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Remote L2 Production Support Jobs in Romeoville, IL

FormativGroup

Engineering Manager - Remote

Chicago, IL · Remote

Partner with the dedicated production support organization by providing tooling, automation, documentation, and runbooks that make the product easier to operate and support. * Reduce operational toil ...

YO AI Labs

Personal Assistant - Remote

Chicago, IL · Remote

$25 - $40/hr

... support while managing schedules, communications, and daily operations in a remote work environment ... Recommend process improvements to enhance productivity. Required Skills * Organization * Time ...

SOM

User Support Analyst I

Chicago, IL · On-site +1

Provide on-site, off-site, and remote support; participate in weekend support rotation, and on ... products and their interrelationship technically and to the customer. * Research effective and ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · Remote

$17.50 - $23.25/hr

We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Carefeed

Support Engineer

Chicago, IL · Remote

... product and client experience teams. As a Support Engineer, you'll investigate and fix client ... You will regularly need to collate information from SQL databases, remote server logs and client ...

Ulta Beauty

Sr Data Engineer (Remote)

Bolingbrook, IL · Remote

$102K - $140K/yr

Work with production support and project consultants in an onshore / offshore model * Support off-hours production issues and code deployments as needed * Minimal travel required (training ...

Carefeed

Support Engineer

Chicago, IL · Remote

... product and client experience teams. As a Support Engineer, you'll investigate and fix client ... You will regularly need to collate information from SQL databases, remote server logs and client ...

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Showing results 41-60

All JobsL2 Production Support JobsRemote L2 Production Support JobsRemote L2 Production Support Jobs in Romeoville, IL

Remote L2 Production Support information

See Romeoville, IL salary details

$29

$53

$71

How much do remote l2 production support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote l2 production support in Romeoville, IL is $53.36, according to ZipRecruiter salary data. Most workers in this role earn between $44.13 and $58.85 per hour, depending on experience, location, and employer.

What is the difference between Remote L2 Production Support vs Remote L1 Support?

AspectRemote L2 Production SupportRemote L1 Support
ResponsibilitiesHandling complex issues, troubleshooting, and escalation managementInitial issue triage, basic troubleshooting, and ticket logging
Skills & CertificationsTechnical troubleshooting, knowledge of systems, certifications like ITIL or CompTIACustomer service skills, basic technical knowledge
Work EnvironmentSupport teams, technical environments, often in 24/7 shiftsHelpdesk or call center environment, front-line support
Common UsageOrganizations requiring tiered support for complex systemsEntry-level support roles for initial customer contact

Remote L2 Production Support focuses on resolving complex technical issues and escalations, requiring specialized skills and certifications. In contrast, Remote L1 Support handles basic troubleshooting and initial customer contact. Both roles are essential in a support hierarchy but differ in complexity and technical depth.

What are popular job titles related to Remote L2 Production Support jobs in Romeoville, IL?

For Remote L2 Production Support jobs in Romeoville, IL, the most frequently searched job titles are:

What cities near Romeoville, IL are hiring for Remote L2 Production Support jobs?

Cities near Romeoville, IL with the most Remote L2 Production Support job openings:

Remote L2 Production Support jobs near you

Remote- Entry Level Manager

AO Globe Life

Chicago, IL • Remote

Full-time

Medical

Re-posted 17 days ago

Job description

Are you ready to revolutionize sales from the comfort of your own home? We're seeking exceptional leaders to join our remote team and take charge of our customer experience revolution!
The Opportunity
As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities
  • Team Leadership: Guide and inspire your customer service representatives to deliver outstanding support
  • Performance Management: Monitor team metrics, provide coaching, and implement strategies for continuous improvement
  • Account Management: Oversee customer accounts, verify coverage eligibility, and review healthcare options.
  • Process Optimization: Identify and implement efficiencies to enhance customer satisfaction and team productivity
Qualifications
  • Proven experience in customer service leadership
  • Strong communication and interpersonal skills
  • Ability to thrive in a remote work environment
Benefits
  • Flexible work schedule
  • Comprehensive health insurance
  • Professional development opportunities
  • Performance-based bonuses
Why Join Us?
  • Be part of an innovative, remote-first company culture
  • Work with cutting-edge technology to streamline customer interactions
  • Opportunity for career growth and advancement
If you're passionate about customer service excellence and ready to lead a team in a dynamic, remote environment, we want to hear from you.
Apply now to become a key player in our customer service revolution!

Apply