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Remote Technical Writer Internship Jobs in Michigan

Centroid Systems, Inc.

Azure Architect

Troy, MI · On-site +1

$60.25 - $78.50/hr

Remote Technical Skills and Knowledge: * Deep Understanding of Azure Services: A comprehensive ... Communication Skills: Excellent verbal and written communication skills are essential for ...

Autodesk

Technical Marketing Manager

Three Rivers, MI · On-site +1

$103K - $183K/yr

Strong ability to distill complex technical concepts into clear, concise, and compelling written ... Canada Remote or US Remote Learn More About Autodesk Welcome to Autodesk! Amazing things are ...

The C2 Group

Technical Lead

Grand Rapids, MI · On-site +1

We support a flexible and remote work environment. This role requires the ability to attend in ... Designing intelligent workflows, writing agents, and finding the right spots to apply automation ...

Aquent

EV Technical service Agent

Warren, MI · On-site +1

$23 - $26/hr

Perform remote diagnosis and troubleshooting of advanced energy charging equipment, utilizing ... Adept oral and written communication skills, including understanding customer needs, conveying ...

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · Remote

Write and optimize scripts and queries to enhance the functionality of the EcoSys platform ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · On-site +1

Write and optimize scripts and queries to enhance the functionality of the EcoSys platform ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...

EMAG LLC

Technical Sales Engineer

Farmington, MI · Remote

... remote meetings. * Communicate effectively with Sales, Engineering, and Operations to clarify ... Strong verbal and written communication skills, including the ability to deliver clear technical ...

FastTek

EV Technical service Agent

Warren, MI · Remote

Navigate available tools to perform remote diagnosis & troubleshooting * Provide resolution ... Adept oral and written communication skills that involves understanding the customer; getting the ...

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Remote Technical Writer Internship information

What are some common challenges remote technical writer interns face, and how can they overcome them?

Remote technical writer interns often encounter challenges such as collaborating effectively with subject matter experts across different time zones and staying aligned with project updates. To overcome these, it's helpful to proactively schedule virtual meetings, maintain clear communication through collaboration tools, and document questions or feedback thoroughly. Establishing a routine for regular check-ins and using project management platforms ensures that tasks stay on track and guidance is readily available. Being adaptable and seeking feedback also helps interns grow and overcome the learning curve of remote work.

What are the key skills and qualifications needed to thrive as a Remote Technical Writer Intern, and why are they important?

To thrive as a Remote Technical Writer Intern, you need strong writing, research, and documentation skills, typically supported by coursework or experience in English, communications, or a related field. Familiarity with content management systems, documentation tools (such as Microsoft Word, Google Docs, or Confluence), and basic understanding of technical concepts is often required. Attention to detail, time management, and the ability to communicate complex ideas clearly and collaboratively are important soft skills. These abilities ensure accurate, user-friendly materials are produced efficiently in a remote, technology-driven environment.

What is a Remote Technical Writer Internship?

A Remote Technical Writer Internship is a temporary position where interns gain hands-on experience in creating and editing technical documentation while working from a remote location. Interns typically collaborate with engineering, product, or support teams to write user manuals, how-to guides, FAQs, and other materials that make complex technical information easier to understand. This role helps interns develop writing, research, and communication skills, as well as gain familiarity with content management systems and documentation standards. It is ideal for students or recent graduates interested in technical communication, software, or related fields.
What are the most commonly searched types of Remote Technical Writer jobs in Michigan? The most popular types of Remote Technical Writer jobs in Michigan are:
What are popular job titles related to Remote Technical Writer Internship jobs in Michigan? For Remote Technical Writer Internship jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Technical Writer Internship jobs in Michigan look for? The top searched job categories for Remote Technical Writer Internship jobs in Michigan are:
What cities in Michigan are hiring for Remote Technical Writer Internship jobs? Cities in Michigan with the most Remote Technical Writer Internship job openings:
Remote Technical Writer Internship jobs near you

HVAC Support Specialist

Trane Technologies plc

Grand Rapids, MI • On-site

Full-time

Medical, Retirement, PTO

Posted 17 days ago

Trane Technologies rating

8.0

Company rating: 8.0 out of 10

Based on 298 frontline employees who took The Breakroom Quiz

132nd of 537 rated manufacturers

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.
RSS On Demand Role - Digital Services
Purpose:
Essential functions, qualifications, responsibilities, operational practices, and strategic aims for the Remote Support Specialist (RSS) On Demand role within the Digital Services Team.
I. Essential Functions
  • Digital Services Team Participation: Active contributor to the Digital Services Team, delivering remote support across the assigned region.
  • Customer Interaction: Facilitates professional phone and email engagement with external customers and internal departments.
  • General Office Duties: Completes office tasks such as report writing, attending team meetings, and managing company email communications.
  • Remote Site Logins: Conducts remote access to customer sites for troubleshooting, technical support, and system adjustments to BAS.
  • Trane Cloud Review & Resolution: Investigates Trane Cloud issues, reviews solutions, and executes recommended fixes where possible.
  • System Optimization & ECM Identification: Identifies opportunities for Energy Conservation Measures (ECMs), HVAC system upgrades, and system changes. Collaborate with Intelligent Services Engineers and Account Managers.
  • Service Contract Fulfillment: Completes building tasks for service agreement customers remotely when applicable.
  • Collaboration: Works closely with Account Managers, Project Managers, Account Engineers, field technicians, and customers to develop and evaluate solutions.
  • Proactive Communication: Consistently communicates with customers regarding system performance and recommendations.
  • Project Analysis: Applies expertise in controls and industry standards to analyze building automation projects.
  • Reporting: Delivers written reports detailing building metrics, recommendations, trouble logs, and observations to customers and internal teams.

II. Qualifications & Experience
  • Technical Knowledge: Comprehensive understanding of Building Automation Systems and HVAC equipment systems.
  • Computer Proficiency: Skilled in technical report writing, advanced computer navigation, and proficient in Microsoft Teams, Word, Excel, PowerPoint, and Outlook.
  • Database and Networking: Solid grasp of database management, IP networking, and BAS protocols such as BACnet, Lon Talk, and Modbus.
  • Problem Solving: Capable of resolving practical issues and adapting to non-standardized situations.
  • Communication: Exceptional verbal and written communication skills.
  • Customer Service: Demonstrates commitment to superior service for internal and external customers.
  • Collaboration: Effective teamwork, customer service, communication, and problem-solving capabilities.

III. Core Regional Responsibilities
1. Remote Technical Support & Triage
  • Operates as part of an On-Demand/Immediate Response Team. Is dedicated to a primary support area to resolve issues remotely for eligible customers.
  • Troubleshoots BAS systems and HVAC controls remotely.
  • Validates connectivity via Salesforce and Trane Connect.
  • Provides operational guidance and quick fixes.
  • Escalates complex issues to advanced support teams.

2. Customer Intake & Case Management
  • Regionalized Access: Accepts case management requests directly from Resource Coordinators for "connected" customers that are authorized to work directly with the RSS On Demand team. Intake for these customers is handled through established Resource Coordinator and RSS contacts.
  • Conducts structured intake procedures using Salesforce (when applicable), or regional case management methods, to verify agreement status and connectivity.
  • Verifies support status (warranty, billable, other) and documents cases accordingly.
  • Notify Account Managers of opportunities through Tech Lead submissions.

3. Digital Enablement & System Optimization
  • Supports regional platforms such as Trane Cloud, Cloud BMS, CMSA, CBSA, BBAI, and Intelligent Services.
  • Reviews building performance; implements system patches and ECMs when appropriate.
  • Conducts offset calibration and zone mapping for autonomous control systems.

4. Team Collaboration & Coverage
  • Plans regional coverage for holidays and absences based on localized needs.
  • Engages in cross-training, cross-regional dispatch, and recurring team meetings to ensure consistent service levels.
  • Collaborates with Resource Coordinators and regional service managers to align case management and intake practices.

IV. Strategic Regional Goals
  • Promote a "remote resolution first" approach to enhance efficiency and support the field technician scheduling workload.
  • Improve customer outcomes and increase service revenue through expanded remote resolution capabilities.
  • Support digital transformation initiatives within the region, prioritizing remote service delivery and building performance optimization.
  • Enhance accessibility to RSS On Demand services for qualified direct-access customers via Resource Coordinators, increasing overall regional responsiveness.

Annual Base Salary Range or Hourly Base Pay Range:
$18.09 - $54.26
Compensation Type:
Hourly
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

What Trane Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Trane Technologies

Sourced by ZipRecruiter

At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Industry

Industrial machinery manufacturing and machinery manufacturing

Company size

10,000+ Employees

Headquarters location

Davidson, NC, US

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