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Remote Leadership Coaching Jobs in Rochester, NY

Webbing

CSM Team Lead

York, NY · On-site +1

Strong leadership, coaching, and team management skills. * Excellent communication, presentation ... Fully remote role * Medical benefits

Mindex

Scrum Master - Remote (Req. #751)

Rochester, NY · Remote

$90K - $140K/yr

Scrum Master - Remote (Req. #751) RemoteSOWFull time Rochester, New York, United States OVERVIEW ... In partnership with Engineering Leads and Delivery Managers, provide performance feedback, coaching ...

Ballard Agency

Be Seen First

Remote Sales Representative (Must live in New York)

Rochester, NY · Remote

$55K - $90K/yr

This position is a natural fit for leaders, educators, entrepreneurs, and high achievers eager to ... coaching and mentorship. This allows professionals from any industry to present our products with ...

Ballard Agency

Be Seen First

Remote Entry Level Sales Associate (Must live in New York)

Rochester, NY · Remote

$37K - $51K/yr

This position is a natural fit for leaders, educators, entrepreneurs, and high achievers eager to ... coaching and mentorship. This allows professionals from any industry to present our products with ...

Mindex

Data Architect - Remote

Rochester, NY · Remote

$120K - $173K/yr

Lead and mentor a team of data engineers, providing technical direction, coaching, and support for ... Prior experience leading or mentoring a team of data engineers or similar technical contributors

Mindex

Data Architect - Remote

Rochester, NY · Remote

$120K - $173K/yr

Lead and mentor a team of data engineers, providing technical direction, coaching, and support for ... Prior experience leading or mentoring a team of data engineers or similar technical contributors

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Remote Leadership Coaching information

See Rochester, NY salary details

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$19

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How much do remote leadership coaching jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote leadership coaching in Rochester, NY is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $11.39 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Leadership Coaching position, and why are they important?

To thrive as a Remote Leadership Coach, you need a background in leadership development, coaching methodologies, and often a certification such as ICF (International Coaching Federation) accreditation. Familiarity with virtual meeting platforms, coaching management software, and digital collaboration tools is typically required. Excellent active listening, empathy, cultural awareness, and motivational skills set exceptional coaches apart. These competencies enable effective client engagement, impactful guidance, and sustained leadership growth in a virtual setting.

What are some typical challenges faced when coaching leaders remotely, and how are they addressed?

Remote Leadership Coaching often involves overcoming barriers such as building rapport without in-person interaction, navigating different time zones, and maintaining client engagement through virtual channels. To address these challenges, successful coaches use strong communication strategies, leverage interactive digital tools, and establish clear structures for regular feedback and accountability. Many coaches also participate in ongoing professional learning to stay current with remote coaching best practices. These approaches help ensure a positive and productive coaching experience for clients regardless of location.

What is a Remote Leadership Coaching job?

A Remote Leadership Coaching job involves guiding and mentoring leaders virtually to enhance their skills, decision-making, and team management. Coaches provide personalized support through video calls, online tools, and digital resources to help leaders navigate challenges and improve performance. This role requires expertise in leadership development, communication, and organizational strategies. It is ideal for professionals with experience in management, coaching, or executive training who can effectively facilitate growth in a remote setting.

What are popular job titles related to Remote Leadership Coaching jobs in Rochester, NY? For Remote Leadership Coaching jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Leadership Coaching jobs in Rochester, NY look for? The top searched job categories for Remote Leadership Coaching jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Leadership Coaching jobs? Cities near Rochester, NY with the most Remote Leadership Coaching job openings:
Remote Leadership Coaching jobs near you
Infographic showing various Remote Leadership Coaching job openings in Rochester, NY as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,626 per year, or $19.5 per hour.

CSM Team Lead

Webbing

York, NY • On-site, Remote

Full-time

Re-posted 11 days ago

Job description

Description
The Webbing Customer Success Manager Team Lead is responsible for managing the post-sales customer relationship with Webbing's top accounts while leading and mentoring the NAM Customer Success team. This role focuses on IoT and enterprise mobility customers, where value realization, operational excellence, and long-term partnership are critical.
The Team Lead acts as both a strategic advisor to customers and a leader to the regional CSM team, ensuring consistent execution, customer satisfaction, retention, and growth across the customer portfolio. This individual will work closely with Sales, Sales Engineers, Product, Operations, Analytics, and Support to drive customer outcomes, team performance, and cross-functional alignment.
Key responsibilities include leading onboarding and enablement initiatives, driving adoption and growth strategies, conducting Executive Business Reviews, anticipating customer risks, coaching team members, and serving as the voice of the customer internally. Success in this role requires strong mobile connectivity and IoT knowledge, experience managing high-value enterprise accounts & channels, leadership capabilities, and the ability to engage confidently with senior executives.
Team Lead Responsibilities
  • Lead, mentor, and develop the US Customer Success team to ensure high performance and professional growth
  • Establish and drive best practices, playbooks, and operational processes across the Customer Success organization
  • Monitor team KPIs including retention, churn, expansion, customer health, onboarding success, and customer satisfaction metrics
  • Provide coaching, guidance, and escalation support for strategic and at-risk accounts
  • Partner with leadership to define regional customer success strategy and execution priorities
  • Ensure consistent customer engagement standards and service quality across all managed accounts
  • Support hiring, onboarding, training, and performance management of Customer Success team members
  • Foster strong cross-functional collaboration between Customer Success, Sales, Product, Support, and Operations teams
  • Act as an escalation point for complex customer situations and executive-level communications
  • Drive a customer-centric culture focused on accountability, operational excellence, and measurable business outcomes

Requirements
  • 5+ years of experience in Customer Success, Account Management, or Customer Operations in mission critical services environment - a must.
  • 2+ years of experience leading or mentoring customer-facing teams - a must.
  • Experience managing channel partners, resellers, and indirect customer relationships, including driving partner enablement, engagement, and growth strategies preferred - a must.
  • Project management skills - a must.
  • Availability to work according to East Coast (U.S.) business hours - a must.
  • Proven experience managing strategic enterprise accounts and engaging with executive stakeholders.
  • Strong leadership, coaching, and team management skills.
  • Excellent communication, presentation, and relationship-building abilities.
  • Experience conducting Executive Business Reviews and managing customer success plans.
  • Ability to analyse customer usage trends and translate data into actionable business insights.
  • Strong problem-solving, organizational skills.
  • Ability to manage multiple priorities in a fast-paced, high-growth environment.
  • Experience working cross-functionally with Sales, Product, Operations, and Support teams.
  • Understanding of mobile connectivity, IoT, eSIM technologies, and enterprise mobility solutions - an advantage.

About Webbing
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
What we offer
  • The opportunity for professional development within a reputable international innovative and growing company.
  • The opportunity to join a team of highly professional specialists in an international environment.
  • Fully remote role
  • Medical benefits

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