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Remote It Technician Jobs in Silver Spring, MD (NOW HIRING)

IT Technician / Corporate Support

Alexandria, VA · Remote

$23 - $31.50/hr

Provide desk-side and remote support for Windows and macOS endpoints, including troubleshooting ... Partner with the broader IT team on problem management (recurring issue identification, root cause ...

IT Project Manager

Washington, DC · Remote

$111K - $131K/yr

This is a Remote job (part\-time 20 hrs a week). \n \n \n \n \n \n \n \n \n The candidate shall be ... A versatile understanding of Information Technology (IT) and Cybersecurity capabilities. \n * A ...

IT Support Supervisor

Baltimore, MD · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

This role is largely responsible for providing remote telephone and email-based IT operational ... This position requires a high level of IT support knowledge, customer service experience, good ...

Be Seen First

SEIS is seeking an IT Project Manager I to support a high-profile Fortune 50 Public Sector customer ... This is a full‐time, salaried, remote position with limited initial travel as required for ...

Great Waters Federal is seeking to hire an IT Governance Analyst for the National Capital Region or for remote placement. The individual selected will be responsible for ensuring that the agency ...

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Showing results 1-20

Remote It Technician information

See Silver Spring, MD salary details

$28K

$46.4K

$75.3K

How much do remote it technician jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote it technician in Silver Spring, MD is $46,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $53,100.00 per year, depending on experience, location, and employer.

What is a remote IT technician?

A Remote IT Technician is a professional who provides technical support and troubleshooting services for computer systems, networks, and software from a remote location. They help users resolve issues through phone, email, chat, or remote desktop tools, without needing to be physically present. Remote IT Technicians are essential for organizations with distributed teams or those seeking efficient, cost-effective IT support. Their responsibilities include diagnosing technical problems, installing or updating software, and assisting with cybersecurity. This role requires strong problem-solving skills, technical expertise, and excellent communication abilities.

What are the key skills and qualifications needed to thrive as a remote IT technician?

To thrive as a Remote IT Technician, you need solid technical knowledge in troubleshooting hardware, software, and network issues, usually supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity best practices is essential. Strong communication, problem-solving abilities, and patience are standout soft skills for effectively assisting users remotely. These skills ensure timely and efficient technical support, minimize downtime, and enhance customer satisfaction in distributed work environments.

What are some common challenges faced by remote IT technicians, and how can they be addressed?

Remote IT technicians often encounter challenges such as troubleshooting issues without direct physical access to devices, coordinating effectively with users in different time zones, and maintaining clear communication when explaining technical solutions. To address these challenges, technicians can utilize remote access tools, document procedures thoroughly, and employ strong communication skills to guide users through complex steps. Regular collaboration with team members and ongoing training in remote support technologies can also help ensure efficient and effective problem-solving.

What is the difference between Remote It Technician vs Network Support Specialist?

AspectRemote It TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentRemote, client sites, help desksOffice, data centers, client sites
Industry UsageIT services, tech supportNetworking, telecommunications
Job FocusHardware/software troubleshooting, remote supportNetwork configuration, troubleshooting, security

Remote It Technicians primarily handle hardware and software issues remotely or on-site, providing general IT support. Network Support Specialists focus on network infrastructure, configuration, and security. While both roles require similar certifications and often work in IT environments, their core responsibilities differ, with the technician role being broader and the network specialist role more specialized in networking.

What are the most commonly searched types of It Technician jobs in Silver Spring, MD?

The most popular types of It Technician jobs in Silver Spring, MD are:

What job categories do people searching Remote It Technician jobs in Silver Spring, MD look for?

The top searched job categories for Remote It Technician jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote It Technician jobs?

Cities near Silver Spring, MD with the most Remote It Technician job openings:

Infographic showing various Remote It Technician job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,352 per year, or $22.3 per hour.

Temporary Information Technology Technician II 1 Year Term

U.S. Courts

Alexandria, VA • On-site, Remote

$56K - $70K/yr

Full-time

Re-posted 19 days ago


Job description

Summary
This one-year temporary position is located within the Eastern District of Virginia Consolidated
Information Technology Department which serves judges, judicial staff, and the staffs of the Clerk's
Office and the U.S. Probation Office. The Temporary Information Technology Technician II provides IT
help desk support for end users along with technical support in installing and configuring hardware and software programs.
Learn more about this agency
Duties
Help
  • Respond to help desk calls and emails, log computer problems, and assist with routine problems; problems that are not quickly resolved or require a subject matter expert may be escalated to the next level;
  • Utilize and maintain service desk management application;
  • Analyze, log, track and resolve software/hardware matters of significance pertaining to network connectivity issues, printer, servers, and applications to meet district needs;
  • Manage and maintain printers, scanners, and other peripherals including firmware and driver updates;
  • Provide initial new user training for Microsoft Office and other required applications as well as other end user IT training as necessary;
  • Set up, configure, install, and document hardware and software;
  • Provide support for mobile computing devices and remote access;
  • Prepare and maintain the documentation and standard operating procedures and checklists for end users and other technicians;
  • Receive and maintain inventory of IT related assets according to internal control policies;
  • Assist with creating and closing user accounts;
  • Provide backup assistance to the Courtroom Technology Administrator and other IT staff;
  • Participate in local or national conferences and similar gatherings to continue professional development; and
  • Perform other related duties, as assigned.

Requirements
Help
Conditions of employment
  • Employees must be United States citizens or eligible to work in the United States.
  • Employees will be hired provisionally pending the results of a background investigation.
  • Employees are required to adhere to the Code of Conduct for Judicial Employees.
  • Employees are required to use Electronic Fund Transfer (EFT) for payroll deposit.
  • Positions with the United States District Court Clerk's Office are Excepted Service appointments.

Excepted service appointments are at will and can be terminated with or without cause by the Court.
Qualifications
  • Must have two years of specialized experience related to the technical aspects of data processing, office automation, and data communications onsite and/or remote technical support of hardware/software/peripherals, basic IP phone and troubleshooting, mobile devices and their applications, terminology, methodology, and experience in end-user training. Proficiency in Windows and Microsoft Office products is required.

Additional requirements:
The successful candidate will be a customer service-oriented professional who is responsible, friendly,
organized and have the following:
  • Ability to follow IT security standards and defined policies and procedures, and accept responsibility for work product.
  • Ability to independently analyze, isolate and solve IT related problems.
  • Ability to communicate technical information effectively (orally and in writing) to end users in a manner that they can understand.
  • Ability to work on multiple tasks, be flexible and tactful when working under pressure in a team environment.
  • Ability and willingness to travel occasionally to district offices and off-site training.

Education
High school graduation or equivalent required. College degree preferred.
Additional information
To view the full job announcement please visit our website at www.vaed.uscourts.gov.
The United States District Court is an Equal Opportunity Employer.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
Review our benefits