ZipRecruiter

Log In

2

Remote L2 Production Support Jobs in Utah (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Logan, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Ogden, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Roy, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Clinton, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Payson, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

previous page

Showing results 41-60

All JobsL2 Production Support JobsRemote L2 Production Support JobsRemote L2 Production Support Jobs in Utah

Remote L2 Production Support information

What is the difference between Remote L2 Production Support vs Remote L1 Support?

AspectRemote L2 Production SupportRemote L1 Support
ResponsibilitiesHandling complex issues, troubleshooting, and escalation managementInitial issue triage, basic troubleshooting, and ticket logging
Skills & CertificationsTechnical troubleshooting, knowledge of systems, certifications like ITIL or CompTIACustomer service skills, basic technical knowledge
Work EnvironmentSupport teams, technical environments, often in 24/7 shiftsHelpdesk or call center environment, front-line support
Common UsageOrganizations requiring tiered support for complex systemsEntry-level support roles for initial customer contact

Remote L2 Production Support focuses on resolving complex technical issues and escalations, requiring specialized skills and certifications. In contrast, Remote L1 Support handles basic troubleshooting and initial customer contact. Both roles are essential in a support hierarchy but differ in complexity and technical depth.

What are popular job titles related to Remote L2 Production Support jobs in Utah? For Remote L2 Production Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote L2 Production Support jobs in Utah look for? The top searched job categories for Remote L2 Production Support jobs in Utah are:
What cities in Utah are hiring for Remote L2 Production Support jobs? Cities in Utah with the most Remote L2 Production Support job openings:
Remote L2 Production Support jobs near you

Remote Customer Service Representative

Sweetepictravels

Salt Lake City, UT • Remote

$15.50 - $21/hr

Full-time

Re-posted 9 hours ago

Job description

Job description:

Overview

Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote