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Remote Licensed Customer Service Agent Jobs in Rio Rancho, NM

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Remote Insurance Agent

Albuquerque, NM · Remote

$60K - $110K/yr

Valid life insurance license (or willing to obtain - licensing guidance provided) * Strong ... Prior experience in sales, customer service, or financial services * Background in remote or ...

BCForward

Customer Service Representative

Albuquerque, NM · Remote

$19 - $19.90/hr

Remote Duration: 18+ months with possible extension Start Date: 08/24/2026 Pay Rate: $19.90/hour on ... customer service Recognize and follow call flows with scripts Research and review customer ...

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All JobsLicensed Customer Service Agent JobsRemote Licensed Customer Service Agent JobsRemote Licensed Customer Service Agent Jobs in Rio Rancho, NM

Remote Licensed Customer Service Agent information

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$9

$17

$25

How much do remote licensed customer service agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote licensed customer service agent in Rio Rancho, NM is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.75 per hour, depending on experience, location, and employer.

What is a remote licensed customer service agent?

A Remote Licensed Customer Service Agent is a professional who provides customer support and assistance while working from a location outside of a traditional office, typically from home. These agents often hold specific licenses, such as those required for insurance, finance, or healthcare, enabling them to handle specialized customer inquiries and transactions. Their main responsibilities include answering questions, resolving issues, and ensuring customer satisfaction, all while complying with industry regulations. Remote agents use technology to communicate with customers via phone, email, or chat platforms. This role offers flexibility but requires strong communication skills and a reliable internet connection.

What is the difference between Remote Licensed Customer Service Agent vs Remote Insurance Customer Service Representative?

AspectRemote Licensed Customer Service AgentRemote Insurance Customer Service Representative
CredentialsRequires state licensing, certifications in customer service or insuranceMay require insurance licenses, but not always
Work EnvironmentHome-based, customer-focused, often in insurance or financial servicesHome-based, handling insurance policy inquiries and claims
Industry UsageCommon in insurance, finance, and related sectorsPrimarily in insurance companies and agencies
Search & Comparison IntentPeople comparing licensed customer service roles in insurancePeople seeking insurance-specific customer service jobs

The Remote Licensed Customer Service Agent typically requires insurance licenses and works in insurance or financial sectors, focusing on customer support with licensing credentials. The Remote Insurance Customer Service Representative also handles insurance inquiries but may not always require licensing. Both roles are home-based and industry-specific, but the licensed agent role emphasizes licensing requirements and broader financial services experience.

What are the key skills and qualifications needed to thrive as a remote licensed customer service agent?

To thrive as a Remote Licensed Customer Service Agent, you need strong communication skills, problem-solving abilities, and an active relevant license (such as insurance or securities) specific to your industry. Familiarity with CRM platforms, call center software, and secure remote work systems is typically required. Exceptional empathy, patience, and self-motivation are vital soft skills for building rapport and managing customer concerns independently. These competencies enable agents to deliver compliant, high-quality service and resolve customer issues effectively in a remote environment.

What are some common challenges remote licensed customer service agents face, and how can they be addressed?

Remote Licensed Customer Service Agents often face challenges such as maintaining clear communication with customers and team members, managing time effectively with minimal supervision, and navigating multiple digital platforms to resolve client issues. To address these, successful agents develop strong organizational habits, proactively seek feedback, and utilize company-provided tools for collaboration and support. Regular virtual team meetings and ongoing training sessions also help agents stay connected and up-to-date on best practices.
What are popular job titles related to Remote Licensed Customer Service Agent jobs in Rio Rancho, NM? For Remote Licensed Customer Service Agent jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Licensed Customer Service Agent jobs in Rio Rancho, NM look for? The top searched job categories for Remote Licensed Customer Service Agent jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Licensed Customer Service Agent jobs? Cities near Rio Rancho, NM with the most Remote Licensed Customer Service Agent job openings:
Remote Licensed Customer Service Agent jobs near you

Licensed Marriage and Family Therapist (LMFT)

Gotham Enterprises Ltd

Albuquerque, NM • Remote

$115K - $120K/yr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Licensed Marriage and Family Therapist (LMFT)

Location: New Mexico
Position: Full-Time
Salary: $115,000 - $120,000 per year
Schedule: Monday-Friday, 9:00 AM - 5:00 PM

Job Summary

As a Remote Licensed Marriage and Family Therapist (LMFT), you will provide structured therapy services to individuals, couples, and families through a secure telehealth platform. Your work will focus on assessment, treatment planning, and ongoing clinical support. Each session contributes directly to client stability, progress, and long-term wellbeing.

Responsibilities

  • Conduct virtual therapy sessions using evidence-based methods
  • Complete assessments and maintain individualized treatment plans
  • Maintain timely and accurate clinical documentation
  • Collaborate with internal clinical leadership as needed
  • Follow New Mexico licensing and telehealth regulations

Requirements

  • Active LMFT license in the state of New Mexico
  • Master's degree in Marriage and Family Therapy or related field
  • Experience providing psychotherapy services
  • Comfortable working in a remote clinical environment

Benefits

  • 2 weeks Paid Time Off
  • Health Insurance
  • 401(k) plan with 3% company match

Step into a role where your workday has real impact - start your next chapter with us.

Gotham Enterprises logo

About Gotham Enterprises

Sourced by ZipRecruiter

Gotham Enterprises, Ltd., headquartered in Queens/Fresh Meadows, NY, is a healthcare and mental‑health staffing and job placement platform that connects licensed professionals (psychiatrists, nurse practitioners, therapists, medical assistants, allied health) with in‑person, contract, per‑diem, and permanent assignments across New York State. Working through its job portal and regional offices, Gotham serves outpatient clinics, home‑care agencies, schools, and community health centers, offering roles including Licensed Mental Health Counselors (LMHC), Psychiatric–Mental Health Nurse Practitioners (PMHNP), PAs, and clinic support staff. The company is actively recruiting and retains a distributed workforce with both in‑office and remote recruiters; salaries for PMHNP roles average ~$160,000/year.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Montclair, NJ, US

Year founded

2016

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