Remote L2 Production Support Jobs in Utah (NOW HIRING)

Company Description

Hirevue is where hiring happens - transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue's end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe.

Job Description

We are looking for a Technical Product Manager to own the strategy, roadmap, and execution of our integrations product area. In this role, you will bridge the gap between deep technical architecture and meaningful customer outcomes, ensuring our platform connects seamlessly with our customers' enterprise Human Capital Management (HCM) ecosystems-with a heavy emphasis on Workday.

If you love diving into API documentation, collaborating with brilliant engineers, and launching products that solve massive data workflow problems for global enterprises, let's talk.

What You'll Do

As the Product Manager for Integrations, you will lead the full product lifecycle from hypothesis to launch. Your time will be focused across four core areas:

• Product Discovery & Lifecycle (30%): Partner with a Product Designer and Engineering to validate customer needs. You'll take integrations-like a Workday-certified connection-from initial concept and data mapping through certification and General Availability (GA).

• Roadmap & Agile Management (30%): Serve as the Product Owner in Agile ceremonies. You'll own backlog grooming, prioritize feature requests based on target KPIs, and actively unblock development teams daily.

• Go-to-Market & Enablement (10%): Collaborate with Product Marketing, Sales, and Customer Success to build launch strategies, design deployment playbooks, and bring new integration partnerships to market.

• Product Analysis & Health (10%): Track metrics that matter-including sync success rates, customer time-to-integrate, and support volumes-to continuously optimize performance.

• Support & Collaboration (20%): Provide feature training, answer product questions, and keep the broader company informed on your product line's success.

Qualifications

What We Are Looking For

Experience

• 3+ years of experience as a Technical Product Manager, Product Owner, Integration Engineer, Solutions Architect, or Implementation Consultant.

• Proven track record of shipping API products or integration platforms, ideally within the HR-Tech/HCM space.

Technical Expertise

• Integration Methodologies: Strong understanding of REST APIs, SOAP, webhooks, SFTP, and event-driven architectures.

• The Workday Ecosystem (Highly Preferred): Hands-on familiarity with Workday Web Services (WWS), Studio, EIB, Extend, and Workday Recruiting/HCM data models.

• Security & Data: Experience with OAuth 2.0, SAML, enterprise authentication patterns, and JSON/XML payloads.

• Bonus points if you have experience with other HCM/ATS platforms (e.g., SuccessFactors, Oracle, UKG, Greenhouse).

Key Competencies

• Systems Thinking: The ability to map complex data flows across multiple connected systems and anticipate downstream impacts.

• Technical Fluency: Comfortable speaking the same language as internal engineers and customer IT teams without needing a translator.

• Ruthless Prioritization: The ability to use data to make tough decisions and comfortably say "no" to protect team focus.

• Empathy & Leadership: A collaborative spirit who can rally cross-functional teams around a shared vision.

Additional Information

Why Hirevue?

You will have a direct impact on our core product strategy, working with a supportive leadership team that values mentorship, open-mindedness, and driven results. More importantly, your work will directly eliminate administrative friction for our users, allowing them to focus on what matters most: human potential.

All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. 

Flexible Paid Time Off | Medical, Dental, Vision | 12 Weeks Maternity & Adoption | 401K match

Click Here for US Benefits

This position is a work-from-home role. The individual in this role must be able to work from home in an environment free from distractions, where they can attend virtual video meetings.

Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data.

Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines.

Hirevue is NOT currently hiring in:

AK, HI, IA, ME, MS, NM or WV.

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