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Remote Loyalty Program Jobs in Maryland (NOW HIRING)

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and ...

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Support cross-functional efforts to optimize Kobie client's loyalty program in support of Kobie ...

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... loyalty programs, and targeted communication. Data Analysis: * Collect and analyze data to gain ...

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... loyalty programs, and targeted communication. Data Analysis: * Collect and analyze data to gain ...

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... loyalty programs, and targeted communication. Data Analysis: * Collect and analyze data to gain ...

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... loyalty programs, and targeted communication. Data Analysis: * Collect and analyze data to gain ...

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... loyalty programs, and targeted communication. Data Analysis: * Collect and analyze data to gain ...

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... loyalty programs, and targeted communication. Data Analysis: * Collect and analyze data to gain ...

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... loyalty programs, and targeted communication. Data Analysis: * Collect and analyze data to gain ...

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... loyalty programs, and targeted communication. Data Analysis: * Collect and analyze data to gain ...

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... loyalty programs, and targeted communication. Data Analysis: * Collect and analyze data to gain ...

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... loyalty programs, and targeted communication. Data Analysis: * Collect and analyze data to gain ...

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... About the team and what we'll build together Kobie runs some of the largest loyalty programs in the ...

... remote Senior Manager, Creative Marketing. Reporting to the Director of Marketing, this role is ... Design and execute multi-channel demand generation programs to drive qualified pipeline growth and ...

... remote Senior Manager, Creative Marketing. Reporting to the Director of Marketing, this role is ... Design and execute multi-channel demand generation programs to drive qualified pipeline growth and ...

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Remote Loyalty Program information

What are the key skills and qualifications needed to thrive as a remote loyalty program manager, and why are they important?

To excel as a Remote Loyalty Program Manager, you need a strong background in marketing, data analysis, and customer relationship management, often supported by a degree in marketing, business, or a related field. Familiarity with CRM software (such as Salesforce), loyalty program platforms, and data analytics tools is typically required. Excellent communication, problem-solving, and organizational skills help build member engagement and manage cross-functional projects. These competencies ensure effective program execution, drive customer retention, and help achieve business objectives in a virtual environment.

What is a remote loyalty program specialist?

A Remote Loyalty Program specialist is a professional who manages and enhances customer loyalty programs for a company while working remotely. They are responsible for designing, implementing, and analyzing rewards programs to engage and retain customers. Their tasks may include data analysis, customer communication, and collaborating with marketing teams to improve program effectiveness. Working remotely, they use digital tools to coordinate activities and monitor program performance. This role is essential for businesses aiming to build strong, long-lasting customer relationships.

What are some common challenges faced by professionals working in remote loyalty program roles, and how can they overcome them?

Professionals in remote loyalty program roles often encounter challenges such as maintaining clear communication with cross-functional teams, staying aligned with evolving customer expectations, and tracking program performance across digital platforms. To overcome these, it's important to leverage collaborative tools, establish regular check-ins with team members, and use analytics software to monitor key metrics. Staying proactive with customer feedback and market trends also helps ensure the loyalty program remains relevant and effective while working remotely.
What are the most commonly searched types of Loyalty Program jobs in Maryland? The most popular types of Loyalty Program jobs in Maryland are:
What are popular job titles related to Remote Loyalty Program jobs in Maryland? For Remote Loyalty Program jobs in Maryland, the most frequently searched job titles are:
What cities in Maryland are hiring for Remote Loyalty Program jobs? Cities in Maryland with the most Remote Loyalty Program job openings:
Infographic showing various Remote Loyalty Program job openings in Maryland as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Manager, Loyalty, Lifecycle, & Promotions Marketing

Marriott

Bethesda, MD • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,183 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels


Job description

JOB SUMMARY

The Manager, Loyalty, Lifecycle & Promotions Marketing role will lead the planning and execution of lifecycle communications and critical member messaging across the customer journey. This role maintains a deep understanding of customer needs, business priorities, and marketing objectives to deliver communications that drive engagement, loyalty, and long-term member value.

The Manager will identify opportunities to connect business initiatives, member benefits, and brand priorities through lifecycle communications, ensuring the most relevant messaging reaches the right customers at the right time. Working closely with agency partners and cross-functional stakeholders across the organization, this role will guide message prioritization, campaign planning, and execution across owned channels.

A core component of the role is evolving major campaigns and communication programs to be increasingly omnichannel, personalized, and customer-centric. The ideal candidate brings strong strategic thinking, exceptional project management skills, and the ability to align diverse stakeholders while driving initiatives from planning through activation, measurement, and optimization.

CANDIDATE PROFILE

Education and Experience

Required

Bachelors' degree from an accredited college or university in Business Administration, Marketing, Hospitality Management, or related major and 3+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance

Preferred

Prior experience in marketing loyalty programs

Expertise in managing end-to-end, omnichannel marketing campaign development

Experience working closely with agency partners and cross-functional teams to deliver integrated marketing communications

CORE WORK ACTIVITIES

Lead lifecycle communication strategy and execution across key customer touchpoints, ensuring messaging supports business objectives, member needs, and customer journey priorities.

Partner across Marketing, Loyalty, Product, Digital, Operations, and other business functions to identify, prioritize, and integrate critical member communications and key business messaging.

Develop and execute communication plans that balance organizational priorities with customer relevance, ensuring messaging is coordinated, impactful, and delivered through the appropriate channels.

Manage agency partners responsible for the development and execution of lifecycle campaigns and member communications, providing clear strategic direction and ensuring deliverables meet business and brand objectives.

Evolve lifecycle campaigns and communication programs through increasingly omnichannel and personalized approaches that enhance the customer experience and improve engagement.

Lead content planning, and creative refresh efforts across lifecycle communications, ensuring messaging remains relevant, effective, and aligned with business priorities.

Assess campaign and communication performance, translating insights into recommendations that drive continuous optimization and future roadmap enhancements.

Support complex initiatives across multiple stakeholders, managing timelines, dependencies, risks, and decision points to ensure successful delivery.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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