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Remote Linux Desktop Support Jobs in Baltimore, MD

Provide Solaris and Linux Operating Systems Oracle hardware support, including ZFS storage, Exadata ... Coordinate with data center staff in remote locations to organize access for additional support

Network Security Engineer

Annapolis, MD · Remote

$107K - $146K/yr

SUMMARY We need one (1) Network Security Engineer to support a five (5) year contract. The Network ... Two (2) days remote at a suitable off-site location selected by the Resource. (1) We reserve the ...

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Remote Linux Desktop Support information

See Baltimore, MD salary details

$10

$26

$45

How much do remote linux desktop support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote linux desktop support in Baltimore, MD is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $30.58 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Remote Linux Desktop Support role, and how can they be managed effectively?

A common challenge in Remote Linux Desktop Support is troubleshooting issues without physical access to the user's device, which can make hardware-related problems more difficult to diagnose. Additionally, users may have highly customized environments, requiring support professionals to adapt quickly to various Linux distributions and configurations. Effective communication is crucial, as clear instructions help users resolve issues remotely. Staying updated on the latest Linux tools and remote management solutions also greatly enhances problem-solving efficiency and user satisfaction.

What is the difference between Remote Linux Desktop Support vs Remote Windows Desktop Support?

AspectRemote Linux Desktop SupportRemote Windows Desktop Support
Required CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)Microsoft certifications (e.g., MCSA, CompTIA A+)
Work EnvironmentPrimarily Linux-based systems, open-source toolsPrimarily Windows-based systems, proprietary software
Employer & Industry UsageTech companies, open-source communities, hosting providersCorporate IT, healthcare, finance sectors
Common Search & Comparison IntentUnderstanding Linux support roles, troubleshooting Linux desktopsSupporting Windows desktops, troubleshooting Windows issues

Remote Linux Desktop Support focuses on assisting users with Linux operating systems, requiring Linux-specific skills and certifications. In contrast, Remote Windows Desktop Support deals with Windows environments, emphasizing Microsoft certifications. Both roles involve remote troubleshooting, but they serve different user bases and system environments.

What is a Remote Linux Desktop Support specialist?

A Remote Linux Desktop Support specialist is an IT professional who provides technical assistance and troubleshooting for Linux-based desktop systems, often working remotely. Their responsibilities include resolving software, hardware, and network issues, installing and updating Linux distributions, and guiding users through technical problems via remote tools. They may also help with system optimization, security updates, and user account management. These specialists often support end-users, businesses, or teams utilizing Linux operating systems in their daily workflow. Strong communication skills and in-depth knowledge of various Linux distributions are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Linux Desktop Support specialist, and why are they important?

To thrive as a Remote Linux Desktop Support specialist, you need strong knowledge of Linux operating systems, troubleshooting skills, and experience with user support, often backed by relevant certifications like CompTIA Linux+ or LPIC-1. Familiarity with remote desktop tools, ticketing systems, and command-line utilities is essential for effectively resolving technical issues. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with remote users. These skills ensure efficient resolution of incidents, high user satisfaction, and reliable system performance in distributed work environments.
What are the most commonly searched types of Linux Desktop Support jobs in Baltimore, MD? The most popular types of Linux Desktop Support jobs in Baltimore, MD are:
What are popular job titles related to Remote Linux Desktop Support jobs in Baltimore, MD? For Remote Linux Desktop Support jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Remote Linux Desktop Support jobs in Baltimore, MD look for? The top searched job categories for Remote Linux Desktop Support jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Remote Linux Desktop Support jobs? Cities near Baltimore, MD with the most Remote Linux Desktop Support job openings:
Virtual Desktop Infrastructure Administrator - Linux

Virtual Desktop Infrastructure Administrator - Linux

CACI International, Inc.

Annapolis, MD • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago


Job description

Job Title: Virtual Desktop Infrastructure Administrator - Linux
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
* * *
The Opportunity
At CACI, we specialize in providing innovative and secure IT solutions to our clients in the defense and national security sectors. Our mission is to support critical infrastructure with the highest standards of service and reliability. We're looking for a skilled System Administrator to join our team and help maintain, troubleshoot, and optimize a wide variety of IT systems.
We are seeking an accomplished Virtual Desktop Infrastructure Administrator - with good Linux knowledge to lead and support complex enterprise IT environments, with a focus on high-assurance systems. This senior-level position involves architecture support, advanced troubleshooting, security compliance, and operational oversight across a range of IT platforms including UNIX, Linux, and Windows systems. The ideal candidate brings extensive hands-on experience, deep system knowledge, and leadership in IT service and security management.
Responsibilities
Your key responsibilities will include:
  • Apply working knowledge of mission islands, Trusted Thin Client, and enhanced Virtual Desktop Infrastructure (VDI) environments, including GPU and memory scaling
  • Oversee and support the implementation, configuration, maintenance, and troubleshooting of enterprise IT systems
  • Manage the operation and configuration of server, storage, and network systems, including mobile device environments
  • Deliver Tier 1 through Tier 3 support, including advanced issue escalation and root cause analysis
  • Provide detailed technical feedback and reporting to agency leadership and internal customers
  • Lead system account management, ensuring full compliance with ICAM policies
  • Implement and document security patches (IAVA) and maintain system-of-record accuracy
  • Conduct in-depth analysis for system capacity planning and performance optimization
  • Configure and manage UNIX, Linux, and Windows operating systems; apply enhancements to improve reliability and efficiency
  • Work with ISSOs and ISOs on change and configuration management processes
  • Track and report progress of POA&M milestones, supporting accreditation and security authorization activities
  • Troubleshoot complex integration issues involving server hardware, mission applications, and middleware
  • Design and support mission architectures and associated hardware platforms
  • Understand and address dependencies within Service-Oriented Architecture (SOA) environments

If assigned to Directory Services TTOs, administer and support:
Active Directory, DNS, Group Policy, Identity Management, Active Roles Server, Privileged Access Management (PAM), SCCM, and MS Exchange
The Desktop Application Services Section consists of three Teams (Specialized Desktop Solutions, Specialized VDI Solutions and TTC.
Support includes ENABLINGSTORM (eSTORM) is a high-powered virtual desktop infrastructure (VDI) with GPU integration; VIEWMAGIC (TTC) is an environment that provides a cross-domain solution reducing the number of physical clients and provides resources on a centralized desktop (TS & S); Assistive Technology, providing reasonable accommodation requests involving Assistive Technology and specialized equipment. Functions within the organization will include Citrix, Centrify, Windows and Linux OS adoption and delivery, application software packaging and updates, hardware testing and baseline approvals
Qualifications
Required
  • TS/Sc with Poly. NO WAIVER Education
  • Bachelor's degree in a technical discipline (4 years of additional experience may substitute)
  • 20+ years of experience as a System Administrator on programs of similar scope and complexity
  • 8+ years of experience with IT Service Management (ITSM)
  • DoD 8570 IAT Level III certification (e.g., CASP+, CISSP, or equivalent)
  • Computing Environment (CE) Certification (Microsoft OS, CentOS, or Red Hat OS)
  • ITIL 4 certification

What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$103,800 - $218,100
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.