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Remote It Support Jobs in Richardson, TX (NOW HIRING)

Blue Mountain Loans

IT Support Specialist

Dallas, TX · Remote

$45 - $70/hr

Were seeking a dedicated IT Support Specialist to join our remote tech team and help ensure smooth day-to-day operations across all our platforms. Position Overview The IT Support Specialist will be ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Fort Worth, TX · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

CityVet

IT Sr. Support Specialist

Dallas, TX · On-site +1

The IT Senior Support Specialist is a senior-level (L2/L3) hands-on IT professional who serves as the primary escalation point for complex technical issues escalated from clinic onsite support (L0 ...

Mendocino Farms

IT HELP DESK TECHNICIAN

Plano, TX · On-site +1

$50K - $60K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: Dallas, TX (Plano ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

Volkert

IT Project Manager

Dallas, TX · On-site +1

$97.90K - $115.70K/yr

We are currently searching for an experienced IT Project Manager to support our Disaster Recovery ... Remote #LI-Hybrid Alabama #LI-SD1

Humana

IT Project Manager

Dallas, TX · On-site +1

$97.40K - $115.20K/yr

Support post-implementation review and transition to operational teams. Use your skills to make an ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Bestow

VP, Information Technology

Dallas, TX · Remote

$156K - $195.20K/yr

Our entire infrastructure is cloud-based, and our predominantly remote workforce operates on Macs ... support their workflows, reporting needs, and growth objectives. * Lead the evaluation and ...

Humana

IT Project Manager

Dallas, TX · On-site +1

$97.40K - $115.20K/yr

Support post-implementation review and transition to operational teams. Use your skills to make an ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

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All JobsRemote It Support JobsRemote It Support Jobs in Richardson, TX

Remote It Support information

See Richardson, TX salary details

$12

$22

$33

How much do remote it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote it support in Richardson, TX is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are the most commonly searched types of It Support jobs in Richardson, TX? The most popular types of It Support jobs in Richardson, TX are:
What are popular job titles related to Remote It Support jobs in Richardson, TX? For Remote It Support jobs in Richardson, TX, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Richardson, TX look for? The top searched job categories for Remote It Support jobs in Richardson, TX are:
What cities near Richardson, TX are hiring for Remote It Support jobs? Cities near Richardson, TX with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Richardson, TX as of May 2026, with employment types broken down into 64% Full Time, 19% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,352 per year, or $22.8 per hour.

IT Support Specialist

Blue Mountain Loans

Dallas, TX • Remote

$45 - $70/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Overview At Blue Mountain Loans, we believe technology is the backbone of exceptional service. Our mission is to simplify financial solutions through reliable systems and responsive customer care. Were seeking a dedicated IT Support Specialist to join our remote tech team and help ensure smooth day-to-day operations across all our platforms.

Position Overview The IT Support Specialist will be responsible for providing technical assistance to both internal teams and clients. Youll troubleshoot software and hardware issues, maintain secure network connections, and ensure that our technology supports the business goals effectively. This position is remote, giving you the flexibility to work from home while still collaborating closely with our team online.

Responsibilities Provide first-level technical support via chat, email, and remote access tools Troubleshoot and resolve software, hardware, and connectivity issues promptly Maintain and monitor system performance, updates, and backups Set up new user accounts, credentials, and access permissions Collaborate with vendors to resolve equipment or network issues Document all support interactions and maintain accurate IT logs Ensure data protection and compliance with company security policies Qualifications Proven experience in IT support, helpdesk, or technical troubleshooting Proficiency in Windows, macOS, and common office software Strong problem-solving and communication skills Ability to multitask and manage time efficiently in a remote environment Familiarity with remote access and ticketing systems is a plus Compensation & Benefits Pay Rate: $45-$70 per hour (based on experience and availability) Paid Training: $30 per hour during onboarding week Sign-On Bonus: $2,000 upon successful completion of training Workstation Setup: Company-funded home office equipment package Flexible Schedule: Choose between full-time (30-40 hrs/week) or part-time (20 hrs/week) Remote Work: 100% work-from-home position with full technical support Health, Dental & Vision Coverage after 60 days of employment Performance-Based Bonuses for reliability, response time, and problem resolution 401(k) Retirement Plan with employer contribution Career Growth Opportunities within our expanding IT and operations teams How to Apply If youre passionate about technology, problem-solving, and remote teamwork, wed love to hear from you. #J-18808-Ljbffr

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