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Remote Knowledge Base Writer Jobs in Michigan (NOW HIRING)

Abaxis

HPC Platform Product Lead

Portage, MI · On-site +1

POSITION SUMMARY Owns the end-to-end success of Zoetis' VMRD High Performance Computing (HPC) environment as both a product and a platform: sets vision and roadmap, defines service offerings and

First American

$20.34 - $27.12/hr

Who We AreJoin a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the

Valnet Inc.

XDA - NAS Writer

Detroit, MI · On-site +1

This position will operate on a remote, contractual basis. Are you an experienced blogger with a knack for cutting through the fat and extracting the beating heart of a story in a flash? Oh, and do

First American

Alabama Title Searcher (Remote)

Wyoming, MI · Remote

$20.34 - $27.12/hr

Who We AreJoin a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the

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Remote Knowledge Base Writer information

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

What are the most commonly searched types of Knowledge Base Writer jobs in Michigan?

The most popular types of Knowledge Base Writer jobs in Michigan are:

What are popular job titles related to Remote Knowledge Base Writer jobs in Michigan?

For Remote Knowledge Base Writer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Base Writer jobs in Michigan look for?

The top searched job categories for Remote Knowledge Base Writer jobs in Michigan are:

What cities in Michigan are hiring for Remote Knowledge Base Writer jobs?

Cities in Michigan with the most Remote Knowledge Base Writer job openings:

Remote Knowledge Base Writer jobs near you

HPC Platform Product Lead

Portage, MI • On-site, Remote

- Zoetis Belgium S.A.
See more jobs at - Zoetis Belgium S.A.external

Full-time

Re-posted 23 days ago

Job description

POSITION SUMMARY

Owns the end-to-end success of Zoetis' VMRD High Performance Computing (HPC) environment as both a product and a platform: sets vision and roadmap, defines service offerings and governance, and provides technical leadership for architecture, SLURM scheduling, reliability, and sustainable growth. Partners with scientific/analytics users and business leaders to translate workload demand into a prioritized backlog and measurable value narrative. Ensures the environment delivers the right performance, cost, and risk posture through capacity planning, operational excellence, and data lifecycle strategy.

POSITION RESPONSIBILITIES

Product ownership & value management (25%)

  • Own product vision, roadmap, service catalog, and backlog with clear acceptance criteria.
  • Translate utilization/throughput/outcomes into investment asks, funding recommendations, and executive-ready value stories (showback/chargeback as applicable).

HPC architecture & technical standards (20%)

  • Define target-state architecture and standards across compute, storage, network, security, and tooling; drive multi-year evolution planning.

SLURM scheduling leadership & L3 support (15%)

  • Own scheduling strategy (partitions/queues, QoS, fairshare, accounting, reservations); lead configuration, troubleshooting, and job efficiency analysis; provide technical backup as needed.

Operations, reliability, and observability (20%)

  • Drive operational excellence via monitoring/alerting, dashboards, SLO/SLI practices, incident/problem follow-up, runbooks, and continuous improvement.

Capacity planning, procurement, and lifecycle management (10%)

  • Plan and execute compute and storage growth; manage allocations; coordinate procurement and lifecycle refresh.

Governance, access, and user enablement (10%)

  • Establish onboarding/entitlements/RBAC and auditability; improve user support processes (ticketing, escalations, knowledge base) and publish workload best practices (CPU/GPU optimization, execution standards, data movement).
EDUCATION AND EXPERIENCE

Required:

  • Bachelor's degree in computer science, Engineering, Information Systems, or equivalent practical experience.
  • 7+ years of experience in infrastructure engineering/architecture, platform engineering, or adjacent technical product roles.
  • 5+ years of experience in HPC environments (on-prem, cloud, and/or hybrid).
  • Demonstrated experience partnering with scientists/engineers to translate workload needs into prioritized platform capabilities and measurable value stories.

Preferred:

  • Master's degree in a relevant field.
  • Experience operating HPC in regulated or highly governed environments.
  • Product Owner / Agile delivery experience (e.g., backlog management, acceptance criteria, road mapping).
TECHNICAL SKILLS REQUIREMENTS
  • Strong SLURM administration skills: partitions/queues, QoS, fairshare, accounting, reservations; job monitoring and troubleshooting; job efficiency analysis; user guidance.
  • HPC infrastructure knowledge: Linux administration fundamentals, compute (CPU/GPU), high-speed networking, shared/parallel storage concepts, and capacity/performance planning.
  • Automation/scripting (e.g., Bash/Python) and operational tooling; infrastructure-as-code/automation tooling where applicable.
  • Observability: utilization telemetry, job analytics, dashboards/alerting for node health and storage utilization; actionable operational reporting.
  • Data lifecycle and protection: retention policies, tiered storage, archive/backup strategy, restore testing, and operational runbooks.
  • Product and delivery skills: requirements discovery, value storytelling, roadmap/backlog prioritization, stakeholder management, and communication of technical trade-offs and ROI.
PHYSICAL POSITION REQUIREMENTS

Primarily office/remote knowledge-work role; prolonged periods of sitting and computer use. May require occasional off-hours support for critical incidents or maintenance windows. Travel requirements are minimal (0-10%) as applicable.

Full timeRegularColleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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