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Remote Itil Remote Jobs in California (NOW HIRING)

Diebold Nixdorf

Field Service Technician

Burbank, CA · Remote

$22 - $26/hr

Product knowledge of relevant industry and basic ITIL skills preferred. * Ability to attend ... Paid Time Off The application window is expected to close September 30th 2026. #LI-DC1 #LI-Remote

Hitachi

ServiceNow Global Solution Architect

Santa Clara, CA · Remote

$83.75 - $105.50/hr

Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Title ... Provide functional expertise; act as product advocate to lead implementation of ITIL processes ...

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All JobsItil JobsRemote Itil Remote JobsRemote Itil Remote Jobs in California

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What is the difference between Remote Itil Remote vs Remote Service Desk Technician?

AspectRemote Itil RemoteRemote Service Desk Technician
CertificationsITIL Foundation, CompTIA A+CompTIA A+, HDI Support Center
Work EnvironmentRemote, IT service management focusRemote, technical support for end-users
Industry UsageIT service providers, large enterprisesIT support companies, corporate IT departments
Job FocusITIL processes, service managementTechnical troubleshooting, user support

Remote Itil Remote roles focus on IT service management and ITIL processes, often requiring certifications like ITIL Foundation. Remote Service Desk Technicians primarily handle end-user technical support, with certifications like CompTIA A+. Both roles are remote but differ in their core responsibilities and industry applications.

What are the most commonly searched types of Itil Remote jobs in California? The most popular types of Itil Remote jobs in California are:
What are popular job titles related to Remote Itil Remote jobs in California? For Remote Itil Remote jobs in California, the most frequently searched job titles are:
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Remote Itil Remote jobs near you
Infographic showing various Remote Itil Remote job openings in California as of August 2026, with employment types broken down into 85% Full Time, 1% Part Time, and 14% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution.

Staff Product Manager (Enterprise & AI Governance)

Workato

Palo Alto, CA • On-site, Remote

Full-time

Re-posted 29 days ago

Job description

About Workato

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an "enterprise startup to bet your career on"

  • Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

Drive the future of enterprise automation governance at Workato, the leading Enterprise Orchestration platform. As Staff Product Manager for Enterprise & AI Governance, you'll deliver next-generation governance capabilities that enable Fortune 500 companies to scale AI-powered integrations securely across global operations while meeting the strictest regulatory and enterprise architecture requirements.

  • Enterprise Governance & AI Control
    • Own the roadmap for centralized governance across Workato's enterprise platform, including agentic AI governance, autonomous workflow controls, and intelligent policy enforcement. Design automated compliance frameworks that scale from hundreds to thousands of integrations while maintaining enterprise-grade security.
  • Access Control & Identity Management
    • Define and deliver advanced RBAC systems and least-privilege access controls that work seamlessly across multi-cloud, hybrid environments. Partner with engineering to build policy-as-code capabilities and real-time access governance.
  • Compliance Automation
    • Build compliance automation tools supporting SOC 2, GDPR, HIPAA, SOX, and emerging AI regulations like the EU AI Act. Create self-service governance workflows that reduce manual compliance overhead by 70%.
Success Metrics

  • Accelerate enterprise adoption: Enable 40% faster enterprise-wide Workato deployment through centralized governance and automated compliance workflows.

  • Reduce administrative burden: Decrease governance overhead by 70% through intelligent automation and policy-driven access management.

  • Drive customer success: Enable 80% of enterprise customers to deploy governance frameworks within the first 30 days.

  • Lead AI governance: Pioneer agentic AI governance for integration platforms, supporting autonomous workflows with built-in guardrails.

RequirementsQualifications / Experience / Technical Skills

Essential Experience

  • 7+ years product management experience in enterprise B2B SaaS platforms, with 4+ years in governance, security, or identity management.

  • Deep understanding of enterprise access control models (RBAC, ABAC), identity protocols (SAML, OAuth 2.0, OIDC), and policy management frameworks.

  • Knowledge of enterprise IT governance frameworks (ITIL, COBIT, NIST) and regulatory requirements (SOC 2, GDPR, HIPAA, SOX).

  • Experience with policy-as-code implementation and enterprise integration patterns.

  • SQL proficiency for governance analytics and compliance reporting.

AI & Modern Governance

  • Understanding of AI governance principles including model bias detection, algorithmic transparency, and automated policy enforcement.

  • Knowledge of agentic AI systems and autonomous workflow governance challenges.

  • Familiarity with emerging AI regulations and their impact on enterprise software platforms.

Leadership & Execution

  • Track record of shipping governance features that scaled to thousands of enterprise users.

  • Experience collaborating with security teams, compliance officers, and IT administrators across global organizations.

  • Strong analytical skills with experience defining and tracking governance KPIs and compliance metrics.

(REQ ID: 2248)