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Remote Linux Desktop Support Jobs in Ellicott City, MD

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while ... Familiarity with desktop support tools and technologies, including VPN, firewalls, TCP/IP, SCCM ...

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · Remote

$22 - $30.25/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while ... Familiarity with desktop support tools and technologies, including VPN, firewalls, TCP/IP, SCCM ...

Eliassen Group

Desktop Endpoint Engineer

Washington, DC · Remote

$45 - $50/hr

Hybrid 3 days onsite / 2 days remote in Washington, DC Our client seeks a Level 3 Desktop Endpoint ... registry, and remote support. * Working knowledge of macOS enterprise support and management.

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...

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All JobsLinux Desktop Support JobsRemote Linux Desktop Support JobsRemote Linux Desktop Support Jobs in Ellicott City, MD

Remote Linux Desktop Support information

See Ellicott City, MD salary details

$10

$26

$45

How much do remote linux desktop support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote linux desktop support in Ellicott City, MD is $26.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $30.67 per hour, depending on experience, location, and employer.

What is a Remote Linux Desktop Support specialist?

A Remote Linux Desktop Support specialist is an IT professional who provides technical assistance and troubleshooting for Linux-based desktop systems, often working remotely. Their responsibilities include resolving software, hardware, and network issues, installing and updating Linux distributions, and guiding users through technical problems via remote tools. They may also help with system optimization, security updates, and user account management. These specialists often support end-users, businesses, or teams utilizing Linux operating systems in their daily workflow. Strong communication skills and in-depth knowledge of various Linux distributions are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Linux Desktop Support specialist?

To thrive as a Remote Linux Desktop Support specialist, you need strong knowledge of Linux operating systems, troubleshooting skills, and experience with user support, often backed by relevant certifications like CompTIA Linux+ or LPIC-1. Familiarity with remote desktop tools, ticketing systems, and command-line utilities is essential for effectively resolving technical issues. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with remote users. These skills ensure efficient resolution of incidents, high user satisfaction, and reliable system performance in distributed work environments.

What are some common challenges faced in a Remote Linux Desktop Support role, and how can they be managed effectively?

A common challenge in Remote Linux Desktop Support is troubleshooting issues without physical access to the user's device, which can make hardware-related problems more difficult to diagnose. Additionally, users may have highly customized environments, requiring support professionals to adapt quickly to various Linux distributions and configurations. Effective communication is crucial, as clear instructions help users resolve issues remotely. Staying updated on the latest Linux tools and remote management solutions also greatly enhances problem-solving efficiency and user satisfaction.

What is the difference between Remote Linux Desktop Support vs Remote Windows Desktop Support?

AspectRemote Linux Desktop SupportRemote Windows Desktop Support
Required CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)Microsoft certifications (e.g., MCSA, CompTIA A+)
Work EnvironmentPrimarily Linux-based systems, open-source toolsPrimarily Windows-based systems, proprietary software
Employer & Industry UsageTech companies, open-source communities, hosting providersCorporate IT, healthcare, finance sectors
Common Search & Comparison IntentUnderstanding Linux support roles, troubleshooting Linux desktopsSupporting Windows desktops, troubleshooting Windows issues

Remote Linux Desktop Support focuses on assisting users with Linux operating systems, requiring Linux-specific skills and certifications. In contrast, Remote Windows Desktop Support deals with Windows environments, emphasizing Microsoft certifications. Both roles involve remote troubleshooting, but they serve different user bases and system environments.

What job categories do people searching Remote Linux Desktop Support jobs in Ellicott City, MD look for?

The top searched job categories for Remote Linux Desktop Support jobs in Ellicott City, MD are:

What cities near Ellicott City, MD are hiring for Remote Linux Desktop Support jobs?

Cities near Ellicott City, MD with the most Remote Linux Desktop Support job openings:

Remote Linux Desktop Support jobs near you

Systems Engineer - Level II (Linux Engineer)

Computer World Services

Washington, DC • Remote

$145K - $155K/yr

Full-time

Re-posted 17 days ago

Job description

An experienced Linux Engineer to join our infrastructure team and serve as a technical leader in the design, deployment, and operational management of our enterprise Linux environment. This role is responsible for maintaining a secure, highly available, and performant fleet of Linux servers and virtual desktops running across AWS and VMware platforms. The successful candidate will bring deep expertise in Linux administration, configuration management with Ansible, and security baseline hardening aligned with the CIS standard. Working closely with application owners, developers, and analytics engineers, the Linux Engineer will drive automation, enforce patching and vulnerability remediation, and ensure that our Linux infrastructure reliably supports mission-critical business and analytics workloads.
Key Tasks & Responsibilities

Linux Systems Administration & Troubleshooting

  • Manage, maintain, and troubleshoot Linux servers deployed in AWS across a mixed distribution environment, including Amazon Linux 2023, Ubuntu 22.04 and later, and Red Hat Enterprise Linux 8 and 9.
  • Diagnose and resolve complex operating system, networking, storage, and performance issues across the server fleet.
  • Make performance-based recommendations for server configuration changes to optimize workloads, cost, and reliability.

 

Virtual Desktop Support

  • Support and maintain Linux-based virtual desktop environments running on VMware and AWS WorkSpaces.
  • Partner with end users and application teams to ensure a stable, secure, and productive virtual desktop experience.

 

Security Baselines & Hardening

  • Develop, deploy, and maintain Linux operating system baselines aligned with Center for Internet Security (CIS) benchmarks.
  • Collaborate with application owners to customize security baselines as needed to enable application functionality without compromising the organization's security posture.

 

Configuration Management & Automation

  • Perform enterprise-wide configuration management using Ansible.
  • Author, maintain, and version-control Ansible playbooks used to define system baselines, configurations, and repeatable operational tasks.

 

Application Support & Collaboration

  • Work directly with application owners, developers, and analytics engineers to deploy, upgrade, migrate, and maintain applications running on Linux.
  • Serve as a trusted infrastructure partner during application lifecycle events, providing guidance on Linux best practices.

 

Monitoring & Uptime

  • Develop and maintain monitoring solutions for servers across the enterprise to ensure maximum system uptime and rapid incident detection.
  • Continuously improve alerting, dashboards, and observability to reduce downtime.

 

Patching & Vulnerability Remediation

  • Oversee regular and ad-hoc system patching efforts to ensure timely vulnerability remediation in accordance with organizational SLAs.
  • Monitor and enforce patching requirements using AWS Systems Manager.

 

Cloud Infrastructure & Infrastructure-as-Code

  • Deploy and manage infrastructure using AWS CloudFormation and AWS Service Catalog.
  • Contribute to and maintain reusable, standardized infrastructure templates that streamline provisioning and enforce compliance.
Education & Experience

Required

  • 3 or more years of hands-on experience managing Linux systems in a production environment.
  • 2 or more years of experience performing configuration management using Ansible, including authoring and maintaining playbooks and roles.
  • 2 or more years of experience supporting Linux virtual desktops.
  • Demonstrated experience working in a large government, financial, regulatory, or corporate environment, where formal change management, security compliance, and audit requirements are standard.

 

Preferred

  • Bachelor's degree or higher
  • Experience supporting analytics infrastructure, such as Hadoop clusters, AWS EMR, HPC grid clusters using SLURM, AWS Parallel Cluster, or other distributed computing platforms.
  • Experience administering VMware virtual desktops or AWS WorkSpaces at scale.
  • Proficiency with Python for automation, scripting, and tooling development.
Certifications

Preferred

  • Red Hat certifications
  • Amazon Web Services (AWS) certifications
Security Clearance
  • Public Trust High (Tier 4/BI) Risk Level
  • Must be a US citizen or Lawful Permanent Resident
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
  • D.C or Remote
$145,000 - $155,000 a year
The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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