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Remote Live Chat Support Jobs in Raleigh, NC (NOW HIRING)

The McCrimmon Agency

Life Insurance Sales Agent

Raleigh, NC · On-site +1

$30K - $160K/yr

Remote work with flexible hours * Full-time or part-time options * Training and mentorship provided ... Must live in the United States * Must have reliable internet, a computer, and a personal phone

Aspire IT Systems LLC

Be Seen First

Account Executive -- United States (Remote)

Chapel Hill, NC · Remote

$110K - $220K/yr

  • Medical

  • PTO

... support collaboration, content creation, and modern media workflows. We are looking for an ... live events, and enterprise collaboration; selling into enterprise as well as small and mid-size ...

Aspire IT Systems LLC

Be Seen First

Account Executive -- United States (Remote)

Chapel Hill, NC · Remote

$110K - $220K/yr

  • Medical

  • PTO

... support collaboration, content creation, and modern media workflows. We are looking for an ... live events, and enterprise collaboration; selling into enterprise as well as small and mid-size ...

Hitachi

Transformer Diagnostic Specialist

Raleigh, NC · On-site +1

Engineering & Science Job Schedule: Full time Remote: No For our transformer service business ... You will support our customers in managing their transformer fleets throughout the asset lifecycle ...

Aledade PBC

Senior Financial Analyst, Remote

Durham, NC · On-site +1

$82K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Financial Analyst will work with the FP&A team to provide support with the annual budget ... we live and work. Aledade is committed to creating a diverse environment and is proud to be an ...

Aledade PBC

Senior Financial Analyst, Remote

Durham, NC · Remote

$87K - $109K/yr

The Senior Financial Analyst will work with the FP&A team to provide support with the annual budget ... we live and work. Aledade is committed to creating a diverse environment and is proud to be an ...

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All JobsLive Chat Support JobsRemote Live Chat Support JobsRemote Live Chat Support Jobs in Raleigh, NC

Remote Live Chat Support information

See Raleigh, NC salary details

$12

$24

$40

How much do remote live chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote live chat support in Raleigh, NC is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

What are the most commonly searched types of Live Chat Support jobs in Raleigh, NC?

The most popular types of Live Chat Support jobs in Raleigh, NC are:

What are popular job titles related to Remote Live Chat Support jobs in Raleigh, NC?

For Remote Live Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Live Chat Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Live Chat Support jobs?

Cities near Raleigh, NC with the most Remote Live Chat Support job openings:

Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,608 per year, or $24.3 per hour.

Client Success WFH Representative

Globe Life American Income Division

Raleigh, NC • On-site, Remote

Full-time

Medical, Life

Posted 6 days ago

Job description

Remote Client Success Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Remote High-Performer Opportunity
100% Remote | Flexible Schedule | Career Growth
Are you a motivated professional who enjoys building relationships, delivering exceptional customer service, and continuously improving your skills?
AO is seeking ambitious, service-oriented individuals to join our team as Remote Client Success Representatives. This opportunity is ideal for professionals who are self-motivated, goal-oriented, and ready to grow within a supportive, performance-driven organization.
Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the professional growth and leadership development of our team members.
What You'll Do
As a Remote Client Success Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients through Zoom and phone appointments
  • Build strong, long-term client relationships
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
Professional Development
  • Participate in structured virtual training and mentorship
  • Develop communication, leadership, and customer service skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue growing through ongoing coaching and leadership development
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
Weekly Pay & Performance Bonuses
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership incentives
  • Recognition programs
Career Advancement
  • Performance-based promotions
  • Leadership development pathways
  • Promotion from within
  • Long-term management opportunities
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong listening and problem-solving abilities
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Adaptability in a fast-paced, collaborative setting
  • Professionalism and integrity
  • Results-oriented mindset with a commitment to continuous improvement
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Healthcare
  • Retail
  • Hospitality
  • Administrative Support
  • Team Leadership
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom to provide a convenient and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a remote career where your professionalism is valued, your growth is supported, and your success is recognized, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Deliver Excellence. Grow with AO. 🚀

Apply