2

Remote Knowledge Base Writer Jobs in Arizona (NOW HIRING)

BTS Customer Support Specialist

Phoenix, AZ · Remote

$17.50 - $23.50/hr

Strong written communication and documentation skills * Curious, coachable, and committed to ... knowledge base articles * Familiarity with remote support tools (LogMeIn, Microsoft Teams ...

Remote candidates will be considered. How You'll Spend Your Time Handle both inbound and outbound ... Notating customer interactions in CRM. Maintaining a knowledge base of current industry and product ...

Remote candidates will be considered. How You'll Spend Your Time Handle both inbound and outbound ... Notating customer interactions in CRM. Maintaining a knowledge base of current industry and product ...

next page

Showing results 1-20

Remote Knowledge Base Writer information

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What cities in Arizona are hiring for Remote Knowledge Base Writer jobs? Cities in Arizona with the most Remote Knowledge Base Writer job openings:
Infographic showing various Remote Knowledge Base Writer job openings in Arizona as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Remote job distribution.

Postdoctoral Research Associate

University of Arizona

Tucson, AZ • Remote

Full-time

Re-posted 20 days ago


University Of Arizona rating

7.2

Company rating: 7.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

383rd of 616 rated colleges and universities


Job description

  • Design emotional intelligence training materials.
  • Write protocols, reports, and grants.
  • Oversee overall study coordination including subject recruitment, research technician training and education.
  • Administer emotional, personality, and psychophysiological assessments.
  • Conduct statistical analysis of behavioral, psychophysiological, and neuroimaging data.
  • Publish findings in peer-reviewed journals, conference proceedings, and other venues.
  • Travel and assist with aspects of project that are conducted at remote sites, as necessary, and various other duties or projects as assigned.

Knowledges, Skills, and Abilities:

  • Technological knowledge base in graphic design, computer programming and/or user interface design.
  • Skilled in developing web-based intervention platforms.
  • Background in computational methods used in neuroimaging (e.g., Matlab, UNIX, LINUX, C/C++, SPM, AFNI, Freesurfer, FSL, TrackVis,CONN).
  • Exceptional skills in experimental design, quantitative methods, and statistical analysis, and the ability to carry out independent data manipulation and sophisticated statistical analyses using standard software packages (e.g., SPSS, R, STATA, BMDP, JMP, SAS).

What University Of Arizona employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom