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Remote Live Chat Jobs in Alabama (NOW HIRING)

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Prioritize and execute legacy upgrades in a way that manages risk to live state, federal, and ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Prioritize and execute legacy upgrades in a way that manages risk to live state, federal, and ...

$18.92/hr

Remote, must reside in PA, TX, or VA. About Disabled Veteran Solutions Disabled Veteran Solutions ... web chat, and case management interactions. This role supports a high-volume tolling services ...

$18.92/hr

Remote, must reside in PA, TX, or VA. About Disabled Veteran Solutions Disabled Veteran Solutions ... web chat, and case management interactions. This role supports a high-volume tolling services ...

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How much do remote live chat jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote live chat in Alabama is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.82 and $29.07 per hour, depending on experience, location, and employer.

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Alabama? The most popular types of Live Chat jobs in Alabama are:
What cities in Alabama are hiring for Remote Live Chat jobs? Cities in Alabama with the most Remote Live Chat job openings:
Infographic showing various Remote Live Chat job openings in Alabama as of July 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,617 per year, or $22.9 per hour.

(Remote) Vice President of Research & Development

Harris

Mobile, AL • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

77th of 242 rated software companies


Job description

Cayenta, a division of Harris; is seeking a Vice President of Research & Development who is a business-focused technology leader.

This is a pivotal leadership position responsible for driving the AI-centric transformation of our core product suite and the evolution of a large, tenured engineering organization.

The central challenge is to master the balance between two competing priorities: executing the strategic, multi-year roadmap for our next-generation CayentaOne platform while supporting the operational realities of a large, profitable install base. The leader who succeeds will do so by embedding practical AI at every level of the R&D organization-from accelerating our own development lifecycle to delivering intelligent, high-value features for our customers.

Success in this role requires a strategic business partner for the EVP who can translate technology initiatives into P&L impact, lead a complex cultural change, and instill a culture of pragmatic, AI-driven innovation.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean.

Salary:

130K - 200K CAD

91K - 141K USD

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.


What your impact will be:

Drive the AI-Powered Transformation

  • Own the execution of the corporate AI mandate within Cayenta, moving the organization from activity to measurable P&L impact.
  • Translate AI capabilities into revenue-generating or cost-saving initiatives. You will be accountable for the business case and ROI of our AI investments.
  • Accelerate the CayentaOne roadmap by championing and implementing AI-assisted development (AI-DLC) practices to modernize our legacy stack faster.
  • Oversee the product strategy for Cayla, evolving it from a feature into a core, agentic AI platform that becomes a key competitive differentiator.

Serve as a Strategic Business Partner

  • Act as the key technical advisor to the EVP and GM, translating complex concepts into business terms to inform executive decision-making.
  • Own and articulate the business case for the technology roadmap, defending strategic priorities with executive peers in Sales, Professional Services, and Support.

Lead Technical & Product Execution

  • Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical debt, and strategic AI and platform investments.
  • Instill a sense of urgency and an agile, metrics-driven approach to development, improving velocity and predictability without sacrificing quality.

Lead a Resilient Change-Ready Team

  • Lead, mentor, and inspire a 70-person organization, assessing talent and structure to align the team with our AI-first strategic goals.
  • Win the trust of skeptics and create a path forward for a tenured team, fostering a culture of pragmatic innovation, accountability, and continuous improvement.

The Profile We're Looking For

You are a business leader who excels in a technical domain. You see AI as a tool to solve business problems, not as a research project.

What we are looking for:

  • A proven track record as a trusted technology partner.
  • Demonstrated experience moving AI initiatives from ideation to live production with measurable P&L impact. You must be able to articulate how you have used AI to either grow revenue or reduce costs.
  • Deep, hands-on experience leading the multi-year modernization of a mature, revenue-generating enterprise software product. You have the "scar tissue" to prove it.
  • High emotional intelligence (EQ) with demonstrated success turning around or re-energizing a change-resistant engineering culture.
  • Financial acumen and an understanding of how to run R&D with P&L discipline, preferably within a company with a similar operational model to Harris.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!
  • A Challenge with Impact: This is a difficult and complex role. Success will fundamentally change the trajectory of the business unit and have a visible impact on our P&L.
  • Autonomy & Accountability: You will have the autonomy to run your organization, with full accountability for its performance and outcomes.
  • Compensation: The compensation package includes a competitive base salary ($130,000 - $200,000 CAD), a bonus structure tied to business unit performance.

About Cayenta:

Cayenta is a leading provider of enterprise resource management solutions in the local government, utility and financial industries. Cayenta's products, services and customer relationships provide the foundation for continued innovation and growth.

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

#LI-remote


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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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