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Motorola

$140K - $160K/yr

... base of installed systems. The group's main business is the implementation of mission critical ... Specific Knowledge/Skills: * Experience with at least one of the following: Public Safety ...

Symmetry

$15 - $20/hr

... content * Strong attention to detail and time management skills * Interest in or knowledge of ... Remote Duration: 10-12 weeks (Summer 2025)

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Symmetry

$14.25 - $19/hr

... content * Strong attention to detail and time management skills * Interest in or knowledge of ... Remote Duration: 10-12 weeks (Summer 2025)

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Remote Knowledge Base Content information

What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?

AspectRemote Knowledge Base ContentRemote Technical Writer
CredentialsBasic writing skills, familiarity with knowledge management toolsTechnical writing certifications, strong writing and editing skills
Work EnvironmentCollaborates with support teams, uses content management systemsWorks closely with engineers, product teams, and subject matter experts
Industry UsageCommon in customer support, SaaS, and tech companiesPrevalent in software, hardware, and technical industries
Search & Comparison IntentUnderstanding roles related to content creation for knowledge basesComparing technical writing roles in remote settings

Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

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What job categories do people searching Remote Knowledge Base Content jobs in Indiana look for? The top searched job categories for Remote Knowledge Base Content jobs in Indiana are:
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Remote Knowledge Base Content jobs near you
Regional Product Manager - Remote Fiber Test Systems

Regional Product Manager - Remote Fiber Test Systems

Viavi Solutions

Indianapolis, IN • On-site, Remote

Full-time

Re-posted 22 days ago

Job description

Summary:
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.
Duties & Responsibilities:
About VIAVI Solutions
VIAVI Solutions (NASDAQ: VIAV) is a global leader in network test, monitoring, and assurance solutions for communications service providers, enterprises, and network equipment manufacturers. VIAVI designs hardware, software, and systems that enable planning, deployment, certification, monitoring, and optimization of fiber networks, including Centralized Fiber Test systems.
We are the people behind the products that help keep the world connected - at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company to question, to collaborate and to push for solutions that will delight our customers.
Position Summary
VIAVI is seeking a Regional Product Manager (RPM) to drive go-to-market success and business growth for its Remote Fiber Test Systems (RFTS) portfolio across the North American service provider market.
This role is focused on market development, customer engagement, and commercial execution, acting as the regional interface between global product teams and service-provider customers. You will shape how VIAVI's remote fiber monitoring solutions are positioned, adopted, and expanded across Tier-1 and Tier-2 operators, open-access networks, utilities, and mobile backhaul providers.
This is an ideal role for a candidate who understands how service providers buy, deploy, and operate fiber networks, and who excels at turning technology into clear value propositions, scalable deployments, and revenue growth.
Key Responsibilities
Go-To-Market & Market Development
  • Own regional go-to-market execution for VIAVI's Remote Fiber Test Systems portfolio, including ONMSi and remote test heads into the market
  • Develop and execute regional market strategies aligned with service-provider priorities such as network expansion, operational efficiency, and network reliability
  • Build strong customer and ecosystem intimacy across operators, system integrators, and partners
  • Ensure ongoing alignment with BU objectives, enabling all functions that must execute to capture market share
  • Identify new market opportunities and expansion vectors within access, metro, and backbone networks

Customer Engagement & Business Growth
  • Lead customer-facing engagements with network engineering, operations, and architecture teams
  • Act as Solution Evangelists, leveraging customer / industry knowledge specific to technology segment
  • Validate and develop use cases and market readiness
  • Support proof-of-concepts, trials, and early deployments to accelerate adoption and scale
  • Develop business cases and ROI narratives that resonate with service-provider decision makers

Regional Voice of Customer
  • Act as a trusted advisor to customers by mapping operational challenges to VIAVI solutions
  • Capture regional service-provider requirements, workflows, and constraints and feed them back to global PLM and R&D
  • Influence global roadmaps and feature prioritization through market input
  • Provide insights on competitive positioning, regional standards, and commercial models
  • Ensure regional needs and solution value are understood across Sales, Marketing, Services, and Product teams
  • Provide technical feedback to the BU, assisting on product improvements and roadmap prioritization

Sales Enablement & Internal Execution
  • Enable Sales and Sales Engineering teams through training, positioning, and use-case storytelling
  • Develop customer-facing content, presentations, and sales plays tailored to service-provider audiences
  • Partner with Services and TAC to ensure customer success and satisfaction
  • Align closely with global PLM to ensure consistent messaging and expectations
  • Support strategic bids, tenders, and large-scale network programs
  • Support Regional Marketing and Sales events
  • Manage sales development activities during early stage of product launch
  • Support pricing, packaging, and commercial models based on regional deployment patterns and competitive dynamics

Pre-Requisites / Skills / Experience Requirements:
Required skills and Qualifications:
  • Bachelor's degree in Engineering, Telecommunications, Computer Science, or related discipline
  • 5+ years of experience in the North America telecom market covering product marketing, solutions marketing, systems engineering, or business development
  • Strong understanding of service-provider fiber network and technologies, including PON, point-to-point access and Metro, long-haul fiber architectures
  • Experience engaging directly with service-provider customers and supporting complex sales cycles
  • Ability to translate technical capabilities into clear market value and business case ROI that unlocks customer investments
  • Prior experience working for a communications service provider, fiber infrastructure company, or network equipment vendor preferred
  • Understands OTDR-based remote fiber test and monitoring platforms testing and use cases (ONMSi or similar)
  • Familiar with OSS/NOC environments and operational KPIs (availability, MTTR, SLA) with network operations

Key Competencies
  • Strong customer-facing and commercial mindset
  • Ability to influence and challenge processes or methods
  • Excellent communication and presentation skills
  • Strategic thinking combined with hands-on execution
  • Comfortable operating in fast-moving, multi-stakeholder environments
  • Fluent in English
  • Willing to travel (typically 50% expected)

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.
VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.

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