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Remote It Support Jobs in Decatur, GA (NOW HIRING)

Senior IT Program Manager - OIT

Atlanta, GA · On-site +1

$127K - $128K/yr

... IT-PMO. * Provides a high-level program view that highlights the health of each initiative and ... Shares analysis and impact of changes to portfolios and programs, and application support ...

This role is 100% remote . It is required to hold a state license in GA as well as to live in the ... best support client needs. About Expressable At Expressable, our mission is to expand access to ...

Support strategic planning, investment prioritization, and portfolio governance for IT initiatives ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Support strategic planning, investment prioritization, and portfolio governance for IT initiatives ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

This role is 100% remote . It is required to hold a state license in GA, and it is also required to ... support teams to minimize administrative burden • Clinician-built telehealth platform with our ...

Be Seen First

Remote work * Room for growth and career development Company Description Launched in 2009, InNet is a profitable, growing national IT Solution and Professional Services provider expanding nationally ...

Collaborate with vendors and internal teams to support IT projects and initiatives. * Provide ... Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.

IT Enterprise Cloud Architect

Sandy Springs, GA · On-site +1

$64.50 - $82.25/hr

Candidates must be able to work full-time, on-site at our Sandy Springs, Georgia corporate office; this position is not eligible for remote or hybrid work. The IT Enterprise Cloud Architect to lead ...

IT Enterprise Cloud Architect

Sandy Springs, GA · On-site +1

$64.50 - $82.25/hr

Candidates must be able to work full-time, on-site at our Sandy Springs, Georgia corporate office; this position is not eligible for remote or hybrid work. The IT Enterprise Cloud Architect to lead ...

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Remote It Support information

See Decatur, GA salary details

$13

$24

$36

How much do remote it support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for remote it support in Decatur, GA is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $27.69 per hour, depending on experience, location, and employer.

Can you do IT support remotely?

Remote IT support is common and involves providing technical assistance to users via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How can I make $1000 a week working from home?

Remote IT support professionals can earn $1000 or more per week by providing technical assistance to clients, often through freelance platforms or direct contracts. Building specialized skills, obtaining certifications like CompTIA A+ or Network+, and offering services such as troubleshooting, remote system management, or cybersecurity can help increase earning potential. Consistent work, good client relationships, and efficient use of remote tools are key to reaching this income level.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more per week by providing specialized technical assistance, often through freelance platforms or direct contracts. Increasing income may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and working multiple clients or shifts to maximize billable hours.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What jobs make 5000 a week without a degree?

Remote IT support roles typically do not pay $5,000 a week without specialized skills or certifications; however, high-level freelance IT consultants or cybersecurity specialists with extensive experience can reach such earnings. These positions often require advanced technical knowledge, certifications like CompTIA or Cisco, and a strong professional network. Most entry-level or standard support roles pay less and do not meet this income level without additional expertise or business development.
What are the most commonly searched types of It Support jobs in Decatur, GA? The most popular types of It Support jobs in Decatur, GA are:
What job categories do people searching Remote It Support jobs in Decatur, GA look for? The top searched job categories for Remote It Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote It Support jobs? Cities near Decatur, GA with the most Remote It Support job openings:
Infographic showing various Remote It Support job openings in Decatur, GA as of June 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,908 per year, or $24.5 per hour.
Senior IT Program Manager - OIT

Senior IT Program Manager - OIT

Emory University

Atlanta, GA • On-site, Remote

$127K - $128K/yr

Full-time

Posted 10 days ago


Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

161st of 873 rated healthcare providers


Job description

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Description

KEY RESPONSIBILITIES:

  • Responsible for the overall coordination of all IT-related projects or programs within a particular department or associated initiatives within the Office of Enterprise Information Technology Security, reporting to the IT-PMO.
  • Provides a high-level program view that highlights the health of each initiative and enables Leadership to take action around anticipated risks, opportunities for acceleration, and key decision points.
  • Manage the end-to-end lifecycle of multiple cybersecurity projects, from initial scoping and risk assessment to implementation and operational cutover.
  • Works with sponsors, project managers, Cybersecurity Risk Management and Architecture teams as well as consultants and key stakeholders to accurately portray and communicate challenges and opportunities of individual projects to departmental leadership.
  • Follows the PMO framework and required documentation for all projects. May participate in writing and reviewing SOWs, RFPs and other such contracts with external vendors.
  • Acts as a subject matter expert and liaison between technical resources and faculty as new initiatives are being planned, developed and launched.
  • Works to ensure faculty have appropriate options, including their respective challenges and benefits, for consideration.
  • Contributes to project teams of major initiatives, primarily with project management or business analyst skills.
  • Establishes standards for use across projects to facilitate a common analysis of data elements and project variables.
  • May hire and directly supervise additional project management resources.
  • Directs the work of all team members including project managers, business analysts, and developers that support software implementations and operational work on existing systems.
  • Responsible for managing and delivering large, complex software implementation programs with multiple work streams, engaging external consulting partners, external vendors and key stakeholders across the university and healthcare departments.
  • Provides portfolio and program level reporting in different formats for different audiences, including senior leadership.
  • Shares analysis and impact of changes to portfolios and programs, and application support activities to leadership and key stakeholders.
  • Establish a process for all major initiatives to pass through appropriate university and healthcare IT governance bodies and technical reviews.
  • Performs other related duties as required.

MINIMUM QUALIFICATIONS:

  • A bachelor's degree in IT or related field, and a minimum of seven years of experience in IT project management, with at least three years in a senior leadership role overseeing complex programs and portfolios, OR an equivalent combination of education, training, and experience.
  • Additional education in Business Administration courses is preferred. Experience working within an academic medical center, research, or healthcare institution is preferred.

NOTE: Tasks related to this position can be performed remotely with only occasional visits to an Emory University location.  Eastern (EST) time zone business hours may apply.  Emory reserves the right to change this status with notice to employee.  Emory does not approve as a primary work location in the following states; NJ, AK, and HI, any U.S. Territories or outside of the United States.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.

Employment Type: FULL_TIME

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