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Contract It Support Jobs in El Paso, TX (NOW HIRING)

IT Support Assistant, 2

El Paso, TX · On-site

$14.75 - $19.50/hr

Job Title IT Support Assistant, 2 The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our ...

IT Support Assistant, 2

Fort Bliss, TX

$14.75 - $19.50/hr

High school diploma Basic training in IT support, to include relevant on the job training 1-2 years relative experience DOD Public Trust Clearance (or ability to obtain) Qualifications: Excellent ...

Amentum, a global leader in critical mission support, engineering, technology, and national security solutions, is seeking an IT Operations Manager to support a contract in El Paso, TX. POSITION ...

Amentum, a global leader in critical mission support, engineering, technology, and national security solutions, is seeking an IT Operations Manager to support a contract in El Paso, TX. POSITION ...

Amentum, a global leader in critical mission support, engineering, technology, and national security solutions, is seeking an IT Operations Manager to support a contract in El Paso, TX. POSITION ...

IT Program Manager

Fort Bliss, TX

$106.20K - $106.70K/yr

This position is in support of a contract and will be funded once awarded. This role is responsible for managing multiple IT projects under a unified program structure, ensuring alignment with ...

You will be responsible for maintaining and supporting our organizations IT infrastructure. You will be required to install, configure and troubleshoot hardware, software and networks. This ensures ...

IT Manager

El Paso, TX · On-site

$40.87/hr

... IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public ... If applicable to the contract, you must also obtain and maintain the appropriate clearance levels ...

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Contract It Support information

See El Paso, TX salary details

$12

$22

$33

How much do contract it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for contract it support in El Paso, TX is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract IT Support, and why are they important?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What are some common challenges faced by Contract IT Support professionals, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is a Contract IT Support professional?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

Is AI replacing tech support?

AI is automating certain tasks within IT support roles, such as troubleshooting common issues and providing basic assistance. However, contract IT support jobs often require human judgment, problem-solving skills, and customer service, making full automation unlikely in the near term.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in El Paso, TX? The most popular types of It Support jobs in El Paso, TX are:
What are popular job titles related to Contract It Support jobs in El Paso, TX? For Contract It Support jobs in El Paso, TX, the most frequently searched job titles are:
What job categories do people searching Contract It Support jobs in El Paso, TX look for? The top searched job categories for Contract It Support jobs in El Paso, TX are:
What cities near El Paso, TX are hiring for Contract It Support jobs? Cities near El Paso, TX with the most Contract It Support job openings:
Infographic showing various Contract It Support job openings in El Paso, TX as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 72% Physical, 7% Hybrid, and 21% Remote job distribution, with an average salary of $47,160 per year, or $22.7 per hour.
IT Support Specialist - Secret Clearance

IT Support Specialist - Secret Clearance

Essnova Solutions

Fort Bliss, TX • On-site

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Essnova Solutions, Inc. is seeking an IT Support Specialist to join our team at Fort Bliss, TX. As an award-winning small business recognized for delivering innovative technology solutions to federal, state, and commercial clients, Essnova offers the opportunity to make a meaningful impact within a secure Department of Defense (DoD) environment. Our mission is to empower those who serve by providing unmatched efficiency and bold, innovative solutions.
This role is fully on-site and supports a long-term contract, pending award. You will be part of a dynamic organization that values exceptionalism, innovation, and customer success.
Key responsibilities include:

  • Provide desktop and end-user support within a secure DoD environment
  • Troubleshoot hardware, software, and network issues
  • Install, configure, and maintain Windows-based systems
  • Support Microsoft Office and Adobe product suites
  • Document issues, resolutions, and system changes
  • Ensure compliance with DoD policies, procedures, and security requirements
  • Maintain system updates and stay current on supported technologies
Requirements
Required Qualifications:
  • Active Secret security clearance
  • U.S. citizenship
  • CompTIA A+ certification
  • CompTIA Security+ certification
  • Windows 10 Computing Environment Certification (or current DoD-approved equivalent)
  • MCTS - Windows 10 certification (or current equivalent if accepted)
  • Available for OCONUS travel about once per month for up to 7 days per trip
Preferred Qualifications:
  • Bachelor's degree
  • 10+ years of IT support, desktop support, or help desk experience
  • Experience providing IT support in DoD or federal environments
Benefits
  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) retirement plan with company match
  • Paid time off and federal holidays
  • Professional development and certification reimbursement
  • On-site role at Fort Bliss, TX with opportunities to support critical federal missions
  • Dynamic, growth-oriented work environment