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Contract It Support Jobs in Richardson, TX (NOW HIRING)

Position: IT Support Specialist Company Overview: Arena Staffing is a leading provider of staffing solutions for businesses of all sizes. We work with a diverse range of clients across various ...

IT Support Technician The Technology Department is responsible for the operation and support of all IT systems across the company. The IT Support Technician plays a key role in delivering high ...

IT Support Technician |

Plano, TX · On-site

$20.75 - $28.25/hr

Our client is hiring a hands-on IT Support Technician to serve as the day-to-day technology lifeline for approximately 120 employees across two Dallas-area sites: * A growing, fast-moving Dallas ...

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client's team and work on-site at their corporate headquarters in Dallas, TX. The ...

IT Support Specialist Reporting to the Director of Technology, the IT Support Specialist is responsible for daily end-user support, hardware deployment, employee onboarding and offboarding, and the ...

Provide internal IT support via ticketing systems, email, chat, and in-person * Maintain IT assets, inventory, and lifecycle tracking * Support office IT infrastructure (Wi-Fi, printers, meeting room ...

IT Support Technician

Dallas, TX · On-site

$21.25 - $29.25/hr

IT Support Technician The Parry Labs IT Team is looking for a talented IT Support Technician to provide technical support for business users, services, and systems in our Dallas, TX office. Our ...

IT Support Specialist

Dallas, TX · On-site

$22 - $30/hr

About the Role Knighted is looking for an IT Support Specialist to join our IT team in Dallas, TX and support the IT department and greater Knighted team. This role goes beyond traditional first ...

About the Role Knighted is looking for an IT Support Specialist to join our IT team in Dallas, TX and support the IT department and greater Knighted team. This role goes beyond traditional first ...

IT Support Specialist

Dallas, TX · On-site

$22 - $30/hr

About the Role Knighted is looking for an IT Support Specialist to join our IT team in Dallas, TX and support the IT department and greater Knighted team. This role goes beyond traditional first ...

IT Support Specialist

Dallas, TX · Remote

$45 - $70/hr

Were seeking a dedicated IT Support Specialist to join our remote tech team and help ensure smooth day-to-day operations across all our platforms. Position Overview The IT Support Specialist will be ...

... IT support via ticketing systems, email, chat, and in-person ・Maintain IT assets, inventory, and lifecycle tracking ・Support office IT infrastructure (Wi-Fi, printers, meeting room devices, etc ...

IT Support Supervisor ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one ...

New

... IT support via ticketing systems, email, chat, and in-person • Maintain IT assets, inventory, and lifecycle tracking • Support office IT infrastructure (Wi-Fi, printers, meeting room devices, etc ...

Description Reporting to the Director of Technology, the IT Support Specialist is responsible for daily end-user support, hardware deployment, employee onboarding and offboarding, and the ongoing ...

Reporting to the Director of Technology, the IT Support Specialist is responsible for daily end-user support, hardware deployment, employee onboarding and offboarding, and the ongoing administration ...

Reporting to the Director of Technology, the IT Support Specialist is responsible for daily end-user support, hardware deployment, employee onboarding and offboarding, and the ongoing administration ...

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Junior IT Support North Dallas mid-size Law Firm seeking an in-house Junior IT Support. This position is responsible for assisting our 3rd party IT team with the day-to-day support and maintenance of ...

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Contract It Support information

See Richardson, TX salary details

$12

$22

$33

How much do contract it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for contract it support in Richardson, TX is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract IT Support, and why are they important?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What are some common challenges faced by Contract IT Support professionals, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is a Contract IT Support professional?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

Is AI replacing tech support?

AI is automating certain tasks within IT support roles, such as troubleshooting common issues and providing basic assistance. However, contract IT support jobs often require human judgment, problem-solving skills, and customer service, making full automation unlikely in the near term.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Richardson, TX? The most popular types of It Support jobs in Richardson, TX are:
What are popular job titles related to Contract It Support jobs in Richardson, TX? For Contract It Support jobs in Richardson, TX, the most frequently searched job titles are:
What job categories do people searching Contract It Support jobs in Richardson, TX look for? The top searched job categories for Contract It Support jobs in Richardson, TX are:
What cities near Richardson, TX are hiring for Contract It Support jobs? Cities near Richardson, TX with the most Contract It Support job openings:
Infographic showing various Contract It Support job openings in Richardson, TX as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,352 per year, or $22.8 per hour.

IT Support Technician

Business Centric Technology

Plano, TX • On-site

$25 - $30/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago


Job description

Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Plano. This is more than a help desk role — it’s a visible, business-critical position that supports day-to-day operations and ensures technology runs seamlessly across the organization. This position requires 5 days on-site in Plano, TX.  As an IT Support Technician, you’ll serve as the frontline of IT operations, triaging, troubleshooting, and resolving technical requests while delivering an exceptional support experience.

COMP: Up to $30/hour with Conversion Salary of up to $55,000 + 20–25% Bonus

WHY WORK WITH BCT:

At BCT, we don’t just place people, we support them. Here’s what we offer:

  • Up to 60% paid medical insurance for employees
  • $50,000 life insurance policy on us
  • Coverage for home, auto, pets, legal services & identity theft
  • Dental & Vision insurance, 401K match, Short and Long-Term Disability
  • Flexible Spending Account for healthcare and dependent care
  • Anniversary bonuses to celebrate your commitment
  • Referral bonuses from $500–$2,000, bring great people with you!

WHAT YOU’LL DO:

  • Triage and resolve support tickets (email, phone, ticketing system)
  • Escalate broader or high-impact issues appropriately
  • Meet and exceed SLA response timelines
  • Maintain operational excellence in daily IT functions
  • Follow established policies and processes — including professionally setting boundaries when needed
  • Assist with periodic data cleanup initiatives
  • Handle sensitive requests (new hires, terminations, executive matters) with discretion
  • Contribute to team training materials and knowledge base development
  • Recommend and help implement process improvements within the ticketing system

WHAT YOU’LL BRING:

  • Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
  • Strong organizational skills and attention to detail
  • Professional communication skills — both written and verbal
  • Ability to manage multiple priorities in a fast-paced environment

APPLY TODAY! CP# 8538