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Remote Ivr Business Analyst Jobs (NOW HIRING)

Procom

Finance Business Analyst

Jersey City, NJ · On-site +1

This position is remote, based in Jersey City, New Jersey. Finance Business Analyst - This role involves working on a 3-phased project for a new US clearing mandate introduced by the SEC to improve ...

SysMind Tech

Guidewire Business Analyst

Remote must be within United States. Role Descriptions: Experience in Guidewire Policy Center Lead Business Analyst Experience Required: 8-10 Top 3 Required Skills: 1. Strong Understanding of P&C ...

SuperbTech

Business Analyst

Plano, TX · Remote

$80/hr

Business Analyst - Financial Consolidation & Reporting Location: 100% Remote Schedule: Monday-Friday, Standard Business Hours Duration: Approximately 9 Months (through March 2027) Pay Rate: $80.00/hr ...

SuperbTech

Business Analyst

Plano, TX · Remote

$80/hr

Business Analyst - Financial Consolidation & Reporting Location: 100% Remote Schedule: Monday-Friday, Standard Business Hours Duration: Approximately 9 Months (through March 2027) Pay Rate: $80.00/hr ...

SuperbTech,Inc.

Business Analyst

Plano, TX · Remote

$80 - $92/hr

Business Analyst - Financial Consolidation & Reporting Location: 100% Remote Schedule: Monday-Friday, Standard Business Hours Duration: Approximately 9 Months (through March 2027) Pay Rate: $80.00/hr ...

Bureau Veritas

Business Analyst

Remote - POSITION OVERVIEW We are seeking a business-savvy and proactive Business Analyst to support the rollout and ongoing evolution of CORE. This role requires someone who can listen, challenge ...

Bureau Veritas

Business Analyst

Remote - POSITION OVERVIEW We are seeking a business-savvy and proactive Business Analyst to support the rollout and ongoing evolution of CORE. This role requires someone who can listen, challenge ...

S R International, Inc.

Business Analyst

Remote Duration: Long-Term Contract Work Hours: 37.5 Hours/Week Position Overview The Pennsylvania Department of Environmental Protection (DEP) is seeking an experienced Business Analyst to support ...

New

Softthink Solutions

Business Analyst

$45 - $55/hr

Remote Work Authorization: US Citizen Job Summary We are looking for a Business Analyst to gather and document business requirements, facilitate stakeholder meetings, support Agile delivery, and ...

New

Robbins Gioia

Business Analyst

Alexandria, VA · On-site +1

$120K - $139K/yr

RG is looking to hire a Business Analyst. The Business Analyst is an exempt customer-facing ... Ability to operate effectively in remote/hybrid team environments * Current NACI or ability to ...

New

Bureau Veritas

Business Analyst

Remote - POSITION OVERVIEW We are seeking a business-savvy and proactive Business Analyst to support the rollout and ongoing evolution of Field Spot. This role requires someone who can listen ...

Bureau Veritas

Business Analyst

Remote - POSITION OVERVIEW We are seeking a business-savvy and proactive Business Analyst to support the rollout and ongoing evolution of Field Spot. This role requires someone who can listen ...

Integrated Resources INC

Business Analyst

Billerica, MA · Remote

Remote (Bellerica, CA) Duration: 6 Months The successful Business Analyst will work as part of a project team and with the customer to understand the Business needs and translate them into meaningful ...

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Remote Ivr Business Analyst information

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How much do remote ivr business analyst jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote ivr business analyst in the United States is $47.43, according to ZipRecruiter salary data. Most workers in this role earn between $35.58 and $59.38 per hour, depending on experience, location, and employer.

What are Remote IVR Business Analysts?

Remote IVR Business Analysts are professionals who work remotely to analyze, design, and optimize Interactive Voice Response (IVR) systems for organizations. They gather business requirements, evaluate call flow efficiency, and recommend improvements to enhance customer experience and operational effectiveness. Their role involves collaborating with stakeholders, documenting specifications, and ensuring that IVR solutions align with business goals. They leverage data analysis and user feedback to optimize automated phone systems and support seamless integration with other platforms.

What are the key skills and qualifications needed to thrive as a Remote IVR Business Analyst, and why are they important?

To thrive as a Remote IVR Business Analyst, you need a solid background in business analysis, requirements gathering, and IVR system design, often supported by a degree in business, IT, or a related field. Familiarity with IVR platforms (such as Genesys or Avaya), data analysis tools, and knowledge of process mapping or business analysis certifications (like CBAP) are typically required. Strong communication, problem-solving abilities, and stakeholder management skills help you excel in translating business needs into technical solutions. These skills ensure effective IVR solutions that enhance customer experience and operational efficiency in a remote work environment.

What is the difference between Remote Ivr Business Analyst vs Remote Call Center Business Analyst?

AspectRemote Ivr Business AnalystRemote Call Center Business Analyst
Required CredentialsBachelor's in Business, IT, or related field; experience with IVR systemsBachelor's in Business, Communications, or related; experience with call center operations
Work EnvironmentAnalyzing IVR systems, scripting, and telephony integrations remotelyMonitoring call center performance, customer interactions, and reporting remotely
Employer & Industry UsageTelecommunications, customer service tech companiesCustomer service centers, BPOs, telecoms

The Remote Ivr Business Analyst focuses on analyzing and improving IVR systems and telephony processes, while the Remote Call Center Business Analyst concentrates on overall call center performance and customer interactions. Both roles require similar educational backgrounds but differ in their specific technical and operational focus.

How does a Remote IVR Business Analyst typically collaborate with cross-functional teams to implement IVR solutions?

As a Remote IVR Business Analyst, you’ll regularly collaborate with developers, quality assurance testers, project managers, and stakeholders to design and refine IVR (Interactive Voice Response) systems. Communication is often conducted through virtual meetings, project management tools, and shared documentation. You’ll translate business requirements into technical specifications, coordinate user acceptance testing, and ensure that the final product aligns with organizational goals. Building strong relationships and maintaining clear, concise communication with both technical and non-technical team members are essential to success in this remote role.
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Remote Ivr Business Analyst jobs near you
Finance Business Analyst

Finance Business Analyst

Procom

Jersey City, NJ • On-site, Remote

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Finance Business Analyst:
On behalf of our Finance client, Procom is searching for a Finance Business Analyst for a 12-month role. This position is remote, based in Jersey City, New Jersey.
Finance Business Analyst - Job Description:
This role involves working on a 3-phased project for a new US clearing mandate introduced by the SEC to improve the stability and transparency of the US Treasury market. The project includes the separation of in-house vs. client trades, clearing of eligible cash outrights, and clearing of eligible repo/reverse repos.
Finance Business Analyst - Responsibilities:
• Support the Director and Associate Director in executing the strategic direction for large program implementation activities impacting Global Capital Markets for Financial Control.
• Work with relevant project teams and stakeholders in Finance to help plan and perform UAT and PIV for Financial Control related to project implementations.
• Collaborate with Finance counterparts in Financial Control, Product Control, Tax, and Enterprise Finance and other key project stakeholders (e.g., Operations, IT, etc.) to execute against plan and help identify, elevate, and address key execution risks.
• Assist Financial Control in planning and ongoing discussions related to integration/implementation initiatives.
• Support Finance with respect to accounting, financial reporting, and controls and governance, ensuring transactions are accurately and completely captured in RBC financial systems.
Finance Business Analyst - Mandatory Skills:
• Basic Webex / Microsoft Office software for daily use.
• Familiarity with accounting systems (subledgers and general ledgers) to perform UAT and PIV.
• 5+ years of financial institution experience in Finance.
• Strong knowledge and understanding of financial reporting under IFRS accounting standards and internal controls over financial reporting.
• Proficiency with computer applications, such as Excel and PowerPoint.
Finance Business Analyst - Nice-to-Have Skills:
• CPA designation or equivalent.
• Exposure to Capital Markets businesses.
• Knowledge of RBC financial systems and associated procedures.
Finance Business Analyst - Assignment Length:
This is a 12-month contract position.
Finance Business Analyst - Start Date:
ASAP.
Finance Business Analyst - Assignment Location:
Remote, based in Jersey City, New Jersey.

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