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Remote It Support Jobs in Richardson, TX (NOW HIRING)

Careington

IT Project Manager

Frisco, TX · Remote

$92.40K - $109.20K/yr

We are based in Frisco, TX. Remote work opportunity depending on if you live in the states of NV ... Provide clear direction, guidance, and support to team members, empowering them to achieve their ...

Tanium

IT Security Engineer

Addison, TX · On-site +1

$113K - $173K/yr

Support endpoint security tooling - deploy, configure, and troubleshoot endpoint detection and response (EDR) solutions across the fleet * Review IT infrastructure changes for security implications ...

McKesson

IT Project Manager

Irving, TX · Remote

$94.60K - $111.90K/yr

As part of McKesson Corporation, we support innovation for life sciences companies, empower ... Role Overview Reporting to the Program Management Leader, the IT Project Manager (P3) will own end ...

McKesson

IT Project Manager

Irving, TX · Remote

$94.60K - $111.90K/yr

As part of McKesson Corporation, we support innovation for life sciences companies, empower ... Role Overview Reporting to the Program Management Leader, the IT Project Manager (P3) will own end ...

LAZ Learning A-Z

Team Lead, IT Operations

Dallas, TX · On-site +1

Support budgeting and vendor management for infrastructurerelated tools and services. Job ... As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of ...

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Remote It Support information

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$12

$22

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How much do remote it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote it support in Richardson, TX is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are the most commonly searched types of It Support jobs in Richardson, TX? The most popular types of It Support jobs in Richardson, TX are:
What are popular job titles related to Remote It Support jobs in Richardson, TX? For Remote It Support jobs in Richardson, TX, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Richardson, TX look for? The top searched job categories for Remote It Support jobs in Richardson, TX are:
What cities near Richardson, TX are hiring for Remote It Support jobs? Cities near Richardson, TX with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Richardson, TX as of May 2026, with employment types broken down into 64% Full Time, 19% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,352 per year, or $22.8 per hour.
Information Technology_USA - USA_Consultant

Information Technology_USA - USA_Consultant

Real Soft, Inc.

Richardson, TX • On-site, Remote

Contractor

Posted 16 days ago

Job description

**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES BETWEEN UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
Example: PTN_US_9999999_SKIPJOHNSON0413
: -
MSP Owner: Michelle Lee
Location: Richardson, TX ~ Woonsocket, RI/Remote
Duration: 6 months
skill id: 10736714
Responsibilities:
Manhattan WMS RD (Research & Development)
Design new supply chain capabilities.
Write application code.
Perform unit testing.
Develop new modules.
Manhattan WMS PSO (Professional Services Organization)
Lead design workshops and gather requirements (Consulting / Analysis).
Translate business requirements into system configurations (Configuration).
Work with WMS integrations such as:
ERPs
3PL systems
Material handling equipment (MHE)
Facilitate:
User Acceptance Testing (UAT)
Cutover planning
Post-go-live hypercare (Testing Support)
Skills
Knowledge of Manhattan Associates WMS roles, including:
Research & Development (designing, coding, testing new functionality)
Professional Services (implementation, configuration, functional design, testing, go-live support)
Expertise in:
Manhattan Active WMS
SQL (Oracle)
PL/SQL
Linux scripting
JSON
Troubleshooting
Proficiency in:
Software architecture
Java / .NET
Knowledge of:
Warehouse technology research
Product lifecycle management
Skills: Data Warehouse ~ Microsoft Architecture ~ Core Java
Experience Required: 8-10, Project Code :

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