes and facilitating evidence-based decision-making, even in a remote work environment.

What are some typical daily responsibilities for a Remote M&E professional?

As a Remote M&E professional, your daily tasks may include designing monitoring frameworks, developing data collection tools, gathering and analyzing quantitative and qualitative project data, and preparing summary reports for stakeholders. You might also coordinate virtually with field teams to ensure accurate data is being captured and provide guidance on M&E best practices. Regular virtual meetings and data review sessions help maintain project alignment and facilitate timely problem-solving. The remote aspect of the role often requires adaptable communication skills and proactive coordination across different time zones.

More about Remote M E jobs
What cities are hiring for Remote M&E jobs? Cities with the most Remote M&E job openings:
Infographic showing various Remote M&E job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $74,997 per year, or $36.1 per hour.

Customer Support Specialist *remote* (m/f/d)

Pliant GmbH

Remote

$18.50 - $24.75/hr

Full-time

Posted 13 days ago


Job description

ABOUT US
Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.
We serve two primary customer segments:
  • Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.
  • Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant's embedded finance and white-label solutions.

Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.
Learn more at www.getpliant.com
ABOUT THE ROLE
Forget the traditional Support playbook. We aren't looking for people to read scripts or move tickets from one queue to another. We are looking for problem solvers.
As a Customer Support Specialist, you are the operational backbone of Pliant. When a Finance Director or CEO contacts us, they don't want a ticket number - they want a solution so they can get back to running their business. Your job is to provide that peace of mind.
You will act as the filter for the business, sitting at the intersection of Product, Compliance, and Sales. You won't just answer questions; you will investigate complex financial workflows, unblock technical jams, and ensure that our clients trust us to handle the heavy lifting.
This is a remote role, ideally based on the West Coast, US. We welcome applications from candidates across the US who are comfortable working West Coast hours.
WHAT YOU'LL DO
1. Own The Outcome
  • You are the set and forget solution for our clients. When a complex issue lands on your desk - whether it's a failed transaction or a credit limit urgency - you own it end-to-end. You communicate with clarity and confidence, ensuring the client knows: 'Pliant is handling it.'
  • Investigate root causes rather than applying quick fixes. You will distinguish between user error and system error and provide feedback to Engineering.

2. The Commercial Filter
  • Act as the operational bridge between Compliance and Sales.
  • Triage AML/KYC alerts and fraud flags. You will validate data and context before involving the client, ensuring we protect the regulatory license without damaging the commercial relationship.
  • You manage the service recovery process for high-value accounts in collaboration with partners across the business (Sales, Product, Risk), ensuring we turn friction into trust.

3. Operational Excellence & Knowledge
  • You won't just close tickets or end a call; you will spot friction in our processes and help rewrite the playbook (SOPs) to fix it. You ensure that the global team operates with a single source of truth, raising the standard of service for every interaction.
  • You are the first line of defense for Product. When a feature breaks or an integration fails, you are responsible for reproducing the error, documenting the technical steps, and handing a clean bug report to Engineering.

4. Technical Configuration & Troubleshooting
  • Support the specific technical and troubleshooting needs of our specialized verticals (e.g., configuring card types for Travel agencies or setting up spending limits for new entities) to ensure the client's setup matches their business model.
  • You dig deeper than the surface. Whether it's troubleshooting a data sync error with DATEV/Xero or configuring a specific card setup for a Travel agency, you investigate the root cause. You don't just apply a quick fix; you provide feedback to Engineering to ensure it doesn't happen again.

WHAT YOU'LL BRING
  • You hate leaving problems unsolved. You thrive in ambiguity and are comfortable saying, "I don't know, but I will find out."
  • 2+ years of experience in B2B Customer Support, Operations, or Fintech. You are comfortable working in a regulated environment (Fintech/Banking) where details matter and a ticket is actually a relationship.
  • You thrive in ambiguity. When you see a broken process, you don't just report it - you suggest a fix. You understand how to balance commercial urgency with compliance safety.
  • You have experience with and are comfortable navigating CRM tools (e.g. HubSpot, Zendesk, Salesforce) and back-office admin panels. You aren't afraid of technical details (APIs, Accounting Integrations) and understand basic financial concepts (Credit Lines, KYC, AML).
  • Exceptional written and verbal communication skills. You write like a human, not a robot. You can explain complex regulatory or technical concepts with empathy and brevity.
  • You understand that global finance doesn't stop. You are willing to provide coverage on public holidays on rare occasions to ensure our clients remain supported.
  • You are ready to work in a remote-friendly, global team where high standards are the standard every, single, day.

WHAT WE OFFER
  • The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
  • Attractive remuneration and benefits package
  • Flat hierarchy and transparent communication in a relaxed, professional atmosphere
  • Opportunity to develop your talent in a dynamic team with ambitious goals
  • Flexibility and possibility to work remotely
  • Pliant Card with monthly credit to explore the product and enjoy food with colleagues

At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring process - we welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.