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Remote Level 2 It Support Jobs in Tyler, TX (NOW HIRING)

Wingstop

2

Jacksonville, TX · On-site +1

$10 - $12/hr

We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started. 1997 saw the opening of our first franchised Wingstop ...

micro1 AI

Technology Transactions Counsel

Tyler, TX · On-site +1

$350K - $410K/hr

... support a high-performing, remote-first workforce. micro1 is an equal opportunity employer. All ... Disclaimer The information contained in this job posting, including but not limited to role ...

micro1 AI

Accountant - Remote

Tyler, TX · Remote

$20 - $30/hr

... level of individual subsections. * Author rubrics: break a section of law into a checklist of ... Interest in the intersection of technology and tax compliance.

Liveops

Remote Customer Service Agent

Tyler, TX · Remote

$14.50 - $19.50/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

micro1 AI

Legal AI Trainer - Remote

Tyler, TX · Remote

$90 - $150/hr

... the tech field. In this role, you will review, assess, and contribute to contract redlining ... S. jurisdiction. * Minimum of 2 years in the funds department of a corporate law firm.

micro1 AI

Private Funds Attorney - Remote

Tyler, TX · Remote

$90 - $150/hr

... the tech field. In this role, you will review, assess, and contribute to contract redlining ... S. jurisdiction. * Minimum of 2 years in the funds department of a corporate law firm.

Liveops

Remote Customer Service Representative

Tyler, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... tech challenges. * Experience with inbound/outbound customer support; call center experience is a ...

micro1 AI

M&A Attorney - AI Trainer - Remote

Tyler, TX · Remote

$90 - $130/hr

... the tech field. In this role, you will review, assess, and contribute to contract redlining ... Minimum of 2 years in the M&A department of a corporate law firm. * Familiarity with standard M&A ...

Talkiatry

Psychiatrist - Part Time/Full Time

Tyler, TX · Remote

$325K - $375K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

U.S. Courts

Official Court Reporter

Tyler, TX · On-site +1

$95K - $109K/yr

Level 2- Must possess a Registered Merit Reporter Certificate from the NCRA. Level 3- Must have ... Additional information Candidates should be committed to improving the efficiency of the Federal ...

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Showing results 1-20

All JobsLevel 2 It Support JobsRemote Level 2 It Support JobsRemote Level 2 It Support Jobs in Tyler, TX

Remote Level 2 It Support information

See Tyler, TX salary details

$13

$26

$42

How much do remote level 2 it support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote level 2 it support in Tyler, TX is $26.43, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $29.66 per hour, depending on experience, location, and employer.

What is a remote level 2 IT support?

Remote Level 2 IT Support professionals provide technical assistance to users by resolving more complex IT issues that cannot be solved by Level 1 support. They work remotely to troubleshoot software, hardware, and network problems, often using remote access tools and advanced diagnostic methods. These specialists may also escalate unresolved issues to higher-level engineers, maintain documentation, and contribute to system improvements. Strong communication skills and in-depth technical knowledge are essential for this role.

What skills and qualifications are needed for remote level 2 IT support?

To excel as a Remote Level 2 IT Support specialist, you need advanced troubleshooting skills, strong knowledge of operating systems and networks, and usually a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Windows Support. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for resolving complex user issues. Outstanding communication, patience, and problem-solving abilities help build trust and efficiently assist users remotely. These competencies ensure timely resolution of technical problems, minimize downtime, and maintain high levels of user satisfaction in a distributed work environment.

What challenges do remote level 2 IT support professionals face and how can they address them?

Remote Level 2 IT Support professionals often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing multiple support tickets simultaneously, and communicating clearly with end-users who may have varying levels of technical knowledge. To address these challenges, it's important to leverage remote diagnostic tools, maintain organized ticket management, and develop strong communication skills to guide users through solutions. Regular collaboration with Level 1 and Level 3 support teams also helps ensure escalated issues are resolved efficiently and knowledge is shared across the team.

What is the difference between Remote Level 2 It Support vs Remote Help Desk Technician?

AspectRemote Level 2 It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA A+; Basic certifications
Work EnvironmentTechnical support, troubleshooting complex issuesCustomer support, basic troubleshooting
Employer UsageIT departments, managed service providersHelp desk services, IT support companies
Search IntentTechnical problem-solving, advanced supportBasic support, customer service

Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What are popular job titles related to Remote Level 2 It Support jobs in Tyler, TX?

For Remote Level 2 It Support jobs in Tyler, TX, the most frequently searched job titles are:

What job categories do people searching Remote Level 2 It Support jobs in Tyler, TX look for?

The top searched job categories for Remote Level 2 It Support jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Remote Level 2 It Support jobs?

Cities near Tyler, TX with the most Remote Level 2 It Support job openings:

Remote Level 2 It Support jobs near you
Infographic showing various Remote Level 2 It Support job openings in Tyler, TX as of August 2026, with employment types broken down into 57% Full Time, 17% Part Time, 3% Temporary, 21% Contract, and 2% Nights. Highlights an 100% Remote job distribution, with an average salary of $54,981 per year, or $26.4 per hour.

Remote Healthcare Support Representative

Liveops

Tyler, TX • Remote

Contractor

Re-posted 13 days ago

Job description

Healthcare Support Representative — Independent Contractor

Location: Remote (US-Based)

Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • At least 1 year of phone-based healthcare patient or provider support experience.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
  • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
  • Comfortable with medical and health insurance terminology while refraining from offering medical advice.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
  • Independent Contractors are responsible for their own taxes and expenses.
Application & Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements

Computer Requirements
  • Some clients may require additional security measures and equipment.
  • Wired internet connection.
  • Android or Apple phone.
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
  • Review basic technology requirements
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks.
  • Client hours of operation will vary.
Important Notes
  • Additional checks regarding OIG/SAM exclusion lists may be required by clients.
  • Some clients and programs may have additional requirements and certifications.
  • Ensure the clients you choose align with your availability and commitments.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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