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Remote L3 Support Engineer Jobs in Phoenix, AZ (NOW HIRING)

Inherent Technologies

GCP Architect

Chandler, AZ · Remote

$65.25 - $84/hr

Secaucus, NJ/Remote Duration: 1 Years JD: 8+ years of experience in Data Engineering or L3 level of support in data Analytics General Description Experience with Data Lake, data warehouse ETL ...

YO AI Labs

CUDA Engineering Expert - Remote

Phoenix, AZ · Remote

$60 - $100/hr

Remote Job Overview We are seeking experienced CUDA Engineering Experts to support a cutting-edge GPU optimization project. You will apply your expertise in CUDA, C++, and GPU programming to analyze ...

GitKraken

Software Engineer

Scottsdale, AZ · Remote

GitKraken's products support developers and engineering teams across desktop, command line, IDE ... This role combines the flexibility of remote work with the benefits of meaningful in-person ...

YO AI Labs

CUDA Developer - Remote

Phoenix, AZ · Remote

$60 - $100/hr

Remote Job Overview We are seeking experienced CUDA Engineering Experts to support a cutting-edge GPU optimization project. You will apply your expertise in CUDA, C++, and GPU programming to analyze ...

TEKsystems

Remote IP Network Engineer I

Phoenix, AZ · Remote

$35 - $42/hr

Remote IP Network Engineer I TEKsystems is seeking an IP Network Engineer I for our Anchorage ... What You'll Do * Support the implementation, maintenance, and operation of IP/MPLS network ...

www.exigotechnology.com

Support Analyst II

Scottsdale, AZ · On-site +1

... engineers, vendors, vCIOs, and account teams Schedule Rotational after-hours, weekend, or holiday ... Monitoring, Remote Tools & Infrastructure Support • Use remote support, monitoring, and endpoint ...

YO AI Labs

Backend Developer - Remote

Phoenix, AZ · Remote

$80 - $120/hr

Senior Software Engineer Job Type: Contractor (~15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating ...

YO AI Labs

Frontend Developer - Remote

Phoenix, AZ · Remote

$80 - $120/hr

Senior Software Engineer Job Type: Contractor (~15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating ...

ABB

Protection and Control Engineer

Phoenix, AZ · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

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Remote L3 Support Engineer information

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$39

$67

How much do remote l3 support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote l3 support engineer in Phoenix, AZ is $39.59, according to ZipRecruiter salary data. Most workers in this role earn between $29.38 and $46.30 per hour, depending on experience, location, and employer.

What is a remote L3 support engineer?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.

What are the key skills and qualifications needed to thrive as a remote L3 support engineer?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are popular job titles related to Remote L3 Support Engineer jobs in Phoenix, AZ?

For Remote L3 Support Engineer jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Remote L3 Support Engineer jobs in Phoenix, AZ look for?

The top searched job categories for Remote L3 Support Engineer jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Remote L3 Support Engineer jobs?

Cities near Phoenix, AZ with the most Remote L3 Support Engineer job openings:

Remote L3 Support Engineer jobs near you
Infographic showing various Remote L3 Support Engineer job openings in Phoenix, AZ as of August 2026, with employment types broken down into 66% Full Time, and 34% Contract. Highlights an 100% Remote job distribution, with an average salary of $82,342 per year, or $39.6 per hour.

Reliability & Compliance Engineer/Specialist (NERC), Remote Optional

Electrical Consultants, Inc.

Phoenix, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Location Options: Austin, TX; Denver, CO; Phoenix, AZ; and Salt Lake City, UT (Remote Optional)
Electrical Consultants, Inc. (ECI) is a leading power engineering consultant firm that provides engineering, system planning and studies, technical consultation, project management, surveying, environmental planning, commissioning/testing and construction services to electric utilities, energy developers and industrials throughout the U.S. Our experience includes system voltages from 4.16 kV through 765 kV.
ECI has an immediate opening for an experienced System Reliability and Compliance Engineer/Specialist (NERC). This is a unique opportunity for a candidate to apply their existing knowledge of power systems and BES facilities to support ECI's internal stakeholders as well as the NERC compliance needs of external clients. The primary focus would be developing NERC FAC and PRC studies utilizing design and testing data from system protection, system studies, substation, and SCADA. Responsibilities also include supporting audits, managing, and tracking various NERC aspects of projects. The successful candidate will be working under the guidance of the ECI Manager of System Reliability and Compliance to support any transmission, substation, and generation projects. This includes answering technical questions and writing bid proposals/estimates.
ECI is looking for a candidate who is interested in working in any of the office locations listed. Remote, or remote/hybrid work options will be considered for applicants that have extensive experience in the subject matter.
Minimum Requirements: Bachelor of Science (degrees in electrical engineering, engineering technology, engineering physics, or mathematics preferred; Associates of Science plus adequate experience would be considered); 5+ years direct experience in electrical power, fossil, hydro, renewable generation, or transmission and substations; experience in NERC compliance associated with System Protection and Substation Engineering; excellent verbal/written communication skills; strong organization and planning skills; ability to work in a team environment; commitment to quality and accuracy; and a willingness to meet fast-paced project schedules. The successful applicant may be subject to client-mandated drug and background checking. Occasional travel/driving is required; therefore, the successful applicant will be subject to ECI's auto insurance carrier requirements. Applicants must not require sponsorship for employment visa status (e.g., H-1B visa status) now or in the future.
Salary commensurate with experience and education. Benefits include:
  • Medical, dental and vision insurance
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Disability insurance
  • 401(k), profit sharing and employee stock ownership plan
  • Paid vacation, personal days and holidays
  • Paid Parental Leave
  • Continued professional education reimbursement

Electrical Consultants, Inc. (ECI) employs over 850 engineers, designers, project managers, surveyors, ROW agents, environmental planners, construction professionals and support staff in 37 offices across the U.S. The firm has more than 40 years of experience in the planning, engineering, and construction of a wide range of power delivery projects including substations, transmission lines, distribution systems, communication systems and industrial facilities.
An Equal Opportunity Employer

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