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Entry Level Aetna Customer Service Jobs in Rio Rancho, NM

Cableone

Customer Service Rep

Rio Rancho, NM

$15 - $20.50/hr

This position blends service and sales skills, focusing on caring for customers, protecting ... Perform entry-level sales and support tasks within a designated region or business area. Respond to ...

New

Cable One

Customer Service Rep

Rio Rancho, NM · On-site

$14.50 - $19.50/hr

This position blends service and sales skills, focusing on caring for customers, protecting ... Perform entry-level sales and support tasks within a designated region or business area. Respond to ...

New

Sparklight Inc

Customer Service Rep

Rio Rancho, NM · On-site

$14.50 - $19.50/hr

This position blends service and sales skills, focusing on caring for customers, protecting ... Perform entry-level sales and support tasks within a designated region or business area. Respond to ...

New

Cable One

Customer Service Rep

Rio Rancho, NM · On-site

$14.50 - $19.50/hr

This position blends service and sales skills, focusing on caring for customers, protecting ... Perform entry-level sales and support tasks within a designated region or business area. Respond to ...

New

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Entry Level Aetna Customer Service information

See Rio Rancho, NM salary details

$8

$16

$25

How much do entry level aetna customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level aetna customer service in Rio Rancho, NM is $16.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Aetna Customer Service vs Entry Level UnitedHealth Group Customer Service?

AspectEntry Level Aetna Customer ServiceEntry Level UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, remote or onsite, healthcare insurance focusCall centers, remote or onsite, healthcare insurance focus
Employer & Industry UsageAetna, health insurance industryUnitedHealth Group, health insurance industry
Common Search & ComparisonYesYes

Both roles involve providing customer support in the healthcare insurance industry, requiring similar credentials and work environments. The main difference lies in the employer and specific company policies. Candidates interested in healthcare insurance customer service often compare these roles to find the best fit based on company reputation and benefits.

Does Entry Level Aetna Customer Service offer remote positions?

Entry Level Aetna Customer Service positions often offer remote work options, especially for customer support roles that can be performed using a computer and phone. Candidates typically need a reliable internet connection and a quiet workspace, and some roles may require specific certifications or training. Availability of remote positions can vary based on the company's current staffing needs.
What are the most commonly searched types of Aetna Customer Service jobs in Rio Rancho, NM? The most popular types of Aetna Customer Service jobs in Rio Rancho, NM are:
What are popular job titles related to Entry Level Aetna Customer Service jobs in Rio Rancho, NM? For Entry Level Aetna Customer Service jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Entry Level Aetna Customer Service jobs in Rio Rancho, NM look for? The top searched job categories for Entry Level Aetna Customer Service jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Entry Level Aetna Customer Service jobs? Cities near Rio Rancho, NM with the most Entry Level Aetna Customer Service job openings:
Entry Level Aetna Customer Service jobs near you

Entry Level Customer Service - Albuquerque

Fidelity Investments

Albuquerque, NM • On-site

$15.50 - $21/hr

Full-time

Retirement

Re-posted 20 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description


Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (M-F, all 5 days) out of every four weeks. Onsite expectations are likely to evolve as the rollout continues.
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.
In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.
As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.
  • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
  • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
  • Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
  • This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Expertise and Skills you Bring
  • Ability to establish rapport and relationships through effective communication
  • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
  • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)
  • Proficiency in navigating and troubleshooting basic technology issues or systems.
  • Handle a variety of situations and conversations driving towards a resolution suitable for all
  • Self-motivated teammate with strong social skills who brings energy and passion to the team
  • Minimum 1 year of customer service experience
  • High School diploma or GED required

The Value you Deliver
  • A passion for helping people
  • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
  • Provide outstanding customer service and communication via voice or digital channels

Our Investments in You
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)
Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Customer Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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