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Remote Knowledge Management Jobs in Vermont (NOW HIRING)

Channel Assist Engineer

Winooski, VT · Remote

$50.62 - $94.90/hr

Providing remote technical support to FSEs working with BioTek (PLXB) Cell Analysis products ... Knowledge management, which includes capturing key information from support interactions, creating ...

New

Maintain a high level of knowledge of Intuit's products and competitor offerings * Grow and manage ... California Remote (Bay Area) $149,500- $202,000 California Remote (Not Bay Area) $149,000- $201,500 ...

Maintain a high level of knowledge of Intuit's products and competitor offerings * Grow and manage ... California Remote (Bay Area) $149,500- $202,000 California Remote (Not Bay Area) $149,000- $201,500 ...

Sr. Tax Manager (REMOTE)

Montpelier, VT · On-site +1

$134K - $167K/yr

Strong technical knowledge of U.S. international tax regulations, Transfer Pricing and ASC 740 ... Excellent analytical, communication, and project management skills. * Strategic thinker and can ...

Dietitian Remote

Brattleboro, VT · On-site +1

$56K - $72K/yr

Knowledge of regulatory requirements, ethical standards, and organizational policies. * Flexibility ... Management Experience: 0-1 years * Related Experience: 0-3 years * Credentials Requirement: * Meets ...

New

Dietitian Remote

Brattleboro, VT · Remote

$56K - $72K/yr

Knowledge of regulatory requirements, ethical standards, and organizational policies. * Flexibility ... Management Experience: 0-1 years * Related Experience: 0-3 years * Credentials Requirement: * Meets ...

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Remote Knowledge Management information

What is a remote knowledge management?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What does a typical day look like for someone working in remote knowledge management?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

What are the key skills and qualifications needed to thrive in remote knowledge management, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What are the most commonly searched types of Knowledge Management jobs in Vermont?

The most popular types of Knowledge Management jobs in Vermont are:

What are popular job titles related to Remote Knowledge Management jobs in Vermont?

For Remote Knowledge Management jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Management jobs in Vermont look for?

The top searched job categories for Remote Knowledge Management jobs in Vermont are:

Infographic showing various Remote Knowledge Management job openings in Vermont as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Channel Assist Engineer

Winooski, VT • Remote


Agilent
Biotechnology Research and Development • 10K+ employees

8.5

Company rating: 8.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

32nd of 544 rated manufacturers

People enjoy working here

Good employer

Recommended by parents


$50.62 - $94.90/hr

Full-time

Posted 2 days ago

New


Job description

Job Description

A Channel Assist Engineer works in the Global Service Channel Assist group and provides remote technical support to customer-facing teams, including Field Service Engineers (FSEs), Agilent Service Providers (ASPs) and Remote Support Engineers (RSE) agents. This includes reactive actions that result in a timely and cost-effective problem resolution for customer and proactive

preventive actions, in support of Agilent's product portfolio.

Primary responsibilities include:

  • Providing remote technical support to FSEs working with BioTek (PLXB) Cell Analysis products

  • Managing PLXB escalations, which includes defining the problem, assembling the escalation team, and driving the process to quick resolution for the customer

  • Knowledge management, which includes capturing key information from support interactions, creating reusable content, and publishing articles to the Internal Knowledge Base (IKB) to promote FSE and RSE self-help

Additional responsibilities may include:

  • Teaching technical training courses as a Certified Instructor (CIP)

  • Providing voice-of-the-field feedback to the product line

  • Visiting customer sites to help resolve issues when required

We are looking someone who is:

  • Experienced in customer support or operation of BioTek (PLXB) systems

  • Interested in assisting others with technical problems

  • Self-motivated and team oriented

  • Customer-focused and capable of maintaining customer focus throughout the support interaction

Qualifications
  • Bachelor's or master's degree or equivalent

  • 8+ years of relevant experience supporting and/or using BioTek Cell Analysis products

  • Ability to operate within an interrupt-driven environment

  • A customer-first attitude

  • Demonstrated good remote communication skills

  • Demonstrated good situational leadership

  • Strong verbal and written communication skills with the ability to interface with internal and external customers and cross-functional global teams

  • Ability to travel up to 25% (customers visits, training, meetings, etc.)

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least September 2, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $50.62 - $94.90/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: 10% of the TimeShift: DayDuration: No End DateJob Function: Services & Support


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