2

Remote Ivr Business Analyst Jobs in Raleigh, NC (NOW HIRING)

Operations Research Analyst

Raleigh, NC · Remote

$95K - $113K/yr

This is a remote, flexible role for candidates who are analytical, commercially curious, and comfortable moving quickly across business, finance, technology, and strategy topics. WHAT YOU MAY WORK ON

Conduct ad hoc analysis to understand business opportunities and develop plans to address ... This position is Hybrid (4 days in office, 1 day remote), based at our corporate headquarters in ...

New

Conduct ad hoc analysis to understand business opportunities and develop plans to address ... This position is Hybrid (4 days in office, 1 day remote), based at our corporate headquarters in ...

New

Senior Financial Analyst, Remote

Durham, NC · On-site +1

$82K - $102K/yr

Ad-hoc reporting and analysis in support of other financial and business priorities. Minimum ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...

Senior Financial Analyst, Remote

Durham, NC · Remote

$87K - $109K/yr

Ad-hoc reporting and analysis in support of other financial and business priorities. Minimum ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...

This is a remote full-time post with lots of possibilities for advancement. By means of data ... business decisions. Create interactive dashboards and reports to let important players grasp ...

Showing results 21-40

Remote Ivr Business Analyst information

See Raleigh, NC salary details

$17

$46

$69

How much do remote ivr business analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote ivr business analyst in Raleigh, NC is $46.11, according to ZipRecruiter salary data. Most workers in this role earn between $34.57 and $57.74 per hour, depending on experience, location, and employer.

What is a remote IVR business analyst?

Remote IVR Business Analysts are professionals who work remotely to analyze, design, and optimize Interactive Voice Response (IVR) systems for organizations. They gather business requirements, evaluate call flow efficiency, and recommend improvements to enhance customer experience and operational effectiveness. Their role involves collaborating with stakeholders, documenting specifications, and ensuring that IVR solutions align with business goals. They leverage data analysis and user feedback to optimize automated phone systems and support seamless integration with other platforms.

How does a remote IVR business analyst typically collaborate with cross-functional teams to implement IVR solutions?

As a Remote IVR Business Analyst, you’ll regularly collaborate with developers, quality assurance testers, project managers, and stakeholders to design and refine IVR (Interactive Voice Response) systems. Communication is often conducted through virtual meetings, project management tools, and shared documentation. You’ll translate business requirements into technical specifications, coordinate user acceptance testing, and ensure that the final product aligns with organizational goals. Building strong relationships and maintaining clear, concise communication with both technical and non-technical team members are essential to success in this remote role.

What are the key skills and qualifications needed to thrive as a remote IVR business analyst, and why are they important?

To thrive as a Remote IVR Business Analyst, you need a solid background in business analysis, requirements gathering, and IVR system design, often supported by a degree in business, IT, or a related field. Familiarity with IVR platforms (such as Genesys or Avaya), data analysis tools, and knowledge of process mapping or business analysis certifications (like CBAP) are typically required. Strong communication, problem-solving abilities, and stakeholder management skills help you excel in translating business needs into technical solutions. These skills ensure effective IVR solutions that enhance customer experience and operational efficiency in a remote work environment.

What is the difference between Remote Ivr Business Analyst vs Remote Call Center Business Analyst?

AspectRemote Ivr Business AnalystRemote Call Center Business Analyst
Required CredentialsBachelor's in Business, IT, or related field; experience with IVR systemsBachelor's in Business, Communications, or related; experience with call center operations
Work EnvironmentAnalyzing IVR systems, scripting, and telephony integrations remotelyMonitoring call center performance, customer interactions, and reporting remotely
Employer & Industry UsageTelecommunications, customer service tech companiesCustomer service centers, BPOs, telecoms

The Remote Ivr Business Analyst focuses on analyzing and improving IVR systems and telephony processes, while the Remote Call Center Business Analyst concentrates on overall call center performance and customer interactions. Both roles require similar educational backgrounds but differ in their specific technical and operational focus.

What cities near Raleigh, NC are hiring for Remote Ivr Business Analyst jobs?

Cities near Raleigh, NC with the most Remote Ivr Business Analyst job openings:

Operations Research Analyst

Initio Capital

Raleigh, NC • Remote

$95K - $113K/yr

Full-time

Posted 24 days ago


Job description

ABOUT INITIO CAPITAL

Initio Capital is hiring for this role and related opportunities across consulting, finance, product, software, AI, operations, market research, and growth-focused workstreams.

THE ROLE

As a Operations Research Analyst, you will help identify promising markets, companies, products, operators, and investment or growth opportunities. You will turn ambiguous information into clear research, structured analysis, prioritized target lists, and practical recommendations.

This is a remote, flexible role for candidates who are analytical, commercially curious, and comfortable moving quickly across business, finance, technology, and strategy topics.

WHAT YOU MAY WORK ON
  • Research companies, markets, business models, and investment themes.
  • Build target lists, market maps, competitive scans, and opportunity pipelines.
  • Analyze data, documents, websites, interviews, and public information to form concise recommendations.
  • Support strategy, sourcing, diligence, product, growth, finance, and operations projects.
WHO THIS IS FOR

This is a strong fit for candidates interested in consulting, finance, investment research, product strategy, software, AI/data, business operations, corporate development, private markets, or entrepreneurship.

COMPENSATION

Compensation varies by project and experience. Many roles are flexible, remote, and project-based.