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Remote Knowledge Management Jobs in Troy, MI (NOW HIRING)

Optimal Inc.

Project Manager

Warren, MI · Remote

* Position is 100% remote. It is open to candidates to be on company's W2 pay. It is not open for C2C ... Knowledge and Information Management * Technical Communication

ForgeFit

Remote Inside Sales Representative

Detroit, MI · On-site +1

Build and manage a pipeline of opportunities using CRM tools * Follow up consistently to nurture ... Passion for fitness or knowledge of gym equipment is a bonus What We Offer * Competitive base pay ...

ForgeFit

Remote Inside Sales Representative

Warren, MI · On-site +1

Build and manage a pipeline of opportunities using CRM tools * Follow up consistently to nurture ... Passion for fitness or knowledge of gym equipment is a bonus What We Offer * Competitive base pay ...

Globe Life American Income Division

Be Seen First

Remote Insurance Sales Associate

Detroit, MI · Remote

$50K - $120K/yr

Manager training program available for individuals interested in leadership roles. * We are having ... Comprehensive training is provided to equip you with the necessary skills and knowledge. * Join a ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... * Proactively follow up on customer needs and ensure satisfaction * Maintain up-to-date knowledge ...

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... * Proactively follow up on customer needs and ensure satisfaction * Maintain up-to-date knowledge ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · Remote

$16 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... * Proactively follow up on customer needs and ensure satisfaction * Maintain up-to-date knowledge ...

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All JobsKnowledge Management JobsRemote Knowledge Management JobsRemote Knowledge Management Jobs in Troy, MI

Remote Knowledge Management information

See Troy, MI salary details

$26.5K

$58.2K

$109.5K

How much do remote knowledge management jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote knowledge management in Troy, MI is $58,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,800.00 and $79,600.00 per year, depending on experience, location, and employer.

What is a remote knowledge management?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What does a typical day look like for someone working in remote knowledge management?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

What are the key skills and qualifications needed to thrive in remote knowledge management, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What are popular job titles related to Remote Knowledge Management jobs in Troy, MI?

For Remote Knowledge Management jobs in Troy, MI, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Management jobs in Troy, MI look for?

The top searched job categories for Remote Knowledge Management jobs in Troy, MI are:

What cities near Troy, MI are hiring for Remote Knowledge Management jobs?

Cities near Troy, MI with the most Remote Knowledge Management job openings:

Remote Knowledge Management jobs near you

Project Manager

Warren, MI • Remote

Optimal Inc.
51 - 200 employees
Learn more about Optimal Inc.external

Contractor

Posted 7 days ago

Job description

Job Description:

  • Position is 100% remote. It is open to candidates to be on company's W2 pay. It is not open for C2C or sub-vending.
  • Primary focus is centralizing OEM Energy's knowledge base and creating a single source of truth for customer-facing and internal information.
  • Responsible for ensuring data integrity, usability, and accessibility across multiple teams.
  • Role supports a highly cross-functional environment, partnering with customer success, customer care, and external vendors.
  • Need is driven by the lack of a centralized knowledge repository and the desire to establish governance and database hygiene processes.
  • This is not a Learning Management System (LMS) role and not a Technical Writer position.

Job Responsibilities:

  • Collaborate with cross-functional teams and third-party vendors to gather, organize, and maintain knowledge assets.
  • Review content for accuracy, update outdated information, and remove obsolete content.
  • Establish governance standards and maintain database hygiene.
  • Track knowledge base effectiveness through accuracy, usage, findability, and overall impact metrics.
  • Weekly meetings with leadership to review progress and priorities.
  • Workload will be high initially while information is centralized, with periodic spikes as new products launch or vendor relationships are introduced.

Requirements:

  • 5+ years of experience in Knowledge Management, Content Operations, Documentation Management, or similar fields.
  • Bachelor's degree preferred but not required; equivalent experience with a high school diploma is acceptable.
  • Strong knowledge management architecture experience preferred over technical writing experience.
  • Renewable energy or EV industry experience is a plus.
  • Additional relevant backgrounds may include telecom, banking, insurance, and healthcare environments with complex documentation and customer-support ecosystems.

Hiring Manager's Top Skills:

  • Program Management
  • Knowledge and Information Management
  • Technical Communication

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