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Remote It Support Jobs in Calhoun, GA (NOW HIRING)

... and supported to make a real impact. Excellence. Every person. Every time. Workday Report Writer Analyst Location: Remote/Hybrid Department: Finance / IT Industry: Healthcare Position Summary The ...

Remote Customer Service Agent

Rome, GA ยท Remote

$15.50 - $20.75/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Dalton, GA ยท Remote

$13.75 - $18.50/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

Remote Sales Agent

Acworth, GA ยท Remote

$69K/yr

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

Remote Sales Agent

Dalton, GA ยท Remote

$69K/yr

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

Remote Sales Agent

Rome, GA ยท Remote

$69K/yr

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

Remote Insurance Agent

Rome, GA ยท Remote

$69K/yr

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

Remote Sales Agent

Aragon, GA ยท Remote

$69K/yr

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

Remote Sales Agent

Dalton, GA ยท Remote

$69K/yr

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... tech challenges. * Experience with inbound/outbound customer support; call center experience is a ...

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Remote It Support information

See Calhoun, GA salary details

$12

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$32

How much do remote it support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote it support in Calhoun, GA is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.05 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What job categories do people searching Remote It Support jobs in Calhoun, GA look for?

The top searched job categories for Remote It Support jobs in Calhoun, GA are:

What cities near Calhoun, GA are hiring for Remote It Support jobs?

Cities near Calhoun, GA with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Calhoun, GA as of August 2026, with employment types broken down into 81% Full Time, 7% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,025 per year, or $22.1 per hour.

Systems Engineer - IT Salesforce Platform

Dalton, GA โ€ข On-site, Remote

Shaw Industries Group, Inc.
Constructionย โ€ขย 10K+ employees

Full-time

Posted 22 days ago


Job description

Job Title
Systems Engineer - IT Salesforce Platform
Position Overview
Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide.
Position Overview
Our mission is to design, engineer, and continuously evolve enterprise-grade system solutions that enable Shaw to remain a market leader. As a Senior Systems Engineer, you will play a critical role in architecting and delivering scalable, secure, and high-performing solutions on the Salesforce platform (SFDC), the world's leading Customer Relationship Management system.
This role goes beyond development to include solution architecture, technical leadership, and strategic alignment with business objectives. You will partner closely with Commercial Sales, Product Owners, Enterprise Architecture, and cross-functional technology teams to design future-state capabilities across Desktop and Mobile platforms.
This position offers a dynamic opportunity to lead complex initiatives, influence platform strategy, and mentor engineering talent while driving innovation within a cloud-first ecosystem.
Responsibilities
Solution Architecture & Design
  • Support the end-to-end design and architecture of Salesforce-based solutions aligned to enterprise standards and long-term platform strategy.
  • Translate business requirements into scalable, secure, and high-performing technical solutions, ensuring alignment with enterprise architecture and integration frameworks.
  • Define and enforce design patterns, coding standards, and development best practices across the Salesforce ecosystem.

Technical Leadership
  • Serve as a technical expert and subject matter expert for Salesforce (Apex, Lightning, integrations, and platform capabilities).
  • Mentor and coach junior and mid-level engineers, fostering engineering excellence and continuous learning.
  • Provide oversight and governance for development activities, including code reviews, CI/CD practices, and release management.

Enterprise Integration & Data Strategy
  • Design and implement complex integrations between Salesforce and enterprise systems (e.g., middleware, MDM, data platforms).
  • Ensure robust data architecture, including data quality, governance, and performance optimization.
  • Collaborate with integration teams to define API strategies and event-driven architecture.

Delivery & Execution
  • Lead the development and implementation of complex features, enhancements, and large-scale initiatives.
  • Allocate time across design, development, troubleshooting, and production support, with a strong emphasis on high-impact engineering work.
  • Drive automation, DevOps, and continuous delivery improvements within the Salesforce ecosystem.

Stakeholder Engagement
  • Partner with business leaders and product stakeholders to shape roadmaps and prioritize initiatives.
  • Communicate technical solutions and trade-offs effectively to both technical and non-technical audiences.
  • Act as a trusted advisor to Sales and Business teams on technology capabilities and innovation opportunities.

Quality, Security & Compliance
  • Ensure solutions adhere to security, compliance, and governance standards, including MFA, data protection, and regulatory requirements.
  • Establish and maintain testing strategies, quality assurance practices, and performance benchmarks.
  • Conduct solution reviews to ensure scalability, resiliency, and operational readiness.

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience).
  • 3 - 5 + years of experience in enterprise application development, with deep expertise in Salesforce platform engineering preferred.
  • Proven experience in solution architecture, technical leadership, and large-scale system implementations.
  • Strong experience in Salesforce technologies: Apex, Lightning Web Components (LWC), Visualforce, APIs, and platform configuration.
  • Experience with enterprise integrations (e.g., REST/SOAP APIs, middleware platforms such as Informatica, MuleSoft, TIBCO).
  • Strong understanding of data modeling, system integration patterns, and cloud architecture principles.
  • Familiarity with DevOps practices, including version control, CI/CD pipelines, and automated testing.

Preferred Qualifications
  • Experience working with content management systems (e.g., Kentico or similar platforms)
  • Exposure to cloud platforms such as Microsoft Azure or AWS
  • Experience with monitoring, logging, or observability tools
  • Familiarity with DevOps practices, CI/CD pipelines, and deployment processes
  • Experience supporting high-traffic or customer-facing websites

How We Work
Our team operates in a highly collaborative, remote-first environment. We leverage Microsoft Teams for communication and use Agile/Scrum methodologies to plan and deliver work. Our technology stack includes ASP.NET, Web APIs, and SQL Server, supporting applications hosted primarily in cloud environments.
Shaw Core Competencies
Strategic Thinking & Execution - Aligns technical solutions with long-term business strategy.
Technical Leadership - Guides teams, sets standards, and drives engineering excellence.
Stakeholder Influence - Builds strong partnerships and communicates effectively at all levels.
Innovation & Continuous Improvement - Identifies opportunities to enhance systems and processes.
Adaptability & Change Leadership - Thrives in dynamic, evolving environments.
Trust & Accountability - Demonstrates ownership, transparency, and reliability.
#ShawIND
#LI-AK1
Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.