Remote Knowledge Base Writer Jobs in Arizona (NOW HIRING)

To apply for this position, you must use the following link.

https://azcourts.clearcompany.com/careers/jobs/9fb6ef84-5003-881b-9b4e-1456d1b8595a/apply?source=3786122-CS-6649

Other applications will not be considered. 

JOB TITLE:
Audio Visual Coordination Administrator VI

JOB #:
2974

DIVISION:
Information Technology

HIRING SALARY:
DOE

CLOSING DATE:
All positions are open until filled.

EMPLOYEE REFERRAL PROGRAM:
This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply).

POSITION SUMMARY:
This position is responsible to guide and coordinate audio-video (AV) technology staff (Tech Bailiffs) across the Arizona courts system to educate on best practices and provide technical support for virtual and hybrid court hearings. This position helps to standardize equipment and keep abreast of new features and functionality for both software and hardware needs. This position will also hold regularly reoccurring meetings to gather and disseminate industry standards and improve the end users' experience when attending remote or hybrid court hearings.

Additionally, this position will provide subject matter expertise and assistance to AV staff for their use of video conferencing software to improve courtroom's ability for seamless hearings, provide expertise and guidance on best practices of all courtroom technology, coordinate, and facilitate trainings, and maintain an online knowledge base for AV staff to reference.

Public Service Loan Forgiveness (PSLF) Program qualified employer.

MINIMUM REQUIREMENTS:
The successful candidate must a bachelor's degree in a related field and five years of progressively responsible experience as an Audio Video Administrator. Equivalent work experience may substitute for a degree. Excellent working knowledge of video conferencing software such as Zoom, Microsoft TEAMS, Webex, Google Meets as well as hardware and other cloud technologies; extensive knowledge of A/V hardware and software installation and configuration; excellent oral and written communication skills, and the ability to provide highly responsible administrative and technical work performed independently with minimal supervision. This position also requires the ability to analyze problems and implement solutions quickly and effectively, work in a close team environment with rapid pace requirements and changing tasks, and work effectively with judges, court staff, AOC divisions, and the public.

The preferred candidate will have demonstrated experience in software project work, including systems implementation and configuration.

Travel: up to 20%, valid driver's license required.

SELECTION PROCESS:
Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include first and/or second round panel interviews. This is a Regular, Full-time, Exempt position.

BENEFITS:

The Arizona Supreme Court, Administrative Office of the Court offers a comprehensive benefits package to include:

• Accrued vacation pay and sick leave
• 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.

RETIREMENT:

• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.

The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer