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Remote Knowledge Management Jobs in Michigan (NOW HIRING)

RFP Process Management * Own the full RFP lifecycle: intake, triage, bid/no-bid recommendation ... knowledge work - not just awareness, but hands-on application * Strong writing skills: you can take ...

RFP Process Management * Own the full RFP lifecycle: intake, triage, bid/no-bid recommendation ... knowledge work - not just awareness, but hands-on application * Strong writing skills: you can take ...

RFP Process Management * Own the full RFP lifecycle: intake, triage, bid/no-bid recommendation ... knowledge work - not just awareness, but hands-on application * Strong writing skills: you can take ...

Develop and maintain working knowledge of customer journeys used in marketing campaigns and ... management review * Lead operational governance activities across assigned Clubs, including ...

Appeals Pharmacist (Remote)

Ypsilanti, MI · On-site +1

$51.75 - $63/hr

Appeals Pharmacist - Ensure Fair Medication Access for Patients A confidential managed care ... This role is ideal for pharmacists who want to leverage their clinical knowledge and critical ...

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Showing results 1-20

Remote Knowledge Management information

See Michigan salary details

$24.4K

$53.5K

$100.7K

How much do remote knowledge management jobs pay per year?

As of Jun 25, 2026, the average yearly pay for remote knowledge management in Michigan is $53,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,200.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a Remote Knowledge Management job?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Knowledge Management position, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What does a typical day look like for someone working in a remote knowledge management role?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

What are the most commonly searched types of Knowledge Management jobs in Michigan? The most popular types of Knowledge Management jobs in Michigan are:
What cities in Michigan are hiring for Remote Knowledge Management jobs? Cities in Michigan with the most Remote Knowledge Management job openings:
Infographic showing various Remote Knowledge Management job openings in Michigan as of June 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,538 per year, or $25.7 per hour.

Remote Customer Service Specialist

ForgeFit

Sterling Heights, MI • On-site, Remote

$15.75 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.