Remote Key Account Manager Jobs in Chicago, IL (NOW HIRING)

Sodexo is hiring a Key Account Manager to join our future-focused InReach team in Chicago. Drive account growth through retention, upselling, and partnerships while delivering exceptional food and beverage experiences.

Preferred candidates will be based in the Chicago, IL area and available to travel 30-50% of the time.

About the job

Join a role focused on driving customer growth and retention while strengthening key client relationships. As a Key Account Manager, you will manage existing accounts, ensuring product alignment, service excellence, and opportunities for expansion. This role combines strategic planning, operational support, and hands-on relationship management to deliver measurable results and foster long-term partnerships.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $100130 - $155540

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What's in it for you

• Influence customer retention and profitability through targeted account strategies.
• Collaborate with sales, marketing, and operations teams to implement innovative solutions.
• Build and nurture client relationships while introducing products and services that drive growth.
• Gain experience in account management, customer strategy, and cross-functional leadership.
• Work in a dynamic environment that values continuous improvement and best practices.
• Manage multi-channel initiatives that directly impact client satisfaction and business outcomes.
• Develop expertise in operational support, category strategy, and project management.

What you'll bring 

• Experience in customer growth, retention, and account management.
• Relationship management skills with a client-focused approach.
• Proficiency in MS Office (Excel) and CRM systems such as Salesforce.
• Organizational skills to prioritize and manage multiple tasks with attention to detail.
• Communication skills for presenting to clients and senior leadership.
• Analytical and negotiation skills to drive results and business impact.
• Project management experience and knowledge of category or brand strategy.

Requirements

• Education Requirement: Bachelor's degree or equivalent experience
• Management Experience: 0-5 years
• Related Experience: 3 years

What we offer 

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: 

• Medical, Dental, Vision Care and Wellness Programs 

• 401(k) Plan with Matching Contributions 

• Paid Time Off and Company Holidays 

• Career Growth Opportunities and Tuition Reimbursement 

More extensive information is provided to new employees upon hire.

Who we are 

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form.