Position:ย Loan Officer Assistant
Location:ย Fully Remote
Work Model:ย Fully Remote, equipment provided
Compensation:ย $50,000โ$70,000 base salary; bonus
Schedule:ย 9-5pm EST- Overtime as needed
Benefits:ย PTO with notice, 401(k), health insurance
Overview
A growing mortgage company is hiring Loan Officer Assistants to support Loan Officers throughout the front end of the mortgage process, from initial borrower contact through contract acceptance. This role is focused on borrower intake, loan applications, income analysis, loan structuring, documentation, pipeline updates, and preparing complete files for Processing.
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Responsibilities
โข Support Loan Officers throughout the mortgage process from borrower intake through contract acceptance
โข Contact borrowers after appointments are scheduled by the Loan Officer
โข Conduct borrower interviews and complete mortgage applications over the phone
โข Review online applications for accuracy, missing information, and required documentation
โข Gather financial information and ensure applications are complete and accurate
โข Calculate and analyze borrower income, including salaried, hourly, commission, bonus, self-employed, and other income types
โข Structure loan scenarios and identify appropriate loan products based on borrower qualifications
โข Review credit, income, assets, and liabilities to determine eligibility
โข Maintain knowledge of Conventional, FHA, VA, Non-QM, new construction, and other loan program guidelines
โข Collect and review required borrower documentation
โข Follow up consistently through phone calls, emails, and text messages to obtain missing items
โข Cross-reference borrower documents and update the loan application based on documentation received
โข Communicate with Loan Officers, borrowers, real estate agents, listing agents, and title companies
โข Provide timely and accurate pipeline updates to Loan Officers
โข Maintain accurate loan records, notes, tasks, communications, and loan activity in Salesforce
โข Track milestones, deadlines, and loan status updates
โข Prepare complete loan files for transfer once the borrower is under contract
โข Ensure required documentation has been collected and reviewed before handoff to Processing
โข Communicate file-specific concerns or outstanding items during the handoff process
โข Build and maintain strong working relationships with the Loan Officers being supported
Qualifications
โข 3 years of mortgage experience
โข Experience taking mortgage loan applications over the phone
โข Strong income calculation and income analysis experience
โข Ability to structure loan scenarios
โข Strong understanding of mortgage guidelines
โข Experience with Conventional, FHA, VA, Non-QM, new construction, and other mortgage loan programs
โข Ability to review online applications and identify needed supporting documentation
โข Ability to cross-reference borrower documents and update loan applications accurately
โข Experience reviewing credit, income, assets, and liabilities to determine borrower eligibility
โข Strong communication skills with Loan Officers, borrowers, real estate agents, listing agents, and title companies
โข Strong pipeline management, organization, follow-up, and documentation skills
โข Salesforce, LendingPad, and Microsoft proficiency
โข NMLS license preferred and will be required to obtain within first few months of employment
โข Broker shop or correspondent lender experience preferred
โข Ability to work fully remote
NMS Disclaimer
Client requirements and hiring decisions are set by the hiring company. Please ensure your application details align with your resume and reflect your direct experience. Thank you for your interest!