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Remote Life Insurance Call Center Jobs in Ohio (NOW HIRING)

Remote Call Center Sales Rep

Cincinnati, OH ยท Remote

$15 - $16/hr

  • Medical

  • PTO

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

Department Licensed Life Insurance Agent Locations Columbus, OH Remote status Fully Remote

Department Licensed Life Insurance Agent Locations Columbus, OH Remote status Fully Remote

Life Insurance Sales Agent

Columbus, OH ยท On-site +1

$30K - $160K/yr

Remote work with flexible hours * Full-time or part-time options * Training and mentorship provided ... Must be willing to obtain a life and health insurance license in your state. Licensing costs are ...

Remote Call Center Associate

Cincinnati, OH ยท Remote

$15 - $16/hr

  • Medical

  • PTO

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

Remote Call Center Associate

Cincinnati, OH ยท Remote

$15 - $16/hr

  • Medical

  • PTO

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

Showing results 21-40

Remote Life Insurance Call Center information

What is a remote life insurance call center?

A Remote Life Insurance Call Center job involves working from home to assist customers with their life insurance needs over the phone or through online communication platforms. Employees in these roles handle inquiries about policies, help clients understand coverage options, process applications, and sometimes provide quotes or support with claims. The job requires strong communication skills, attention to detail, and knowledge of life insurance products. Typically, remote call center agents must have a reliable internet connection, a quiet workspace, and may need to be licensed depending on the role and location.

What are the key skills and qualifications needed to thrive as a remote life insurance call center representative?

Success as a Remote Life Insurance Call Center Representative requires strong communication abilities, customer service experience, and typically a high school diploma or equivalent, with some employers preferring a life insurance license. Familiarity with customer relationship management (CRM) systems, call center software, and compliance protocols is often necessary. Outstanding soft skills include active listening, empathy, problem-solving, and resilience to handle high call volumes and sensitive conversations. These skills are vital to effectively address customer needs, ensure regulatory compliance, and build trust, which are all crucial for retention and sales performance in a remote environment.

What are some common challenges faced by remote life insurance call center representatives, and how can they be managed?

One common challenge in a remote life insurance call center role is maintaining consistent communication and collaboration with team members, as you may not have in-person interactions. Additionally, handling sensitive client information securely while working from home requires strict adherence to data protection protocols. Managing high call volumes and addressing complex customer questions about policies can also be demanding. To succeed, it's important to stay organized, leverage company-provided technology, attend virtual team meetings, and actively seek feedback and support from supervisors and peers.

What is the difference between Remote Life Insurance Call Center vs Remote Life Insurance Customer Service Representative?

AspectRemote Life Insurance Call CenterRemote Life Insurance Customer Service Representative
CredentialsBasic insurance licensing, communication skillsSame as call center roles, often requires licensing
Work EnvironmentCall center setting, team-based, remote options availableRemote, home-based, individual-focused
Employer & Industry UsageInsurance companies, third-party call centersInsurance providers, agencies, third-party services
Job FocusHandling inbound/outbound calls, policy info, salesCustomer inquiries, policy support, claims assistance

Both roles involve working remotely in the insurance industry and require similar licensing and communication skills. The main difference lies in the job focus: call center roles emphasize sales and outbound/inbound calls, while customer service representatives focus on policy support and customer inquiries. Understanding these distinctions can help job seekers choose the best fit for their skills and career goals.

What are the most commonly searched types of Life Insurance Call Center jobs in Ohio?

The most popular types of Life Insurance Call Center jobs in Ohio are:

What cities in Ohio are hiring for Remote Life Insurance Call Center jobs?

Cities in Ohio with the most Remote Life Insurance Call Center job openings:

Infographic showing various Remote Life Insurance Call Center job openings in Ohio as of August 2026, with employment types broken down into 81% Full Time, 12% Part Time, and 7% Contract. Highlights an 100% Remote job distribution.

Telehealth Call Center Clinician

Communicarehealth

Blue Ash, OH โ€ข Remote

$34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

Job Address:

10123 Alliance Road, Suite 320 Blue Ash, OH 45242


Telehealth Call Center Clinician
Remote Opportunity (Must be Licensed in Ohio)
Full Time
Pay: $30 - $34 per hour
About New Vista:

AtNewVista, we arethe behavioralhealth experts. We strive to treat every patient with impeccable precision and care as if they are family. NewVista Behavioral Health is a forward-thinking development and operating company of behavioral health hospitals, substance abuse rehabilitation centers, and behavioral health providers serving the adult and geriatric population

Position Overview

The Telehealth Call Center Clinician provides clinical assessment, care coordination, and referral services via telehealth. This role works collaboratively with interdisciplinary teams and external providers to ensuretimely, compliant, and high-quality patient care.This is a remote position for candidates licensed to practice in the state of Ohio.

Key Responsibilities

  • Conducts level-of-care assessments and completes ASAM documentation via telehealth platforms.
  • Coordinates care with interdisciplinary treatment teams and external providers, providingtimelyclinical updates.
  • Communicates effectively while adhering to HIPAA and 42 CFR Part 2 regulations; documents all interactions accurately.
  • Provides community resource information andfacilitates"warm referrals" to support patient engagement.
  • Collaborates withutilizationreviewstaffregardingauthorizations and ongoing care needs.
  • Completes comprehensive,timelydocumentation in compliance with organizational, clinical, and regulatory standards.
  • Demonstrates strong crisis intervention skills whilemaintainingpatient confidentiality.
  • Maintains working knowledge of applicable clinical regulations and best practices.
  • Completes the admissions process, including verification of benefits and securing required authorizations.

Education Requirements

  • High school diploma or GEDrequired.
  • Bachelor's degree preferred (BSW, LSW, or RN),or
  • Master's degree in Social Work, Counseling, or a related field withappropriate licensure.

Licensure Requirements

  • Active Ohio licensurerequired.
  • Eligible licenses include:
    • BSW
    • LSW
    • LISW
    • LPC
    • LPCC
    • MFT

Benefits designed to support you today and invest in your tomorrow:

Optional coverages:

  • Multitude of medical coverage plan options tailored to your needs
  • Health Share Plan
  • Vista Wellness providing physician and pharmacy coverage
  • Dental
  • Vision
  • Short Term Disability
  • Accident insurance
  • Individual Coverage Health Reimbursement Arrangement
  • Hospital Indemnity
  • Critical Illness
  • Life Insurance
  • Paid time off and paid holidays
  • 401(k) with company contribution

Growing with us:

  • Student loan forgiveness program
  • Up to $15,000 in tuition reimbursement