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Remote Ivr Testing Jobs in California (NOW HIRING)

PTP

Senior Speech Scientist - REMOTE

Sacramento, CA · On-site +1

$97K - $133K/yr

Grammar development and testing for speech enabled IVR applications using Nuance Recognizers * Functioning as subject matter expert for all issues relating to speech recognition performance

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Remote Ivr Testing information

What is the difference between Remote Ivr Testing vs Remote Call Center Agent?

AspectRemote Ivr TestingRemote Call Center Agent
CredentialsBasic technical knowledge, sometimes certifications in testing or QACustomer service skills, communication skills, sometimes certifications in call center operations
Work EnvironmentPrimarily remote, working with software and telephony systemsPrimarily remote, handling customer calls and inquiries
Industry UsageTelecommunications, software testing, QACustomer service, sales, support across various industries
Search & Comparison IntentTesting, QA, telephony systemsCustomer support, client communication

Remote Ivr Testing involves evaluating telephony systems and software to ensure proper functionality, often requiring technical skills. Remote Call Center Agents focus on customer interactions and support, emphasizing communication skills. While both roles are remote and industry-related, they serve different functions within telecommunications and customer service sectors.

Are there actually remote jobs that pay well?

Remote IVR testing jobs can pay competitive wages, especially for experienced testers with technical skills and knowledge of telephony systems. Pay rates vary based on experience, complexity of the testing, and the employer, with some roles offering hourly rates comparable to on-site positions. These jobs often require attention to detail, familiarity with testing tools, and the ability to work independently from home.

Are there any legit product testing jobs?

Remote IVR testing jobs are legitimate opportunities that involve evaluating interactive voice response systems for functionality and user experience. These roles typically require attention to detail, communication skills, and sometimes familiarity with testing tools or scripts. It's important to verify the employer and avoid scams by researching the company and avoiding upfront payments.

What jobs pay $400 an hour?

Remote IVR testing jobs typically do not pay $400 an hour; such high rates are uncommon in this field. Highly specialized consulting or freelance roles in technology or finance may reach that level, but they usually require extensive experience, certifications, or niche expertise. Most standard testing or QA roles pay significantly less per hour.

What is an IVR tester?

An IVR tester is a professional who evaluates interactive voice response (IVR) systems to ensure they function correctly, including call routing, menu prompts, and user interactions. They often use testing tools and scripts to identify issues and verify system performance before deployment.
What are popular job titles related to Remote Ivr Testing jobs in California? For Remote Ivr Testing jobs in California, the most frequently searched job titles are:
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Remote Ivr Testing jobs near you
Voice User Interface Designer - REMOTE

Voice User Interface Designer - REMOTE

PTP

Sacramento, CA • On-site, Remote

Full-time

Posted 11 days ago

Job description

Job Description
About Us
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Voice User Interface Designer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
  • Gather requirements for and design speech and DTMF IVR applications
  • Create call flow diagrams and voice user interface design specifications
  • Work collaboratively with peers and customers to create user-centered IVR designs
  • Conduct usability testing
  • Tune applications for optimum performance
  • Support speech scientist in grammar design and tuning
  • Support sales and marketing in creation of materials which showcase the PTP user-centered design methodology

Background and Skills
  • 5+ years professional experience as a user interface designer
  • Linguistics, cognitive psychology, or behavioral sciences
  • Computer science experience a plus
  • Excellent verbal and written communication skills

Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
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About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

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