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Remote Learning Enablement Jobs in Illinois (NOW HIRING)

Humana

Senior Incident Management Practice Engineer

Chicago, IL · On-site +1

$118K - $161K/yr

A core component of the role is AI enablement by embedding AIOps, machine learning, and predictive ... This role is not eligible for work sponsorship Limited Geography Remote - This is a remote position ...

Humana

Senior Incident Management Practice Engineer

Chicago, IL · On-site +1

$118K - $161K/yr

A core component of the role is AI enablement by embedding AIOps, machine learning, and predictive ... This role is not eligible for work sponsorship Limited Geography Remote - This is a remote position ...

Willory, LLC

Human Resources Business Partner

Chicago, IL · Remote

$100K - $130K/yr

Drive performance enablement through applying guidelines to support goal planning, performance ... Showcase continuous learning on your resume. Work Location: Remote, United States (Preference for ...

Genpact

Leader - Strategic Deals

Chicago, IL · Remote

Powered by a team with an active learning mindset and client centricity at its core, we deliver ... Provide leadership, guidance, and enablement programs to channel partners to maximize sales ...

Highland

Lead Designer & Strategist

Chicago, IL · On-site +1

$84K - $97K/yr

Hybrid at our offices in Chicago, at our client's offices, and remote Background Highland is a ... Use AI-enabled tools and prototyping methods to accelerate learning and delivery. * Become a ...

Strada

Campaign Manager, Marketing - Remote

Chicago, IL · Remote

$97K - $119K/yr

Sales Enablement & Communication * Collaborate with sales teams to support targeted campaigns and ... plans, learning opportunities, and more. All offers are contingent on successful completion of ...

Zones

Technical Solutions Architect, AI

Chicago, IL · Remote

$68.25 - $82.50/hr

... sales enablement for enterprise technology solutions * Ability to engage with executive ... Remote Zones offers a comprehensive benefits package While we're committed to providing top-tier ...

New

Zones LLC.

Technical Solutions Architect, AI

Chicago, IL · Remote

$150K - $200K/yr

... sales enablement for enterprise technology solutions * Ability to engage with executive ... Remote Zones offers a comprehensive benefits package While we're committed to providing top-tier ...

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All JobsLearning Enablement JobsRemote Learning Enablement JobsRemote Learning Enablement Jobs in Illinois

Remote Learning Enablement information

What are the key skills and qualifications needed to thrive in remote learning enablement, and why are they important?

To thrive in Remote Learning Enablement, you need expertise in instructional design, digital pedagogy, and a solid understanding of e-learning best practices, often supported by a degree in education or instructional technology. Familiarity with Learning Management Systems (LMS) like Canvas or Moodle, authoring tools such as Articulate Storyline, and relevant certifications (e.g., Certified Professional in Learning and Performance) are highly valuable. Strong communication, problem-solving, and adaptability enable effective collaboration and support for diverse learners and educators in virtual environments. These competencies are essential to create engaging, accessible, and impactful remote learning experiences that drive learner success.

What are some common challenges faced by professionals in remote learning enablement, and how can they be addressed?

Professionals in Remote Learning Enablement often encounter challenges such as maintaining learner engagement, ensuring smooth technology adoption, and supporting diverse learning needs across distributed teams. Overcoming these challenges involves leveraging interactive tools, providing clear onboarding for digital platforms, and fostering open communication with both instructors and learners. Collaborating closely with IT, instructional designers, and organizational leaders helps to continuously improve the remote learning experience and resolve issues promptly.

What is remote learning enablement?

Remote Learning Enablement refers to the strategies, tools, and support systems that help individuals or organizations successfully conduct learning activities outside of traditional, in-person settings. This can involve the use of technology platforms, digital resources, instructional design, and ongoing technical support to ensure learners have access to quality education from any location. Professionals in this field often work to implement best practices, train educators, and troubleshoot issues to create effective and engaging remote learning experiences.

What is the difference between Remote Learning Enablement vs Instructional Designer?

AspectRemote Learning EnablementInstructional Designer
CredentialsTypically requires education or training in education, e-learning, or related fieldsUsually holds degrees in education, instructional design, or related disciplines
Work EnvironmentPrimarily remote, supporting online learning platforms and toolsOften remote or hybrid, designing and developing educational content
Employer & IndustryEducational institutions, corporate training, e-learning companiesEducational institutions, corporate training, e-learning firms
Primary FocusEnabling effective online learning experiences through support and technologyCreating and designing instructional materials and curricula

Remote Learning Enablement focuses on supporting and facilitating online education through technology and support roles, while Instructional Designers primarily develop and design educational content and curricula. Both roles often work remotely and serve similar industries, but their core responsibilities differ in focus and skill set.

What are the most commonly searched types of Learning Enablement jobs in Illinois? The most popular types of Learning Enablement jobs in Illinois are:
What are popular job titles related to Remote Learning Enablement jobs in Illinois? For Remote Learning Enablement jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Learning Enablement jobs in Illinois look for? The top searched job categories for Remote Learning Enablement jobs in Illinois are:
What cities in Illinois are hiring for Remote Learning Enablement jobs? Cities in Illinois with the most Remote Learning Enablement job openings:
Remote Learning Enablement jobs near you

Senior Incident Management Practice Engineer

Humana

Chicago, IL • On-site, Remote

$118K - $161K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

164th of 303 rated insurance

Job description

Become a part of our caring community
The Senior Incident Management Engineer is responsible for designing, building, and continuously evolving the enterprise Incident management practice with a strong emphasis on AI enablement, automation, and cross-functional integration. This role drives operational resilience by leveraging AIOps, advanced analytics, and standardized processes across ITSM functions to proactively detect, respond to, and prevent service disruptions while minimizing business impact and improving service reliability at scale.

The Incident Management Practice Engineer leads the transformation and maturity of incident management capabilities across the enterprise, with a focus on AI-driven operations, automation, and seamless integration across ITSM practices including Problem, Change, and Knowledge Management.

This role is accountable for defining governance models, and operational frameworks aligned to ITIL 4 and enterprise objectives. The engineer works across technology, SRE, and ITSM teams to drive consistency, eliminate silos, and ensure incident management is tightly integrated with upstream and downstream processes.

A core component of the role is AI enablement by embedding AIOps, machine learning, and predictive analytics into the incident lifecycle. This includes implementing intelligent alert correlation, predictive incident detection, automated triage, and self-healing capabilities to reduce noise, accelerate resolution, and prevent repeat issues.

The engineer will design and optimize end-to-end workflows within ServiceNow, leveraging automation and AI to improve efficiency and scale. They will also partner closely with observability and engineering teams to enhance monitoring strategies, event management, and root cause insights.

In addition, the role establishes and governs continuous improvement cycles-using centralized dashboards, KPIs (e.g., MTTR, SLA/SLO attainment, deflection rates, automation coverage), and AI performance metrics to drive measurable outcomes. The position requires both strategic leadership and hands-on execution to deliver sustained improvements in incident reduction, response effectiveness, and service stability.


Use your skills to make an impact

Required Qualifications

    • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
    • 5+ years of experience in IT operations, DevOps, software engineering, or incident management
    • Hands-on expertise configuring and optimizing enterprise ITSM platforms, particularly ServiceNow
    • Strong understanding of ITIL 4 practices, with experience integrating Incident Management with Problem, Change, and Knowledge Management
    • Experience designing and implementing automation and AI-enabled workflows within ITSM environments
    • Experience with observability, monitoring, and event management practices in complex distributed environments
    • Proven ability to work across teams to align processes, tools, and data for end-to-end service management
    • Strong analytical skills with the ability to leverage operational and AI-driven insights to drive decisions and improvements

Preferred Qualifications

    • TIL 4 certification (Foundation or higher)
    • Hands-on experience with AIOps platforms and implementing AI use cases such as predictive incident detection, alert correlation, and automated remediation
    • Strong background in SLA/SLO design, operational resilience, and reliability engineering practices
    • Experience implementing AI performance measurement frameworks (e.g., deflection rates, accuracy, resolution speed) and centralized ITSM dashboards
    • Proven track record of driving enterprise-wide process integration across ITSM disciplines
    • Strong collaboration and leadership skills with the ability to influence stakeholders across engineering, operations, and business teams

Additional information:

This role is not eligible for work sponsorship

Limited Geography Remote - This is a remote position but located within a specific geography.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$89,000 - $121,400 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

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Benefits

Hours and flexibility

Workplace

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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