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Remote Knowledge Base Writer Jobs in Michigan (NOW HIRING)

Jatca Inc.

Document Control Specialist

Holland, MI · Remote

No Travel and Fully Remote - Reporting to a Manager in the Utah area Must Provide Sample Writings ... Knowledge Base database. Assist with the corrective and preventive action (CAPA) processes.

micro1 AI

Accounting Associate - Remote

Dearborn, MI · Remote

$60K - $100K/yr

We value team members who excel in both written and verbal communication and are committed to ... Compensation & Benefits Notice The national pay range for this full-time position is base salary of ...

micro1 AI

Accounting Associate - Remote

Detroit, MI · Remote

$60K - $100K/yr

We value team members who excel in both written and verbal communication and are committed to ... Compensation & Benefits Notice The national pay range for this full-time position is base salary of ...

micro1 AI

Accounting Associate - Remote

Warren, MI · Remote

$60K - $100K/yr

We value team members who excel in both written and verbal communication and are committed to ... Compensation & Benefits Notice The national pay range for this full-time position is base salary of ...

micro1 AI

Accounting Associate - Remote

Ann Arbor, MI · Remote

$60K - $100K/yr

We value team members who excel in both written and verbal communication and are committed to ... Compensation & Benefits Notice The national pay range for this full-time position is base salary of ...

micro1 AI

Accounting Associate - Remote

Grand Rapids, MI · Remote

$60K - $100K/yr

We value team members who excel in both written and verbal communication and are committed to ... Compensation & Benefits Notice The national pay range for this full-time position is base salary of ...

micro1 AI

Accounting Associate - Remote

Lansing, MI · Remote

$60K - $100K/yr

We value team members who excel in both written and verbal communication and are committed to ... Compensation & Benefits Notice The national pay range for this full-time position is base salary of ...

Brightwing

Dealer Auditor-Remote

Auburn Hills, MI · Remote

$35 - $40/hr

... written and verbal) Knowledge of risk management, control objectives/activities, and automated ... Up to 50% - With this position being remote, the possibility of travel is anywhere in the ...

ForgeFit

Remote Inside Sales Representative

Lansing, MI · On-site +1

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... Passion for fitness or knowledge of gym equipment is a bonus What We Offer * Competitive base pay ...

ForgeFit

Remote Inside Sales Representative

Warren, MI · On-site +1

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... Passion for fitness or knowledge of gym equipment is a bonus What We Offer * Competitive base pay ...

ForgeFit

Remote Inside Sales Representative

Detroit, MI · On-site +1

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... Passion for fitness or knowledge of gym equipment is a bonus What We Offer * Competitive base pay ...

Lucid Motors

Customer Care Specialist

Southfield, MI · On-site +1

$21 - $25/hr

This position is an onsite role and will not be able to accommodate remote or hybrid. We have both ... Maintaining the company knowledge base by creating, editing and posting brief documents and tech ...

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Remote Knowledge Base Writer information

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are the most commonly searched types of Knowledge Base Writer jobs in Michigan? The most popular types of Knowledge Base Writer jobs in Michigan are:
What are popular job titles related to Remote Knowledge Base Writer jobs in Michigan? For Remote Knowledge Base Writer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Writer jobs in Michigan look for? The top searched job categories for Remote Knowledge Base Writer jobs in Michigan are:
What cities in Michigan are hiring for Remote Knowledge Base Writer jobs? Cities in Michigan with the most Remote Knowledge Base Writer job openings:
Remote Knowledge Base Writer jobs near you
Document Control Specialist

Document Control Specialist

Jatca Inc.

Holland, MI • Remote

Other

Posted 10 days ago

Job description

JOB DESCRIPTION

No Travel and Fully Remote - Reporting to a Manager in the Utah area
Must Provide Sample Writings with Resumes to be considered
Candidate must have MSWord and Adobe experience (General database management skills)
Must have Strong Editing Skills
Former Librarian experience is strongly desired
Responsibilities:

Maintains and manages the update, review, release, and storage, of all controlled documents to build, strengthen and maintain QMS. Documents may include, but are not limited to policies, procedures, work instructions, forms, standards, templates, and tools.
Manage the document and change control process to include working directly with authors, reviewers, and approvers to facilitate document and change order workflow; assisting with document formatting; ensuring proper document organization; ensuring required metadata and other applicable data inputs for compliance are provided; and tracking and trending of open tasks to facilitate timely turn-around.
Serve as the QMS documentation SME, providing guidance to colleagues regarding the requirements, adequacy and compliance status of documentation and records related to QMS
Lead cross functional teams of process owners, content experts and functional area subject matter experts, through document harmonization, coordinating multiple cross-functional change requests.
Communicate document changes and administer notifications to employees.
Evaluate processes for compliance with quality requirements/changing business needs and facilitate and/or participate in improvements.
Manage master project folder templates and assist teams in project folder compliance audits.
Supports QA Manager in site compliance efforts for ISO 9001:2015.
Training of Management, and Employees, in the requirements of ISO 9001:2015.
Prepare and conduct training of Internal Auditors with continuous support throughout the internal audit program.
Supports all facets of the internal audit system including scheduling, auditing, reporting, and corrective actions.
Participate in quality audits (and lead a team of quality auditors, when needed).
Identify processes, situations, etc., where organization is meeting requirements, as well as identify opportunities for improvement.
Assist with follow-up audits, OFI and Corrective Action resolution.
Support all facets of external audits including certification and surveillance audits.
Assist Quality Manager in the preparation for, conduct of, and follow-up activities associated with site visits from customers or registrar agencies.
Supports the Quality Manager for all Quality and Regulatory plans, actions, implementation and upskilling as the business grows.
Assist Continuous Improvement Specialists as needed, including management of CI intranet page and LeanDNA administration.
Facilitates various Lean tools within the organization including: Process Mapping and other visual management techniques.
Assist with the administration of the Knowledge Base database.
Assist with the corrective and preventive action (CAPA) processes.
Qualifications:
Bachelor's Degree preferred, Associate's Degree required.
1-3 years of working experience in Document Control or related role building and maintaining QMS.
Experience auditing to ISO 9001:2015 or similar standard
Can write accurate technical documents with, clarity, concision, and consistence. Is able to produce documents that serve the needs of appropriate audiences, as well as edit documents created by others to ensure overall quality and professionalism.
Can confidently communicate and collaborate through a variety of mediums with a variety of employees, ranging in function and personality. Is able to collect feedback from varying stakeholders and integrate and/or moderate ideas in order to produce quality documents and document management.
Possesses the ability to identify and rectify inconsistencies, gaps, or other areas for improvement in all internal documents. Attention to detail must be executed in regard to content, formatting, grammatical accuracy, and document deliverables.
Ability to stay on task while ensuring a variety of activities can be completed within deadlines.
Able to serve as a technical resource in regard to document standards and functionality. Must be able to quickly learn technical terms well enough to write with and about them. Must also be able to work through problems that do not have a clear answer.
Behavioral Skills:
Influencing
Problem Solver
Commitment Driven
Having Tenacity
Judgement
Demonstrated Writing and Editing Skills
Interpersonal Skills
Extreme Attention to Detail
Self-Direction
Technical / Functional Understanding
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About Jatca

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Rochester Hills, MI, US

Year founded

1999

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